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Subtitel failure StarWars 8 3D

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    Subtitel failure StarWars 8 3D

    Failure while editing subtitles StarWars8
    position of the subtitles above and below are too different Click image for larger version  Name:	aaaaaaaaaaaaa.jpg Views:	1 Size:	24.3 KB ID:	353511




    Played with Mede8er LOOKS SO ON TV
    gray field below in the picture Click image for larger version  Name:	DSCF0982.JPG Views:	1 Size:	29.7 KB ID:	353563

    Last edited by D780; 06-06-2018, 12:02 PM.

    #2
    More info is needed. Please tell us what product, what profile and what subtitle settings you used for the process, etc..

    Post the dvdfab_internal.log file and fabcheck_internal.log file here and send us a copy of the external subtitle.

    Regards,
    Mona

    Comment


      #3
      Click image for larger version  Name:	nr 1.jpg Views:	1 Size:	13.8 KB ID:	353534

      blu-ray 10D05B73C2AA8D9B141D01A0400C5F793B64A745

      ....................... ....................... ....................... .

      dvdfab_internal.log
      fabcheck_internal.log
      Last edited by D780; 04-27-2018, 10:17 AM.

      Comment


        #4
        the error is still there.
        The UT are at too different places.
        Media Player (HiMedia 900B) crashes.
        Player Mede8er has this gray box in the picture below.

        Click image for larger version

Name:	sasasasa.jpg
Views:	194
Size:	16.0 KB
ID:	354228

        Comment


          #5
          Have you tried DVDFab 10.0.9.2 version? Please post the latest log files. Thank you.


          Mona

          Comment


            #6
            ...
            dvdfab_internal.log
            fabcheck_internal.log
            Last edited by D780; 05-11-2018, 10:10 AM.

            Comment


              #7
              Update:

              We could reproduce the problem (on software player), will look into it as soon as possible. Thanks.

              For now, you can disable "crop automatically" in Common Settings>Conversion>Convert to have a try.

              Regards,
              Mona
              Last edited by Mona; 06-06-2018, 09:36 AM. Reason: correct some info

              Comment


                #8
                I did that !!
                then player Himedia900B plus 3D TV from LG
                this is the picture
                Click image for larger version  Name:	DSCF0984.JPG Views:	1 Size:	19.6 KB ID:	354260
                the UT are double, and in the middle of the picture

                Comment


                  #9
                  Hi D300,

                  We don't have Himedia900B, so we test it on other devices, the subtitle problem cannot be reproduced.

                  Could you please name some of the 3D movies (top/bottom format) that are playback correctly, and show us how they play on your devices? Thank you.

                  Regards,
                  Mona

                  Comment


                    #10
                    not a single movie works for me, the subs are all unfit

                    Here StarTrek Beyond
                    Click image for larger version

Name:	DSCF0985.JPG
Views:	191
Size:	20.5 KB
ID:	355297Click image for larger version

Name:	DSCF0986.JPG
Views:	175
Size:	16.6 KB
ID:	355298

                    competition program from Switzerland works

                    Comment


                      #11
                      Originally posted by D300 View Post
                      competition program from Switzerland works[/SIZE]
                      Please take a picture of the playback result from this competition program from Switzerland and send it to us, so that we can see the difference clearly, thank you again.

                      Regards,
                      Mona

                      Comment


                        #12
                        it was a mistake it does not work right

                        Comment


                          #13
                          Hi D300,

                          Update about this problem, the fix of this problem will be implemented in next build, please kindly wait for update, thank you.

                          Regards,
                          Mona

                          Comment


                            #14
                            Click image for larger version  Name:	DSC_4845.JPG Views:	1 Size:	14.4 KB ID:	355650
                            Click image for larger version  Name:	DSC_4846.JPG Views:	1 Size:	17.8 KB ID:	355651



                            much Better than before .. but Himedia900b still
                            crashes with a green screen
                            Click image for larger versionName:	DSC_4848.JPGViews:	1Size:	14.5 KBID:	355652




                            you could try in one of the two fields completely omit the subtitles...
                            maybe that could help
                            ..............
                            But
                            as you convert the half-top / bottom pictures
                            can always do with the TV, that is a very good result

                            THX
                            Last edited by D780; 06-14-2018, 08:23 PM.

                            Comment


                              #15
                              Hi D300,

                              With the latest version of DVDFab, we have tested on other devices and our Movie Server, we don't reproduce the problem, so in this case, we would suggest you report this problem to Mede8er and Himedia900b and see if they can offer you any advice. Thanks.

                              Mona

                              Comment

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