Failed to open Blu-ray Disc

[jackson1988]

This disc is from a new release of Japanese album. At first passkey is trying to analyze the disc, but it still cannot be finished after 10 minutes then started to analyze again.

The log file is as attached. Please be aware it is showed User Cancelled because I found it retrying to analyze every 10 minutes.

[Wilson.Wang]

Hi,

Please retry and tell me the result, thanks!

Please upload all the files of the original disc except the *.m2ts file if still have the problem.

Wilson

[jackson1988]

Hi,

It works properly now, thanks for you staff work.

[jackson1988]

Hi,

I purchased a new released BD on 11/07 cannot be opened.
Log file is as attached. The condition I encountered is same as last time on 10/14. Please check it.

[signals]

The problem is the same, apparently these are obscure discs of some sort and Passkey can't find the data it needs to open them. The developers will need to check it and may need some additional files from your disc.

Also, please flush your Passkey log folder. To accomplish this,
1) Close Passkey
2) On your PC go to ...\username\(My)Documents\DVDFab Passkey and delete the folder named Log.
Passkey will create a new one when you restart it.

[jackson1988]

Flushed log file is as attached. I have also copied the whole files except .m2ts you may have to do a little study on it.

PS. Both Blu-ray discs are published by GNCA and combined with album/single release.

The whole files except .m2ts files:

[signals]

Thanks jackson, sorry you had a problem with this. The developers will pick up the files when office opens.

[Mona]

Flushed log file is as attached. I have also copied the whole files except .m2ts you may have to do a little study on it.

PS. Both Blu-ray discs are published by GNCA and combined with album/single release.

The whole files except .m2ts files:

Fixed, please try again and feedback, thank you.

[jackson1988]

It works now, thank you very much.