Announcement

Collapse
No announcement yet.

Today, Passkey will not connect to internet

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Today, Passkey will not connect to internet

    DVDFab Passkey v9.2.0.4

    Was on successfully two days ago with v9.2.0.0. Tried today and it said it could not connect to the internet (of course here I am on the internet logged into your site). Tried upgrading to v9.2.0.4 but get the same result. Disabled firewall and antivirus (Kaspersky and even Windows defendor), but still same result.
    It now shows my license as expired. But on this site I am registered.

    What to do?

    #2
    Server is down.

    http://forum.dvdfab.cn/showpost.php?...0&postcount=18

    Comment


      #3
      Should be back up, please try it again. It may be overloaded for a period while everyone tries to sign on.
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment


        #4
        Originally posted by signals View Post
        Should be back up, please try it again. It may be overloaded for a period while everyone tries to sign on.
        Sent a PM, but I assume it should be cleared up by now, right? It's telling me either my e-mail address or password is incorrect (but both I know are correct).

        Edit: In addition, I was able to log into the DVD Fab website to view my account, so not sure what's going on with the program...
        Last edited by JPV555; 06-22-2017, 02:04 AM.

        Comment


          #5
          Im getting the same activation problem this evening.
          I can login to the website just fine but passkey is asking for reactivation with an "email or password is incorrect" message.

          Comment


            #6
            Originally posted by seajunk View Post
            Im getting the same activation problem this evening.
            I can login to the website just fine but passkey is asking for reactivation with an "email or password is incorrect" message.

            Same here.

            Comment


              #7
              Originally posted by seajunk View Post
              Im getting the same activation problem this evening.
              I can login to the website just fine but passkey is asking for reactivation with an "email or password is incorrect" message.
              Glad I'm not the only one. Guess the server issues haven't quite been fixed yet, at least for Passkey.

              Comment


                #8
                Should be fixed soon, they have isolated the problem thanks to the continuing updates from everyone on what they are seeing. Patience and cooperation are always bring the best solution.
                Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                Comment


                  #9
                  Works now Thanks to all.
                  Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                  Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                  Comment


                    #10
                    Thanks! It's working now.

                    Comment


                      #11
                      Yep! Thanks all!

                      Comment

                      Working...
                      X