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    DVDFab Enlarger AI for Copy Enlarger AI not working, Feedback ID 6859030

    I have installed the latest version but Enlarger AI is still not working for DVD to Blu-Ray. It was not working for 11.0.6.5, 11.0.6.6. 11.0.6.7 beta and 11.0.6.8. Enlarger was not initialized to start anything.
    Attached Files
    Last edited by Dwillwbho; 01-15-2020, 06:55 PM.

    #2
    Thanks for the feedback, sorry you had a problem. I am just installing the new version now.

    UPDATE: Works fine for me.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      I also have no success with version 11.0.6.8 using enlarger ai copy. the module downloads the required data and starts the copy process. no data is copied, the gpu meters don't move and I get a copy completed successfully message after about 10 seconds. the resulting file is not playable. I am using a msi 2080 super ventus 8gb graphics card and have tried driver versions 441.66 and 441.87 with the same result. it seems to be the same error message in the logs as the previous DVDFab versions I have tried
      Attached Files

      Comment


        #4
        Originally posted by pacman View Post
        I also have no success with version 11.0.6.8 using enlarger ai copy. the module downloads the required data and starts the copy process. no data is copied, the gpu meters don't move and I get a copy completed successfully message after about 10 seconds. the resulting file is not playable. I am using a msi 2080 super ventus 8gb graphics card and have tried driver versions 441.66 and 441.87 with the same result. it seems to be the same error message in the logs as the previous DVDFab versions I have tried

        Hi pacman,

        We update AI related file on server site, please try again to download new model file.
        Thanks for your feedback.

        Yours,
        Wilson
        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

        Comment


          #5
          Originally posted by Dwillwbho View Post
          I have installed the latest version but Enlarger AI is still not working for DVD to Blu-Ray. It was not working for 11.0.6.5, 11.0.6.6. 11.0.6.7 beta and 11.0.6.8. Enlarger was not initialized to start anything.
          hi Dwillwbho,

          We update AI related file on server site, please try again with DVDFab 11068 to download new model file.
          If still have problem, please send new feedback.

          Yours,
          Wilson
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment


            #6
            hi Wilson
            same problem after re downloading version 11.0.6.8

            Comment


              #7
              Originally posted by pacman View Post
              hi Wilson
              same problem after re downloading version 11.0.6.8
              Please send us new log files or send the log files via DVDFab program and post the feedback ID: DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly

              yours,
              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment


                #8
                feedback id 6863376 I tried using ripper mp4ai and the process worked to 100% then failed at the last moment. the log files were sent via dvdfab program.
                log files attached to this post are from copy ai failure that presents as a successful operation
                Attached Files

                Comment


                  #9
                  Same situation with 68

                  A.I. Enlarger fails after 30 sec

                  clean install

                  windows 10 Pro for workstations x64

                  amd ryzen 9 3900x

                  nvidia rtx2080

                  32GB ddr4 ram

                  amd x570 chipset

                  no other apps running


                  ID 6867177
                  Attached Files

                  Comment


                    #10
                    Originally posted by Wilson.Wang View Post

                    hi Dwillwbho,

                    We update AI related file on server site, please try again with DVDFab 11068 to download new model file.
                    If still have problem, please send new feedback.

                    Yours,
                    Wilson
                    Hi Wilson,

                    I have tried with the new model file but it still failed.
                    Attached Files

                    Comment


                      #11
                      Originally posted by Dwillwbho View Post

                      Hi Wilson,

                      I have tried with the new model file but it still failed.
                      Hi ,

                      We updated the plugin on server side. Try to run a ai work to see if download new stuff.
                      Thanks.

                      Yours,
                      Wilson
                      Please post your logs the default location is:
                      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                      Please use attachment button and attach your most recent, Internal log and post right here.
                      If it's the burning issue, please also attach burn log.

                      Thanks!

                      Comment


                        #12
                        Originally posted by Wilson.Wang View Post

                        Hi ,

                        We updated the plugin on server side. Try to run a ai work to see if download new stuff.
                        Thanks.

                        Yours,
                        Wilson
                        was able to download new stuff but the end process still not working ,also I am not given the option of premium or ultra ,the process just begins
                        Attached Files

                        Comment


                          #13
                          hopefully these logs produced today will prove useful
                          Attached Files

                          Comment


                            #14
                            Originally posted by pacman View Post

                            was able to download new stuff but the end process still not working ,also I am not given the option of premium or ultra ,the process just begins
                            Hi ,

                            Your can change AI Model in Advanced Settings, and I PM your how to retry download model.
                            Click image for larger version

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                            Yours,
                            Wilson
                            Attached Files
                            Please post your logs the default location is:
                            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                            Please use attachment button and attach your most recent, Internal log and post right here.
                            If it's the burning issue, please also attach burn log.

                            Thanks!

                            Comment


                              #15
                              the directions from the PM fixed the problem with Copy AI
                              thank you Wilson

                              Comment

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