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    #1

    conversion always fail

    dear support,

    i just bought the video converter license.

    now i try to convert some of my movies for my mobile device (samsung galaxy tab 7) as i'm on a long trip soon.

    but currently i always get this error
    "
    Work 1 failed, Error = 504.00 0 error: filter name(file_demux), type(1), id(26), get fatal exception
    "

    i already disabled the HW accerlation ... but there was no other behavior
    also tried the 8.1.3.2 version without any other result

    attached you'll find the log



    please provide support or advice

    BR
    snoopy78
    Attached Files
    Tags: None
    #2
    I tried posting on this topic the other week. I’m getting the same problem. I can supply an 860mb MP4 for you (DVDFAB support stuff) to test if you would like, I just need you to supply me with FTP details.

    Comment

      #3
      If your source file is a BDMV folder or ISO of a movie, you should be using BD Ripper, not Video Converter. ChrisO, if you get the same error code, please post the log files.
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment

        #4
        Hi snoopy78
        As my friend signals said you are using the wrong module.

        If you want to try the Ripper module, your logs indicate that your trial has run out and you will need to purchase the product.

        Also Open Fab click the Click the Green √ at top right corner of the DVDFab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software.
        CBR929
        Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


        Setting Up ImgBurn and DVDFab to work together

        Tips for Posting DVDFab Logs in the Forum

        Comment

          #5
          [ dvdfab_internal.log ]

          DVDFab 8.1.3.3 (2011/12/07 10:12:49)

          0m 01.20s: Qt Translator file load success
          0m 01.45s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
          0m 35.02s:


          ------ begin mobile work(1/1) ------


          0m 35.02s: info: create config(3)
          0m 35.02s: info: convert profile(ipod.mpeg4)
          0m 35.02s: info: file (.mp4),3D(0)
          0m 35.02s: info: streams((0.2)(1.2))
          0m 35.05s: info: not set correct fourcc for video(13)
          0m 35.05s: info: set output video frame_rate(25/1)
          0m 35.05s: info: enable multi-thread software decoder
          0m 35.06s: ------ mobile work failed(504.00 1 2 ) ------

          [ dvdfab_process.log ]

          Conversion: one pass: 10:13:24
          Work 1 failed, Error = 504.00 1 2 : 10:13:24

          Comment

            #6
            Hello,

            sorry for my late reply..

            NO..i'm not using BDMV or ISO as source files....i'm just using simple MKV files to encode into my tablet's native video resolution to save some space....
            and afaik this is the purpose of the converter.

            BR
            snoopy78

            Comment

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