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    Authorization

    Lately I have to authorize my computer pretty much whenever I start DVDFab. In the past I only had to do it every now and then.

    Is it meant to be like this?

    #2
    No, it is not. The only time this should happen is if you have authorized Fab on another PC or made drastic changes to the operating environment or registry.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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      #3
      That's weird because I only have it installed on one computer and I haven't made any changes to my computer.

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        #4
        Its doing the same thing for me. No changes on registry or operating environment. I have to authorize it again and it does say it is now authorized. And its only one computer out of my 5 authorizations that does it.
        Last edited by maonstad; 01-24-2018, 04:20 PM.

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          #5
          Good to know I'm not the only one.

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            #6
            Doing the same thing on my PC. Only have it installed on one PC with no hardware nor software changes to the PC.
            Running 10.0.7.7

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              #7
              Hi all,

              Please post the DVDFab internal log file, thanks!

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

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                #8
                Originally posted by WebMaximus View Post
                Good to know I'm not the only one.
                Your not the only one, happening here as well.
                Doesn't happen every time but close to it.

                Tried to attach log file but it says it exceeds size limit
                Last edited by Flabber; 01-25-2018, 06:53 AM.

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                  #9
                  Log File attached
                  Attached Files

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                    #10
                    Log File attached
                    Attached Files

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                      #11
                      So far 10.0.7.9 isn't exhibiting the fault of asking for authorization every time it is started, in fact it hasn't asked at all.
                      Fingers crossed that's the end of it.

                      Comment


                        #12
                        Flabber,
                        Thanks for the feedback, you should edit the log file using Notepad to show only the log session that relates to your problem. You can also make a "clean" log file by closing DVDFab and then deleting the LOG folder altogether, it will make a new one when DVDFab is restarted. Details for the procedure are linked in my sig, below.
                        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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                          #13
                          Spoke too soon, started it this morning and was presented with the Authorization window again.
                          Here's the latest log file.
                          Attached Files

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                            #14
                            10.0.7.9 is working for me.
                            Though, I'm wondering if it's a server check issue and not software related.

                            I've restarted my pc several times and was never asked to Authorize my PC.
                            Hopefully it stays resolved for me.

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                              #15
                              It is working normally for me also. The server connection I think has some error trapping which may show up in one of the logs. There have not been any server outages that I have heard of. I check the registration server several times a day.
                              Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                              Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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