Never could get this program to work...

[rggauld]

I have tried so many versions of this software, and to this day, I still can't get it to work... It installs with no problem, and after the reboot, and entering my key, all I get is the following when I try to run the software
(see attached file - desktop.jpg)...

I have no window that I can access to set the options, etc... Just what you
see on the desktop...

My system is as follows:

Windows 7 Professional x64

MBoard: ASUS Ramapge II GENE (x58 chipset)
CPU: Intel Core i7 920 @ 2.66 GHz
Memory: Kingston DDR3 1333 MHz - 6 GB
HD0: Intel X25-M SSD 80 GB
HD1: Western Digital WD6401AALS-00L3B2 640GB
HD2: Seagate ST3500320NS 500GB
HD3: Seagate ST31000340NS 1TB

ODD0: ASUS DRW-1814BLT
ODD1: LG BH08LS20 (Blu-ray)
ODD2: BENQ DW1655

ATI Radeon HD 4890 XOC
ATI Catalyst 10.7 Suite for Windows 7 (64 bit)

[Blazkowicz]

And when you press on "Start DVDFab Passkey"?

[rggauld]

Passkey v8.0.2.1 B

Nothing... No window pops up, nothing....
When I click on "DVDFab Passkey 8" in the start menu, I get
the registration window you see in the desktop.jpg image....
When I press "Start DVDFab Passkey" -> nothing....
I can see it listed in the task manager window, but I can't
access anything else....

[Blazkowicz]

Did you actually check tray area for a new area after clicking above?

[rggauld]

Passkey v8.0.2.1 B

Yes, I checked the tray area...
There is no interface anywhere that I can see...

[W&B]

After starting Passkey right click the toolbar>customize and make sure it's not set to hide the icon.

[rggauld]

Passkey v8.0.2.1 B

Yes... I have checked that as well....
I'm sorry, and I don't mean to be rude, but I know my way around
the Windows 7 Professional x64 - Operating System...

There is no interface anywhere that I can see/access....

[AGJ]

No interface is started until after passkey is running. The interface is located in the notification bar and just a little icon that you right click to see choices. Check out the attachment I attached. If you do not have that icon I would suggest that you remove passkey from computer then download again to install a fresh new download

[breadvan]

I was having similar issues but not with this software but DVDFAB virtual drive and actually have exact same OS as yours, ie, Win 7 x64.

I uninstalled Virtual Drive and reinstalled again, and noted I had to say yes to certain "this driver is unknown/unsigned, do you want to proceed' that kind of warning, this time I made sure I clicked yes, and all went well afterward, ie, Virtual Drive working.

For one thing I can confirm Passkey latest Beta works on my Win 7 x64, as least for DVD ISOs.

Not suggesting this was your issue but no harm sharing either.

[xubin]

@rggauld
Our testers have the same issue which only occured when startup of os.

Please terminate dvdfabpasskey.exe in task manager, then run dvdfab passkey, check whether there is a icon as shown by AGJ above.

Please let us know the result.

[signals]

I can't duplicate the OPs problem on Win7 Pro (64) but I do get this error on installing (w/ Run As Administrator) 8021B that I never got before: (still installs and runs normally)

OS:  Workstation, No ServicePack
CPU: GenuineIntel, Intel P6 (Model 14), MMX @ 1733 MHz
Module name: C:\Program Files (x86)\DVDFab Passkey\DVDFabPasskey.exe
Application data:
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The error appears after the installer runs, as Passkey starts up. The task bar icon is there, but vanishes after about 10 seconds. Re-starting Passkey from desktop icon works normally.

[rggauld]

Passkey v8.0.2.1 B

I am aware that there is no interface until Passkey is running... After I click on the Passkey icon in the start menu, the only thing that comes up is what I have already posted (re: desktop.jpg). There is no little icon in the notification bar, and it is not hidden. I have tried to remove and download the latest version, and still have the same problem.

I have also tried to terminate "dvdfabpasskey.exe" in the task manager, but the program will not terminate. It is listed in the task manager, so I know it is running in the background, but as I said, no interface icon in the notification area, and I am unable to terminate the program in the task manager.

I was a long time user of the old "DVD Region+CSS Free" software, so I know what I should be looking for as far as an interface window.

[rggauld]

Passkey v8.0.2.2

I have removed the beta version (v8.0.2.1), and installed the newer version
(v8.0.2.2), and all is well! I now have access to the interface options in the Taskbar - Notification Area...

Thanks to everyone who tried to help me with this issue!

Keep up the great work, Fengtao!