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Subtitles don't add the last line!

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    #1

    Subtitles don't add the last line!

    When adding subtitles during a video conversion, the last line of the subtitles is omitted. I've checked my subtitle files and the last line is there. I've tested the subtitle files with other video converters and the last line is there.

    Please fix this as soon as possible, as it makes the converter useless when not all subtitles are added to the video.
    Tags: None
    #2
    To help isolate the problem, please post or attach the DVDFab internal log from one of these conversions. Does this happen with every file you try or only certain ones?
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment

      #3
      Thanks for your quick reply.

      Here is the log:

      DVDFab 9.1.4.2 (2014/05/11 14:06:53)

      0m 00.01s: Init Public log : enabled.
      0m 00.01s: Init Private log : finish.
      0m 00.01s: App info: 2014-4-29
      0m 00.01s: App info: 9.1.4.2 9142 Official
      0m 00.01s: Init CrashReportSettings : enabled.
      0m 00.02s: Init DVDInfo_Log : enabled.
      0m 00.02s: Init Qt_Log : disabled.
      0m 00.08s: Profile Manager :: Begin Load Profile
      0m 00.09s: Qt Translator file load success
      0m 00.09s: App info: client type 2.
      0m 00.10s: Fabplay load: preload successful.
      0m 00.14s: Fabplay load: Load successful.
      0m 00.15s: Init process: Transfer settings successful.
      0m 00.15s: info: fabcheck logpath= C:/Users/Documents/DVDFab9/Log/
      0m 00.46s: fab_check_gpu is running ...
      0m 00.64s: fab_check_gpu run successful
      0m 00.64s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
      0m 00.64s: GPU check: GPUAccelerate-12351
      0m 00.64s: GPU check: GPUAccelerate setting-8248, 8248
      0m 00.64s: GPU check: CUDA cap-1
      0m 00.64s: GPU check: Support coreavc decode-0
      0m 00.64s: GPU check: Lighting shrink status-1, 1
      0m 00.65s: GPU check: Graphics info 1: NVIDIA GeForce GTX 780 : 6.0 : 3.5
      0m 00.65s: GPU check: Graphics info 2: NVIDIA GeForce GTX 780 : 6.0 : 3.5
      0m 00.65s: Init process: Load config successful.
      0m 00.65s: Init process: Windows os type is 64bit System Windows 8.
      0m 00.65s: Init process: command line in is
      0m 00.68s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( OV:9142 )( BV:9143 )( S:04d31f9270291d5a36049af74283dafc )
      0m 00.69s: Reg check: Option check status-Local
      0m 00.69s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
      0m 00.69s: App info: language type ENU.
      0m 00.69s: Reg check: Start get sys number.
      0m 00.70s: Init process: Init GPU settings successful.
      0m 00.70s: Reg check: Serial number is: bc-5f-f4-bf-34-a4:bc-5f-f4-bf-34-a6:26-0a-64-95-76-7a:24-0a-64-95-76-7a:24-0a-64-6f-00-4a:00-50-56-c0-00-01:00-50-56-c0-00-08
      0m 00.70s: Reg check: Connect type is: 0
      0m 00.84s: Init preview: Begin init preview play engine.
      0m 00.84s: Init preview: Begin init preview play engine(XBMC).
      0m 01.23s: Profile Manager :: End Load Profile
      0m 01.31s: Init preview: Init internal engine successful.
      0m 01.67s: Burn engine: start init.
      0m 01.78s: Burn engine: engine type-0.
      0m 01.78s: Burn engine: writer count 3.
      0m 01.78s: Burn engine: 0- F:\ [TSSTcorp CDDVDW SH-222AB SB01 (Ide)].
      0m 01.78s: Burn engine: 1- G:\ [ASUS DRW-24D3ST 1.01 (Scsi)].
      0m 01.78s: Burn engine: 2- H:\ [ATAPI iHAS324 B AL1A (Scsi)].
      0m 01.78s: Burn engine: end init.
      0m 02.40s: Reg check: Times of connecting error is: 0
      0m 02.40s: Reg check: Parse string: ( S:8d16e92cec189aa99fb9c597f29fba08
      0m 02.40s: Reg check: Option check status-NewWork
      0m 02.55s: Init process: Init setting page successful.
      0m 02.56s: QtLog Mode = false
      0m 02.56s: Show UI Step 2
      0m 02.78s: Show UI Step 3
      0m 02.78s: Start show MainUI.
      0m 02.78s: UI manager: switch to Convert mode.
      0m 03.56s: allow_test : false
      0m 03.56s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
      0m 03.56s: fab_app_name : DVDFab.exe
      0m 03.56s: fab_client_type : 2
      0m 03.56s: product_name : DVDFab
      0m 03.56s: test_url : http://www.dvdfab.cn
      0m 03.56s: down_url : http://www.dvdfab.cn/download.htm?ver=9
      0m 03.56s: current_version_type : Official
      0m 03.56s: update_temp_path : C:/Users/Documents/DVDFab9/Temp/updateTemp/
      0m 03.56s: current_version : 9142
      0m 03.57s: language_name : ENU
      0m 03.57s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/FabQt_ENU.qm
      0m 03.57s: allow_beta : false
      0m 03.91s: Init process: init main ui successful.
      0m 03.95s: Init process: show main ui successful.
      0m 03.96s: DriveX msg: Init driveX F with I/O mode: 0
      0m 03.96s: DriveX msg: Init driveX G with I/O mode: 0
      0m 03.96s: DriveX msg: Init driveX H with I/O mode: 0
      0m 06.36s: opening drive F
      0m 06.37s: opened i/o
      0m 06.38s: opening drive G
      0m 06.40s: opened i/o
      0m 06.41s: opening drive H
      0m 06.42s: opened i/o
      0m 09.32s: Source manager: drag file D:/temp/TEST.m4v
      0m 09.32s: Source manager: add source id 0.
      0m 09.35s: info, try to open file D:\temp\TEST.m4v
      0m 09.38s: info: open successed, iformat = QuickTime / MOV
      0m 09.85s: Source manager: open successful.
      0m 09.86s: Work manager: create convert work 0 with source 0 and uiinfo 0.
      0m 09.87s: ========WorkAttr::SetSource=======
      0m 09.87s: Source Video Size Original : 1920 x 1080
      0m 09.87s: Source Video Size Display : 1920 x 1080
      0m 09.87s: Source Video FPS : 25000 / 1000
      0m 09.87s: Source Video Bitrate : 1200
      0m 09.88s: Source Audio Bitrate : 126691
      0m 09.88s: Source Audio Channels : 2
      0m 09.88s: Source Audio Volume : 100
      0m 09.88s: Work Profile : MP4
      0m 25.83s: UILog:OnMsgToolbar_Start
      0m 25.83s: UILog:Msg Start : ready start
      0m 25.83s: UILog:Msg Start : start test run work
      0m 25.84s: UILog:right button to null, work falg = -1
      0m 25.84s: UILog:Msg Start : run work
      0m 25.84s: UILog:Run current Work.
      0m 25.84s: UILog:Begin work copy or converter.
      0m 25.85s: Start check Video Converter register status.
      0m 25.85s: End check Video Converter register status: Enable
      0m 25.85s: UILog:start running at thread.
      0m 25.85s: UILog:return flag at start running at thread ok.
      0m 25.85s: OPList at BD Converter : (0.2),(1.2)
      0m 25.86s: Video Converter check watermark flag: 0
      0m 28.68s: ------------------ convert work begin(1/1) ------------------
      0m 28.68s: info: create config(videoconvert)
      0m 28.69s: info: use profile(MP4)
      0m 28.69s: info: file (.m4v)
      0m 28.69s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
      0m 28.70s: info: stream input@ Video(1)[codec(h264) size(1920*1080) fps(25000/1000) interlace(1) duration(197)sec opcode(compress)]
      0m 28.70s: info: perset file config OK !
      0m 28.70s: info: set output video frame_rate(25/1)
      0m 28.70s: info: stream output Video(1)[codec(h264) size(1920*1080) fps(25/1) interlace(1) bitrate(7776) duration(197)sec]
      0m 28.70s: info: stream input@ Audio(2)[codec(aac) channels(2) sample(48000) bitrate(126691) bitdepth(16) opcode(compress)]
      0m 28.71s: info: stream output Audio(2)[codec(aac) channels(2) sample(48000) bitrate(128000) bitdepth(16) opcode(compress)]
      0m 28.71s: info: stream input@ SubFile(D:/temp/TEST.srt)[codepage(ASCII) language(en) color(65535)]
      0m 28.71s: info: SubMode(External Render) 0m 28.71s: UILog:MsgWork:WorkStatus_Start
      0m 28.72s: CUDA GPU acceleration for video decoding enabled
      0m 28.87s: CUDA GPU acceleration for video encoding enabled
      0m 28.87s: info: h264_encode: encode param profile(1) level(40) bitrate(7776) crf(-1)
      1m 07.87s: info: audio_decode finish job
      1m 07.87s: audio_encode finish job
      1m 12.33s: ------------------ convert work finished ------------------
      1m 13.33s: UILog:MsgWork:current work finish : 3
      1m 13.34s: UILog:Run Work to end.

      Comment

        #4
        Try it without cuda check use all software in Fab settings.Interlace movies cause problems sometimes.

        Comment

          #5
          Thanks for the suggestion. That appears to have resolved that problem, but without CUDA activated, the subtitles come out pixelated and are therefore not useable.

          Could this issue please be fixed. It should work with hardware acceleration enabled.

          I had another look and turning off hardware acceleration did not resolve the issue. The last line of the subtitles is still not written to the video. It also is very pixelated.

          Comment

            #6
            Also try it without any cropping. Some videos have the subtitles positioned in the black bars.
            "Beer is living proof that God loves us and wants us to be happy." - Benjamin Franklin 1706-1790

            Comment

              #7
              There is no cropping.

              The last line of the subtitles is dropped from every video.

              Comment

                #8
                Make sure this box is not checked:
                Attached Files
                How to post the internal log


                Things should be made as simple as possible, but no simpler.
                Albert Einstein

                Comment

                  #9
                  Try it with version 8 http://www.dvdfab.cn/mlink/download.php?g=DVDFAB8

                  Comment

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