Problem with Full Disc

[groovy]

passkey_internal.log Hi,

Passkey 9.3.6.8

STING Live at the Olympia Paris 2017 (Blu-ray, DE)

https://www.amazon.de/Sting-Live-Oly...C5%BD%C3%95%C3 %91&crid=GSX1DGIXUPHE&keywords=sting+live+ at+the+olympia+paris+blu-ray&qid=1577032488&sprefix=sting+live%2Cap s%2C172&sr=8-3

full disc copy/play is supported in a newer version, please update

Solution upcoming?

Thank you

[signals]

There is always a solution coming There will be a new version shortly, not sure if a fix for this will be included or not, please check it when it is released.

The developers will look at the log you supplied when the office reopens in a few hours. Looks like some issues finding required components on the disc.

[groovy]

Hi,

unfortunately 9.3.6.9 didn't solve the problem.
We'll see what the future brings...

Thank you and Merry Christmas

passkey_internal.log

[signals]

Sorry! They will check the log, so continue to monitor or Subscribe this thread.

[Wilson.Wang]

13m 08.12s: crt file missing!
13m 08.19s: error curl post: Problem with the SSL CA cert (path? access rights?)
13m 09.20s: crt file missing!
13m 09.24s: error curl post: Problem with the SSL CA cert (path? access rights?)
13m 10.26s: crt file missing!
13m 10.31s: error curl post: Problem with the SSL CA cert (path? access rights?)

Hi,

We did some fix from server, please try again and tell me the result.

btw, please also reinstall Passkey first, from the log file, the crt file is missing for some reason. What's antivirus software installed on your computer?

Please send us all the files of the disc except /BDMV/STREAM/*.m2ts files if you still get the same problem. You can upload it to drop box or google drive or the others.

Thanks!

Wilson

[groovy]

Hi,

reinstalled Passkey to the default directory
and tried again.
Everything works fine now.

Great support. Thank you very much
and Merry Christmas to all of you!

passkey_internal.log