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    Continously fails to not download required Enlarger AI files

    Report ID: 9579634
    Both DVDFab and Enlarger AI are 11.1.0.1

    I've been trying to test the trial of Enlarger AI on a TV show. I can't get anywhere with it. The program crashes after the task queue manager states that the required Enlarger AI data files could not be downloaded.
    Attached Files
    Last edited by ryan8374; 08-09-2020, 11:48 AM.

    #2
    Check to see if your internet security software or firewall shows blocked or quarantined files. The Ai Downloader can’t see the download site. I can’t duplicate this problem, seems to work fine.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      Defender hasn't blocked or quarantined anything and I don't use the windows firewall. In the logs, I noticed attempts to connect to a couple dvdfab.cn servers that resulted in 404. If I attempt to connect to those servers through a browser, I get 403. Would you be able to tell me the exact URL it's trying to find?
      Last edited by ryan8374; 08-09-2020, 01:42 PM.

      Comment


        #4
        Originally posted by ryan8374 View Post
        Defender hasn't blocked or quarantined anything and I don't use the windows firewall. In the logs, I noticed attempts to connect to a couple dvdfab.cn servers that resulted in 404. If I attempt to connect to those servers through a browser, I get 403. Would you be able to tell me the exact URL it's trying to find?
        are you using a vpn of some kind ?? you might want to check your firewall settings
        to allow dvdfab access to the internet

        Comment


          #5
          Originally posted by october262 View Post

          are you using a vpn of some kind ?? you might want to check your firewall settings
          to allow dvdfab access to the internet
          I tried a VPN to see if it might have been due to my ISP, but otherwise no. As stated above, I do not use a firewall.
          Last edited by ryan8374; 08-09-2020, 07:07 PM.

          Comment


            #6
            have you already used the trial on one chapter ??
            you can only convert one chapter during the trial period.
            see the FAQ section - https://forum.dvdfab.cn/forum/softwa...nlarger-ai-faq

            Comment


              #7
              Originally posted by october262 View Post
              have you already used the trial on one chapter ??
              you can only convert one chapter during the trial period.
              see the FAQ section - https://forum.dvdfab.cn/forum/softwa...nlarger-ai-faq
              It hasn't been used at all because I have not been able to get it to work. It says nothing about having already been used and says it expires on 8/30.
              Last edited by ryan8374; 08-09-2020, 10:14 PM.

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