CUDA Issue only in 64bit version

[MoZy]

Hi FQs19, just curious, which gpu you are having cuda issues with? I'm wondering if it's isolated issue with the 770 or not? Thx!

[FQs19]

Hi FQs19, just curious, which gpu you are having cuda issues with? I'm wondering if it's isolated issue with the 770 or not? Thx!

I have the GTX 1060.

[MoZy]

Just a update, I updated DVDFab, along with latest Nvidia driver (using "clean instal" with admin rights) and same issue remains in the 64bit version. 32bit is ok with latest drivers. I reverted back to 388.71 and CUDA is back in latest 64bit version.

[FQs19]

Just a update, I updated DVDFab, along with latest Nvidia driver (using "clean instal" with admin rights) and same issue remains in the 64bit version. 32bit is ok with latest drivers. I reverted back to 388.71 and CUDA is back in latest 64bit version.

So Nvidia's driver 397.64 is broke as well?
I know every driver after 388.71 was broke but haven't tried their latest, 397.64.

Would love to know if DVDFab can work around whatever Nvidia changed, because Nvidia has included some security patches in the latest drivers and I would like to stay on the latest Nvidia drivers.

[Mona]

Just a update, I updated DVDFab, along with latest Nvidia driver (using "clean instal" with admin rights) and same issue remains in the 64bit version. 32bit is ok with latest drivers. I reverted back to 388.71 and CUDA is back in latest 64bit version.

Hi Mozy,

We could not reproduce the problem with Nvidia driver 39731 and the latest x64 version of DVDFab; hasn't tried drive 397.64 yet.

Please post the latest dvdfab_internal.log file and fabcheck_internal.log file.

Regards,
Mona

[MoZy]

Hi Mona,

I just did a clean install with 39731, no cuda in 64bit, 32bit does have cuda with the latest driver. Reverted back to 388.

[MoZy]

Sorry, I just realized my other log did not upload. It is now attached.

Thanks again for your help!!

[Ashley]

Sorry, I just realized my other log did not upload. It is now attached.

Thanks again for your help!!

Hi, MoZy, We wonder if everything goes well now. If still a problem, would you like to do a teamviewer with the developers to help checking out the problem? Thanks. I sent you a PM about the teamviewer.

[MoZy]

Hi Ashley, I just upgraded my gpu to a rtx 2070 and I now have cuda back in the 64bit versions including version 11. Still not sure what the issue could be for the 770 but I'm glad to have this resolved.

[Mona]

Hi Ashley, I just upgraded my gpu to a rtx 2070 and I now have cuda back in the 64bit versions including version 11. Still not sure what the issue could be for the 770 but I'm glad to have this resolved.

Thank you for the update, we are glad to learn that it's been resolved now.