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    Wrong version

    When i bought the media player, i picked the mac version. I did not see the mac description and now i cannot activate my pc version.
    Help

    #2
    Please contact with us at http://www.dvdfab.com/contact.htm, choose "Purchase problems".
    DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file.
    http://www.dvdfab.cn

    Comment


      #3
      Wrong version 2

      I have sent several messages but no response, please help

      Comment


        #4
        Still no response after several messages

        Please help me fix this problem

        Comment


          #5
          Originally posted by xav View Post
          I have sent several messages but no response, please help
          Hi xav
          Please understand that Fab is located in China and I am sure that you will receive some form of response when they get online.

          Thank You
          CBR929
          Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


          Setting Up ImgBurn and DVDFab to work together

          Tips for Posting DVDFab Logs in the Forum

          Comment


            #6
            Hi xav,

            First of all, we feel sorry for any delay in feeding back, but, as you might realize, we are in different time zones. We have responded your email, please check it out; if you fail to receive our responds, please email me at mona@dvdfab.com, we will help you correct the problem ASAP. Any questions please don't hesitate to contact.

            Regards,
            mona

            Comment


              #7
              Have some patience, at the time you were posting repeatedly it was 2AM in Beijing!

              Sheesh!

              Originally posted by xav View Post
              Please help me fix this problem
              Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
              Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

              Comment


                #8
                Sheesh. Not quite, i sent my first email regading the situation at 4:30 p.m.

                Secondly, i when i finally received a response, i folllowed the directions closely and paid for another version but have not received the promised refund for the first purchase. Sheesh

                Comment


                  #9
                  Originally posted by xav View Post
                  Sheesh. Not quite, i sent my first email regading the situation at 4:30 p.m.

                  Secondly, i when i finally received a response, i folllowed the directions closely and paid for another version but have not received the promised refund for the first purchase. Sheesh
                  Hi xav
                  Please do not be sarcastic to moderators or anyone on this forum, it's against forum rules and will only get you banned.
                  Thanks
                  CBR929
                  Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                  Setting Up ImgBurn and DVDFab to work together

                  Tips for Posting DVDFab Logs in the Forum

                  Comment


                    #10
                    Originally posted by cbr929 View Post
                    hi xav
                    please do not be sarcastic to moderators or anyone on this forum, it's against forum rules and will only get you banned.
                    Thanks
                    cbr929
                    i will not be returing to this forum after this is finished. Sarcasm, sheesh, i was responding to the flippant responses you people served up. I realize $49 is insignificant yet i am determined to pursue this wherever it leads.

                    Cheers

                    Comment


                      #11
                      Originally posted by xav View Post
                      i will not be returing to this forum after this is finished. Sarcasm, sheesh, i was responding to the flippant responses you people served up. I realize $49 is insignificant yet i am determined to pursue this wherever it leads.

                      Cheers
                      Hi xav
                      I have been nothing but nice to you.
                      You have 3 days off from this forum, keep checking your email for your refund or response from a Fab team member.

                      If you decide to come back have a little more respect or next time it will be permanent.
                      CBR929
                      Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                      Setting Up ImgBurn and DVDFab to work together

                      Tips for Posting DVDFab Logs in the Forum

                      Comment

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