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    #1

    Cannot see Video

    I cannot view video - neither from files or from the disk itself. I hear audio fine.

    I am using a Sony VAIO computer, Intel i5 CPU, 4 GB ram, 64-bit Windows 7 Professional OS, ATI Radeon HD 5650.

    Tags: player, vaio, video
    #2
    If you have not already, try updating the ATI driver for your card.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
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      #3
      I have updated the driver and still no video.

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        #4
        Hi,
        uglymouse

        please tell us the file name or the disc name，and post the player log

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          #5
          my screen is black

          The screen is black, but when I click on the settings button, the movie is in the background. when I click off the settings, it goes black again but there is sound. what do i need to do?

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            #6
            Same fault

            Hi

            I am having the same problem (see my post http://forum.dvdfab.com/showthread.php?t=18072) my laptop is also a Viao and have tried updating video drivers but with no results. I can play DVD's, can you? DVD Fab don;t seem to be too interested in this problem I had a few fruitless conversations with them which just went round in circles dodging the issue and now no response at all. Hope that you have better results.

            Melrose

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