I have DVDFab lifetime licence and since updating to version 10.0.7.2 yesterday, I've been having problems.
Firstly it says my version wasn't registered, so when I typed in my email and password it says I'd need to de-authorise my computer. So I logged into my online account and did this, then relaunched DVDFab and I got the same error message again.
I repeated the process, even uninstalling and reinstalling DVDFab (both 64 & 32 bit versions), logging in and even de-authorising my computer again, but still the same problem.
I even installed an older version of DVDFab, version 10.0.7.1 and now it's telling me that I cannot register my copy at all, as I've deregistered too many times, which you can only do once per year.
Now, I've only ever used DVDFab on one computer, which is my HP desktop. DVDFab version 9 and Passkey are working perfectly and I can only currently run a trial version of DVDFab 10.
Can anyone offer advice?
Firstly it says my version wasn't registered, so when I typed in my email and password it says I'd need to de-authorise my computer. So I logged into my online account and did this, then relaunched DVDFab and I got the same error message again.
I repeated the process, even uninstalling and reinstalling DVDFab (both 64 & 32 bit versions), logging in and even de-authorising my computer again, but still the same problem.
I even installed an older version of DVDFab, version 10.0.7.1 and now it's telling me that I cannot register my copy at all, as I've deregistered too many times, which you can only do once per year.
Now, I've only ever used DVDFab on one computer, which is my HP desktop. DVDFab version 9 and Passkey are working perfectly and I can only currently run a trial version of DVDFab 10.
Can anyone offer advice?
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