Subtitel failure StarWars 8 3D

[D780]

Failure while editing subtitles StarWars8
position of the subtitles above and below are too different




Played with Mede8er LOOKS SO ON TV
gray field below in the picture

[Mona]

More info is needed. Please tell us what product, what profile and what subtitle settings you used for the process, etc..

Post the dvdfab_internal.log file and fabcheck_internal.log file here and send us a copy of the external subtitle.

Regards,
Mona

[D780]

blu-ray 10D05B73C2AA8D9B141D01A0400C5F793B64A745

....................... ....................... ....................... .

dvdfab_internal.log
fabcheck_internal.log

[D780]

the error is still there.
The UT are at too different places.
Media Player (HiMedia 900B) crashes.
Player Mede8er has this gray box in the picture below.

[Mona]

Have you tried DVDFab 10.0.9.2 version? Please post the latest log files. Thank you.


Mona

[D780]

...
dvdfab_internal.log
fabcheck_internal.log

[Mona]

Update:

We could reproduce the problem (on software player), will look into it as soon as possible. Thanks.

For now, you can disable "crop automatically" in Common Settings>Conversion>Convert to have a try.

Regards,
Mona

[D780]

I did that !!
then player Himedia900B plus 3D TV from LG
this is the picture

the UT are double, and in the middle of the picture

[Mona]

Hi D300,

We don't have Himedia900B, so we test it on other devices, the subtitle problem cannot be reproduced.

Could you please name some of the 3D movies (top/bottom format) that are playback correctly, and show us how they play on your devices? Thank you.

Regards,
Mona

[D780]

not a single movie works for me, the subs are all unfit

Here StarTrek Beyond


competition program from Switzerland works

[Mona]

competition program from Switzerland works[/SIZE]

Please take a picture of the playback result from this competition program from Switzerland and send it to us, so that we can see the difference clearly, thank you again.

Regards,
Mona

[D780]

it was a mistake it does not work right

[Mona]

Hi D300,

Update about this problem, the fix of this problem will be implemented in next build, please kindly wait for update, thank you.

Regards,
Mona

[D780]

much Better than before .. but Himedia900b still
crashes with a green screen




you could try in one of the two fields completely omit the subtitles...
maybe that could help
..............
But
as you convert the half-top / bottom pictures
can always do with the TV, that is a very good result

THX

[Mona]

Hi D300,

With the latest version of DVDFab, we have tested on other devices and our Movie Server, we don't reproduce the problem, so in this case, we would suggest you report this problem to Mede8er and Himedia900b and see if they can offer you any advice. Thanks.

Mona