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  • Blu-ray Which error is correct

    First, I hope this is in the right form. I just tried to make a backup of Valerian 3D. It went through the process, but at the end when making the ISO it came up with a "error master - file size." This is from two different drives. When I clicked ok on the error it says that it was "successful" in creating the ISO. My question is which is correct. The "error master" or the "successful." The system does not crash. Thanks for all the help.

  • #2
    Hi beric, please attach the DVDFab internal log session generated when you processed the Valerian 3D disc.
    Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................NEW Guide: Using Images in Posts

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    • #3
      Here goes! I had to send it through the feedback. - Then the light came on. Attached now. Thanks for the help.
      Attached Files

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      • #4
        Just replaced my DVD recorder (5 years old) with one that is last years. Same problem - just an update for you.

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        • #5
          2018.07.09-17:01:36: reading not aligned for 00001.m2ts, base 7424 current 7424 read 229 end 1
          2018.07.09-17:01:36: reading not aligned for 00001.m2ts, base 7424 current 7653 read 768 start 2
          The developers are working on this problem, please kindly wait for update. Thank you.
          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab11\Log
          For Mac: Finder>Documents>DVDFab11>Log

          DVDFab Player 5:
          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
          For Mac: Finder>Documents>DVDFab Player 5>Log

          Guide for adding attachments in a post
          --Please use attachment button to attach your most recent log files.

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          • #6

            Is there an update? I am having the same problem(?) with Valerian 3D and getting the file size error. When I try to play the disc, the player goes into play but nothing happens and the screen stays black. Further, the player ceases to respond to remote commands and must be unplugged from power and then the disc immediately ejected when restoring power.

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            • #7
              Originally posted by Emoto View Post
              Is there an update? I am having the same problem(?) with Valerian 3D and getting the file size error. When I try to play the disc, the player goes into play but nothing happens and the screen stays black. Further, the player ceases to respond to remote commands and must be unplugged from power and then the disc immediately ejected when restoring power.
              Forgot to mention, I had this on x64 11.0.0.7

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