Instantly Crashes on Win8+

[Guest]

Tested on Desktop PC and Notebook, both Windows 8.1 64bit.

[weehappypixie]

I too have the instant crash when I start it on my 2 systems.

John

[SeeMoreDigital]

DVDFab Media Player 2.5.0.1 crashes for me also (running Win10 64-bit Build 9879). All I see is this: -




Cheers

[hr_muadib]

Solved!: Uninstall completely and install again v2.5.0.1

Hello to ALL.

I can confirm that i also had this error, when opening the DVDFab Media Player v2.5.0.1, it crashed and that sreen opened automatically, no main screen nothing...

I tried then to uninstall completely the application, and then i installed it again.
It worked ok, and now i can use it again with no errors.

PS: I'm running Windows 8.1 with all the latest updates 64bit version

Best regards,
hrmuadib.

[SeeMoreDigital]

Well done... That works

[Chameleon]

I never had an issue, tried all sorts of BDs, I am using W7 64bit, I am however having an issue getting the new preview window to work.

[signals]

OK here also on w7. Possibly a problem with early downloads or w8.

[90312]

After reading this thread I rebooted to W8.1 and did a clean uninstall of Media Player, scrubbed the prefetch folder and the registry before installing and that worked for me first time. Thanks for the heads up.

[Chameleon]

How about the new preview window, mousing over the eye on the bottom right?

[90312]

Looks like it works okay but I had to click on it, mousing over didn't do anything.

[Guest]

DVDFab is changing forum posts. That's sad, very, very sad. :-((

You know I told you before that this version crashes on Windows 8.1, "Mona", didn't I?

[signals]

We have no idea what you are talking about. All posts that violate forum rules or policies (or just show bad manners) are subject to editing or deletion. We will be sure to let you know when your reviews are needed on how this forum operates. Take some time off.

[Wilson.Wang]

Tested on Desktop PC and Notebook, both Windows 8.1 64bit.

I too have the instant crash when I start it on my 2 systems.

John

DVDFab Media Player 2.5.0.1 crashes for me also (running Win10 64-bit Build 9879). All I see is this: -




Cheers

After reading this thread I rebooted to W8.1 and did a clean uninstall of Media Player, scrubbed the prefetch folder and the registry before installing and that worked for me first time. Thanks for the heads up.

Hi all,

Do you install 2501 with overwrite installation from old version? Do you have change the Audio settings in the old version?

I can repro the crash issue in these steps on Win 10:
- Install the old version 2441.
- Change audio settings in Common Settings.
- Install the new version 2501 and got the crash.

It should be something wrong when init the audio playback device after overwrite installation on Win 8/8.1 or Win 10. And have no problem after overwrite installation if does not change the audio setting in old version.

Please do a clean unintall first and then install v2501.

We will check the issue ASAP. Thanks for your all feedback!




Wilson

[SeeMoreDigital]

Yes, I can confirm that I performed an 'over-the-top' installation. And as soon as I launched the application, I got the 'Feedback' notice.

Prior to installing 2.5.0.1 I did not alter any audio settings. They are still as follows: -

[Chameleon]

This does not affect Windows 7 32 or 64 bit at all. The only thing that deos not work in Windows 7 is the preview window, the little eye in the right hand bottom.