dvdfab was working, then after a 1803 windows 10 update , its stuck on opening source for dvd or bluray, , i looked at the log there is not errors, all i know is that it worked before, and now it doesnt after the update. the dvdfab version doesnt seem to matter, since ive tried older version of 11 and the newer version of 11 and a different computer, i have the same issues
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Hi puppetj, please post the latest log sessions from the two PCs you tried. We need dvdfab_internal.log file for troubleshooting. -
Pretty sure it is something in the Windows update, but many with the Win10 update have reported this and the developers are working on it. Always good to remember that Microsoft.is a member of AACS-LA, the arch enemy of your Fair Use rights. Always submit a DVDFab internal log session after the windows update..Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....Comment
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this is a pc older version of 11 on it just installed and its windows 10 pro 1803 build 17134.706
Last edited by Mona; 06-03-2019, 03:26 AM. Reason: make log post into a text file for better checkingComment
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this is the other pc with 11.0.3.4 installed with windows 10 pro 1803 build 17134.765
DVDFab 11.0.3.4 (2019/06/02 23:02:15) (X64)
2019.06.02-23:02:15: Init Public log: enabled.
2019.06.02-23:02:15: Init Private log: finish.
2019.06.02-23:02:15: App info: 2019-5-31
2019.06.02-23:02:15: App info: 11.0.3.4 11034 Official
2019.06.02-23:02:15: Init CrashReportSettings: disabled.
2019.06.02-23:02:15: Init DVDInfo_Log: enabled.
2019.06.02-23:02:15: app info: compiled time May 31 2019 13:58:48
2019.06.02-23:02:15: code page is 0
2019.06.02-23:02:15: app args: count 3,arg 0:C:\Program Files\DVDFab 11\DVDFab64.exe,arg 1:/install,arg 2:/add_plan,
2019.06.02-23:02:15: Init Qt_Log: disabled.
2019.06.02-23:02:15: Profile Manager :: Begin Load Profile
2019.06.02-23:02:17: Profile Manager :: End Load Profile
2019.06.02-23:02:17: Qt Translator file load success
2019.06.02-23:02:17: App info: client type 44.
2019.06.02-23:02:17: Init process: Transfer settings successful.
2019.06.02-23:02:17: warning: MyPlay: invalid gpu detect handle
2019.06.02-23:02:17: GPU check: GPUAccelerate-0X0
2019.06.02-23:02:17: GPU check: GPUAccelerate setting-0X0, 0X0
2019.06.02-23:02:17: GPU check: CUDA cap-0X0
2019.06.02-23:02:17: GPU check: Support coreavc decode-0
2019.06.02-23:02:17: GPU check: Lighting shrink status-0, 0
2019.06.02-23:02:17: Init process: Load config successful.
2019.06.02-23:02:17: Server check: Set current server 0.
2019.06.02-23:02:17: Init process: Windows os type is 64bit System Windows 10 Build 17134.
2019.06.02-23:02:17: Init process: appUuidForLastRun=5a0b60d8-b841-48ca-91ed-dd6ee9a113a2, appUuidForThisRun=6b94b02e-910d-47de-84fe-ffd06f4024aa
2019.06.02-23:02:17: Init process: command line in is /install /add_plan
2019.06.02-23:02:18: Init process: install process.
2019.06.02-23:02:22:
DVDFab 11.0.3.4 (2019/06/02 23:02:22) (X64)
2019.06.02-23:02:22: Init Public log: enabled.
2019.06.02-23:02:22: Init Private log: finish.
2019.06.02-23:02:22: App info: 2019-5-31
2019.06.02-23:02:22: App info: 11.0.3.4 11034 Official
2019.06.02-23:02:22: Init CrashReportSettings: disabled.
2019.06.02-23:02:22: Init DVDInfo_Log: enabled.
2019.06.02-23:02:22: app info: compiled time May 31 2019 13:58:48
2019.06.02-23:02:22: code page is 0
2019.06.02-23:02:22: app args: count 2,arg 0:,arg 1:--installmode,
2019.06.02-23:02:22: Init Qt_Log: disabled.
2019.06.02-23:02:22: Profile Manager :: Begin Load Profile
2019.06.02-23:02:22: Qt Translator file load success
2019.06.02-23:02:22: App info: client type 44.
2019.06.02-23:02:23: MobilePlay load: preload successful.
2019.06.02-23:02:23: MobilePlay load: Load successful.
2019.06.02-23:02:23: Init process: Transfer settings successful.
2019.06.02-23:02:23: info: check logpath= C:/Users/j/Documents/DVDFab11/Log/
2019.06.02-23:02:23: info: _check_gpu is running ...
2019.06.02-23:02:23: info: check_gpu run successful
2019.06.02-23:02:23: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
2019.06.02-23:02:23: GPU check: GPUAccelerate-0X203F
2019.06.02-23:02:23: GPU check: GPUAccelerate setting-0X2038, 0X2038
2019.06.02-23:02:23: GPU check: CUDA cap-0X1
2019.06.02-23:02:23: GPU check: Support coreavc decode-0
2019.06.02-23:02:23: GPU check: Lighting shrink status-1, 1
2019.06.02-23:02:23: GPU check: Graphics info 1: NVIDIA GeForce GT 720 : 24.21.13.9793 : 3.5
2019.06.02-23:02:23: Init process: Load config successful.
2019.06.02-23:02:23: Server check: Set current server 0.
2019.06.02-23:02:23: MobilePlay load: preload successful.
2019.06.02-23:02:23: MobilePlay load: Load successful.
2019.06.02-23:02:23: Init process: Windows os type is 64bit System Windows 10 Build 17134.
2019.06.02-23:02:23: Init process: appUuidForLastRun=5a0b60d8-b841-48ca-91ed-dd6ee9a113a2, appUuidForThisRun=f36efef8-bba2-4a30-8813-2f4d758fd2b8
2019.06.02-23:02:23: Init process: command line in is --installmode
2019.06.02-23:02:23: ShowStartupDialog: true
2019.06.02-23:02:23: Option check status-Failed
2019.06.02-23:02:23: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( UHD to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File to Blu-ray UHD:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:0:0 )-( DVD Cinavia Removal:0:0 )-( Blu-ray Cinavia Removal:0:0 )-( UHD Cinavia Removal:0:0 )-( DRM Removal:0:0 )-( iOS Recorder:0:0 )-( YouTube to MP3:0:0 )-( UHD Drive Tool:0:0 )-( Video Downloader:0:0 )-( Hi-Fi Audio Converter:0:0 )-( UHD Copy:0:0 )-( UHD Ripper:0:0 )-( Youtube Video Download:0:0 )-
2019.06.02-23:02:23: App info: language type ENU.
2019.06.02-23:02:23: App info: Install path C:/Program Files/DVDFab 11/
2019.06.02-23:02:23: Start check: begin
2019.06.02-23:02:23: Profile Manager :: End Load Profile
2019.06.02-23:02:24: Get cinavia info,(0,1)
2019.06.02-23:02:24: Serial number is: ac-d1-b8-d8-bd-53
2019.06.02-23:02:24: Connect type is: 0
2019.06.02-23:02:25: eea44cea91dae2f2a0c025f329029274-31482e0b389089bcfbeb2323870439c6-09afaacdd26f33a26bec9e974206d3f6-0c7dfbd8ea75a76d5841ff05b00ca8f4-7c388bdabae4bbb6e734e89127dcaf91
2019.06.02-23:02:26: Times of connecting server is: 0
2019.06.02-23:02:27: Get cinavia info,(0,1)
2019.06.02-23:02:27: Serial number is: ac-d1-b8-d8-bd-53
2019.06.02-23:02:27: Connect type is: 1
2019.06.02-23:02:28: Times of connecting server is: 0
2019.06.02-23:02:28: FabAuthorize: CheckOption - success
2019.06.02-23:02:28: Option check status-Failed
2019.06.02-23:02:28: Server check: update share memory to 0.
2019.06.02-23:02:28: Start check: end
2019.06.02-23:02:29: Check thread exit normal.
2019.06.02-23:02:29: Option check status-Failed
2019.06.02-23:02:29: Connect server successful and result code is 1.
2019.06.02-23:02:29: End check info.
2019.06.02-23:02:29: Start checking run condition!
2019.06.02-23:02:29: Export Blu-ray source information report: enabled
2019.06.02-23:02:29: Init process: Init GPU settings successful.
2019.06.02-23:02:29: SUCCEED: IServerService WebServer Init succeed.
2019.06.02-23:02:29: SUCCEED: IServerService MediaLibrary Init succeed.
2019.06.02-23:02:32: Plugin Info: 3 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/IOSRecorder.xml
2019.06.02-23:02:32: Plugin Info: 4 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/DRMRemoval.xml
2019.06.02-23:02:32: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:02:32: Plugin Info: 6 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/UHDDriveTool.xml
2019.06.02-23:02:32: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:02:32: Burn engine: start init.
2019.06.02-23:02:32: Burn engine: set log folder.
2019.06.02-23:02:32: DVD: init read settings.
2019.06.02-23:02:32: DVD: init write settings.
2019.06.02-23:02:32: Init BurnLog : file(C:/Users/j/Documents/DVDFab11/Log/burn_internal.log)
2019.06.02-23:02:32: BD: init read settings.
2019.06.02-23:02:32: BD: init write settings.
2019.06.02-23:02:32: bd set region A
2019.06.02-23:02:32: Burn engine: config engine type-3 begin.
2019.06.02-23:02:32: Burn engine: config engine type-3 end.
2019.06.02-23:02:32: Burn engine: writer count 2.
2019.06.02-23:02:32: Burn engine: 0-J:\ [HL-DT-ST BD-REBE14NU40].
2019.06.02-23:02:32: Burn engine: 1-D:\ [MATSHITA DVD+-RWSW830].
2019.06.02-23:02:32: Burn engine: end init.
2019.06.02-23:02:33: Init process: Init setting page successful.
2019.06.02-23:02:33: ShowStartupDialog: false
2019.06.02-23:02:33: QtLog Mode = false
2019.06.02-23:17:55: User Register: Start connect server...
2019.06.02-23:17:56: Get cinavia info,(0,1)
2019.06.02-23:17:56: Serial number is: ac-d1-b8-d8-bd-53
2019.06.02-23:17:56: Connect type is: 0
2019.06.02-23:17:58: Times of connecting server is: 0
2019.06.02-23:17:58: Serial number is: ac-d1-b8-d8-bd-53
2019.06.02-23:17:58: Connect type is: 4
2019.06.02-23:18:00: Times of connecting server is: 0
2019.06.02-23:18:00: FabAuthorize: authorize - success(status: v=true, a=true, 1, 1)
2019.06.02-23:18:00: Option check status-N
2019.06.02-23:18:00: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( UHD to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:0:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File to Blu-ray UHD:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-( DVD Cinavia Removal:1:0 )-( Blu-ray Cinavia Removal:1:1 )-( UHD Cinavia Removal:1:0 )-( DRM Removal:1:0 )-( iOS Recorder:1:0 )-( YouTube to MP3:1:0 )-( UHD Drive Tool:0:0 )-( Video Downloader:1:0 )-( Hi-Fi Audio Converter:1:0 )-( UHD Copy:1:0 )-( UHD Ripper:1:0 )-( Youtube Video Download:1:0 )-
2019.06.02-23:18:00: User Register: Connect Finish 1: 1,1,1
2019.06.02-23:18:00: Server check: update share memory to 0.
2019.06.02-23:18:01: Init process: Set account info to DriveX.
2019.06.02-23:18:01: Option check status-N
2019.06.02-23:18:13: Start show MainUI.
2019.06.02-23:18:13: dpi scale: x scale 1.000000
2019.06.02-23:18:13: dpi scale: y scale 1.000000
2019.06.02-23:18:13: dpi scale: real scale 1.000000
2019.06.02-23:18:13: dpi scale: system real scale 1.000000
2019.06.02-23:18:13: Init process: init main ui successful.
2019.06.02-23:18:13: UI manager: switch to Copy mode.
2019.06.02-23:18:13: View Page showed.
2019.06.02-23:18:13: Init process: show main ui successful.
2019.06.02-23:18:13: Cinavia Version : 1.345.2.102.1.28
2019.06.02-23:18:13: DriveX msg: Init driveX D with I/O mode: 0
2019.06.02-23:18:13: DriveX msg: Init driveX J with I/O mode: 0
2019.06.02-23:18:13: DriveX msg: Init driveX K with I/O mode: 0
2019.06.02-23:18:13: scene data: delete file C:/Users/j/AppData/Roaming/DVDFab11/SceneData/6b94b02e-910d-47de-84fe-ffd06f4024aa.SceneData.xml result=1
2019.06.02-23:18:13: scene data: delete dir C:/Users/j/AppData/Roaming/DVDFab11/SceneData/6b94b02e-910d-47de-84fe-ffd06f4024aa result=0
2019.06.02-23:18:13: before exec()
2019.06.02-23:18:13: AdvertisingInfo: id = 8 get ad info success
2019.06.02-23:18:14: MessageCenter: Update message successfully!
2019.06.02-23:18:14: opened i/o type 2
2019.06.02-23:18:14: opening drive D
2019.06.02-23:18:14: opened i/o
2019.06.02-23:18:14: currentProfile: 0
2019.06.02-23:18:14: Drive Version: D, D.03
2019.06.02-23:18:14: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:18:14: opened i/o type 2
2019.06.02-23:18:14: opening drive J
2019.06.02-23:18:14: opened i/o
2019.06.02-23:18:14: currentProfile: 0
2019.06.02-23:18:14: Drive Version: J, 1.00
2019.06.02-23:18:14: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:18:14: opened i/o type 2
2019.06.02-23:18:14: opening drive K
2019.06.02-23:18:14: opened i/o
2019.06.02-23:18:14: currentProfile: 0
2019.06.02-23:18:14: Drive Version: K, 1.1
2019.06.02-23:18:14: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:18:14: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:18:14: AdvertisingInfo: id = 9 get ad info success
2019.06.02-23:19:21: Exit process: processBeforeClose.
2019.06.02-23:19:21: Exit process: clear temp folder.
2019.06.02-23:19:21: Exit process: stop quality task.
2019.06.02-23:19:21: Exit process: stop thumbnail thread.
2019.06.02-23:19:21: Exit process: save config file.
2019.06.02-23:19:22: Exit process: create jump list.
2019.06.02-23:19:22: Exit process: save meta info to local file.
2019.06.02-23:19:22: Exit process: stop running.
2019.06.02-23:19:23: Exit process: preview pfn_deinit end
2019.06.02-23:19:23: Exit process: preview FreeLibrary end
2019.06.02-23:19:23: Exit process: finish MainUI.
2019.06.02-23:19:23: Exit process: finish FreePref.
2019.06.02-23:19:23: Exit process: finish AVEditWrap Release.
2019.06.02-23:19:50:
DVDFab 11.0.3.4 (2019/06/02 23:19:50) (X64)
2019.06.02-23:19:50: Init Public log: enabled.
2019.06.02-23:19:50: Init Private log: finish.
2019.06.02-23:19:50: App info: 2019-5-31
2019.06.02-23:19:50: App info: 11.0.3.4 11034 Official
2019.06.02-23:19:50: Init CrashReportSettings: disabled.
2019.06.02-23:19:50: Init DVDInfo_Log: enabled.
2019.06.02-23:19:50: app info: compiled time May 31 2019 13:58:48
2019.06.02-23:19:50: code page is 0
2019.06.02-23:19:50: app args: count 1,arg 0:C:\Program Files\DVDFab 11\DVDFab64.exe,
2019.06.02-23:19:50: Init Qt_Log: disabled.
2019.06.02-23:19:50: Profile Manager :: Begin Load Profile
2019.06.02-23:19:50: Qt Translator file load success
2019.06.02-23:19:50: App info: client type 44.
2019.06.02-23:19:50: MobilePlay load: preload successful.
2019.06.02-23:19:50: MobilePlay load: Load successful.
2019.06.02-23:19:50: Init process: Transfer settings successful.
2019.06.02-23:19:50: info: check logpath= C:/Users/j/Documents/DVDFab11/Log/
2019.06.02-23:19:50: info: _check_gpu is running ...
2019.06.02-23:19:51: info: check_gpu run successful
2019.06.02-23:19:51: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
2019.06.02-23:19:51: GPU check: GPUAccelerate-0X203F
2019.06.02-23:19:51: GPU check: GPUAccelerate setting-0X2038, 0X2038
2019.06.02-23:19:51: GPU check: CUDA cap-0X1
2019.06.02-23:19:51: GPU check: Support coreavc decode-0
2019.06.02-23:19:51: GPU check: Lighting shrink status-1, 1
2019.06.02-23:19:51: GPU check: Graphics info 1: NVIDIA GeForce GT 720 : 24.21.13.9793 : 3.5
2019.06.02-23:19:51: Init process: Load config successful.
2019.06.02-23:19:51: Server check: Set current server 0.
2019.06.02-23:19:51: MobilePlay load: preload successful.
2019.06.02-23:19:51: MobilePlay load: Load successful.
2019.06.02-23:19:51: Init process: Windows os type is 64bit System Windows 10 Build 17134.
2019.06.02-23:19:51: Init process: appUuidForLastRun=f36efef8-bba2-4a30-8813-2f4d758fd2b8, appUuidForThisRun=77785979-fbfa-494e-a240-0f2d6c50ee0b
2019.06.02-23:19:51: Init process: command line in is
2019.06.02-23:19:51: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:51: ShowStartupDialog: true
2019.06.02-23:19:51: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:51: Get security opcode failed!
2019.06.02-23:19:51: Profile Manager :: End Load Profile
2019.06.02-23:19:52: 462a1413dd54ad837723c6cdfc853850-31482e0b389089bcfbeb2323870439c6-09afaacdd26f33a26bec9e974206d3f6-0c7dfbd8ea75a76d5841ff05b00ca8f4-7c388bdabae4bbb6e734e89127dcaf91
2019.06.02-23:19:52: Option check status-L
2019.06.02-23:19:52: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( UHD to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:0:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File to Blu-ray UHD:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-( DVD Cinavia Removal:1:0 )-( Blu-ray Cinavia Removal:1:1 )-( UHD Cinavia Removal:1:0 )-( DRM Removal:1:0 )-( iOS Recorder:1:0 )-( YouTube to MP3:1:0 )-( UHD Drive Tool:0:0 )-( Video Downloader:1:0 )-( Hi-Fi Audio Converter:1:0 )-( UHD Copy:1:0 )-( UHD Ripper:1:0 )-( Youtube Video Download:1:0 )-
2019.06.02-23:19:52: App info: language type ENU.
2019.06.02-23:19:52: App info: Install path C:/Program Files/DVDFab 11/
2019.06.02-23:19:52: Start checking run condition!
2019.06.02-23:19:52: Start check: begin
2019.06.02-23:19:52: Init process: Set account info to DriveX.
2019.06.02-23:19:52: Export Blu-ray source information report: enabled
2019.06.02-23:19:52: Init process: Init GPU settings successful.
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: Get cinavia info,(2,0)
2019.06.02-23:19:52: SUCCEED: IServerService WebServer Init succeed.
2019.06.02-23:19:52: SUCCEED: IServerService MediaLibrary Init succeed.
2019.06.02-23:19:52: Serial number is: 64-00-6a-50-87-67:ac-d1-b8-d8-bd-53
2019.06.02-23:19:52: Connect type is: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: Connect test Failed.
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: Server check: Switch server to 1
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: Connect test Failed.
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:52: Times of connecting server is: 2
2019.06.02-23:19:52: Connect server failed, the return string is:
2019.06.02-23:19:52: FabAuthorize: CheckOption - fail
2019.06.02-23:19:52: Start check: end
2019.06.02-23:19:52: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:53: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:19:53: Plugin Info: 3 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/IOSRecorder.xml
2019.06.02-23:19:53: Plugin Info: 4 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/DRMRemoval.xml
2019.06.02-23:19:53: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:19:53: Plugin Info: 6 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/UHDDriveTool.xml
2019.06.02-23:19:53: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:19:54: Burn engine: start init.
2019.06.02-23:19:54: Burn engine: set log folder.
2019.06.02-23:19:54: DVD: init read settings.
2019.06.02-23:19:54: DVD: init write settings.
2019.06.02-23:19:54: Init BurnLog : file(C:/Users/j/Documents/DVDFab11/Log/burn_internal.log)
2019.06.02-23:19:54: BD: init read settings.
2019.06.02-23:19:54: BD: init write settings.
2019.06.02-23:19:54: bd set region A
2019.06.02-23:19:54: Burn engine: config engine type-3 begin.
2019.06.02-23:19:54: Burn engine: config engine type-3 end.
2019.06.02-23:19:54: Trials data sysc unsuccessful!
2019.06.02-23:19:54: sync Trails unsucceful!!!
2019.06.02-23:19:54: Burn engine: writer count 2.
2019.06.02-23:19:54: Burn engine: 0-J:\ [HL-DT-ST BD-REBE14NU40].
2019.06.02-23:19:54: Burn engine: 1-D:\ [MATSHITA DVD+-RWSW830].
2019.06.02-23:19:54: Burn engine: end init.
2019.06.02-23:19:56: Init process: Init setting page successful.
2019.06.02-23:19:56: ShowStartupDialog: false
2019.06.02-23:19:56: QtLog Mode = false
2019.06.02-23:19:56: Show ProductsInfo Dlg 2
2019.06.02-23:20:02: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:02: AdvertisingInfo: id = 8 get ad info fail
2019.06.02-23:20:02: Start show MainUI.
2019.06.02-23:20:02: dpi scale: x scale 1.000000
2019.06.02-23:20:02: dpi scale: y scale 1.000000
2019.06.02-23:20:02: dpi scale: real scale 1.000000
2019.06.02-23:20:02: dpi scale: system real scale 1.000000
2019.06.02-23:20:02: Init process: init main ui successful.
2019.06.02-23:20:02: UI manager: switch to Copy mode.
2019.06.02-23:20:02: View Page showed.
2019.06.02-23:20:02: Init process: show main ui successful.
2019.06.02-23:20:02: Cinavia Version : 1.345.2.102.1.28
2019.06.02-23:20:02: DriveX msg: Init driveX D with I/O mode: 0
2019.06.02-23:20:02: Downloader_info: Failed download file: config.xml, error code is: Couldn't resolve host name
2019.06.02-23:20:02: DriveX msg: Init driveX J with I/O mode: 0
2019.06.02-23:20:02: DriveX msg: Init driveX K with I/O mode: 0
2019.06.02-23:20:02: opened i/o type 2
2019.06.02-23:20:02: opening drive J
2019.06.02-23:20:02: opened i/o
2019.06.02-23:20:02: currentProfile: 16
2019.06.02-23:20:02: got media type 4
2019.06.02-23:20:02: got max lba 3772046
2019.06.02-23:20:02: scene data: delete file C:/Users/j/AppData/Roaming/DVDFab11/SceneData/5a0b60d8-b841-48ca-91ed-dd6ee9a113a2.SceneData.xml result=1
2019.06.02-23:20:02: scene data: delete dir C:/Users/j/AppData/Roaming/DVDFab11/SceneData/5a0b60d8-b841-48ca-91ed-dd6ee9a113a2 result=0
2019.06.02-23:20:02: before exec()
2019.06.02-23:20:02: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:02: MessageCenter: Update message failed!
2019.06.02-23:20:02: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:02: got disc type 10
2019.06.02-23:20:02: type DVD-VIDEO
2019.06.02-23:20:02: volume label THE_CROWN_SEASON_2_DISC_1
2019.06.02-23:20:02: Is EncryPtion 1
2019.06.02-23:20:02: DriveX msg: media open(false) success in driveX J.
2019.06.02-23:20:02: DriveX msg: add media success in driveX J.
2019.06.02-23:20:02: DriveX msg: send open media msg to thread for driveX J.
2019.06.02-23:20:03: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:03: AdvertisingInfo: id = 9 get ad info fail
2019.06.02-23:20:03: opened i/o type 2
2019.06.02-23:20:03: opening drive D
2019.06.02-23:20:03: opened i/o
2019.06.02-23:20:03: currentProfile: 0
2019.06.02-23:20:03: Drive Version: D, D.03
2019.06.02-23:20:03: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:20:03: Is EncryPtion 1
2019.06.02-23:20:03: Drive Version: J, 1.00
2019.06.02-23:20:03: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:20:03: opened i/o type 2
2019.06.02-23:20:03: opening drive K
2019.06.02-23:20:03: opened i/o
2019.06.02-23:20:03: currentProfile: 0
2019.06.02-23:20:03: Drive Version: K, 1.1
2019.06.02-23:20:03: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:20:03: Source manager: add source id 0.
2019.06.02-23:20:03: Source open status
VD Yes, 2231-10-11, No
2019.06.02-23:20:03: Source open status:BD Yes, 2231-10-11, No
2019.06.02-23:20:03: Source open status:UHD Yes, 2158-1-1, No
2019.06.02-23:20:03: opened i/o type 2
2019.06.02-23:20:03: opening drive J
2019.06.02-23:20:03: opened i/o
2019.06.02-23:20:03: currentProfile: 16
2019.06.02-23:20:03: got max lba 3772046
2019.06.02-23:20:03: got disc type 10
2019.06.02-23:20:03: Is EncryPtion 0
2019.06.02-23:20:03: internal path J:/VIDEO_TS/
2019.06.02-23:20:03: got copyright 1 f0
2019.06.02-23:20:03: key method 0
2019.06.02-23:20:04: got udf/iso
2019.06.02-23:20:04: dvd discid 2D35303030363737313439313837353130383800
2019.06.02-23:20:04: dvd enable cloud decryption
2019.06.02-23:20:04: server id 0
2019.06.02-23:20:04: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:05: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:06: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:20:06: server id 1
2019.06.02-23:20:27: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:20:49: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:21:12: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:21:12: server id 2
2019.06.02-23:21:33: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:21:55: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:22:17: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:22:17: server id 3
2019.06.02-23:22:17: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:18: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:19: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:24: server id 0
2019.06.02-23:22:24: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:25: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:26: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:22:26: server id 1
2019.06.02-23:22:47: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:23:09: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:23:31: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:23:31: server id 2
2019.06.02-23:23:53: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:24:15: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:24:21: error curl post: Couldn't connect to server, http status code: 0
2019.06.02-23:24:21: server id 3
2019.06.02-23:24:21: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:24:22: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:24:23: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:24:23: pathplayer Upload VTSFile error
2019.06.02-23:24:23: got discinfo
2019.06.02-23:24:23: user cancelled
2019.06.02-23:24:23: failed to open 1
2019.06.02-23:24:23: Source manager: open failed, delete source id 0.
2019.06.02-23:24:23: exception: invalid stoll argument, strKeyValue: .
2019.06.02-23:24:23: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:24:23: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-23:24:23: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:24:23: DriveX msg: remove media in driveX J.
2019.06.02-23:24:23: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:27:39: Exit process: processBeforeClose.
2019.06.02-23:27:39: Exit process: clear temp folder.
2019.06.02-23:27:39: Exit process: stop quality task.
2019.06.02-23:27:39: Exit process: stop thumbnail thread.
2019.06.02-23:27:39: Exit process: save config file.
2019.06.02-23:27:40: Exit process: create jump list.
2019.06.02-23:27:40: Exit process: save meta info to local file.
2019.06.02-23:27:40: Exit process: stop running.
2019.06.02-23:27:41: Exit process: preview pfn_deinit end
2019.06.02-23:27:41: Exit process: preview FreeLibrary end
2019.06.02-23:27:41: Exit process: finish MainUI.
2019.06.02-23:27:41: Exit process: finish FreePref.
2019.06.02-23:27:41: Exit process: finish AVEditWrap Release.
2019.06.02-23:34:25:
DVDFab 11.0.3.4 (2019/06/02 23:34:25) (X64)
2019.06.02-23:34:25: Init Public log: enabled.
2019.06.02-23:34:25: Init Private log: finish.
2019.06.02-23:34:25: App info: 2019-5-31
2019.06.02-23:34:25: App info: 11.0.3.4 11034 Official
2019.06.02-23:34:25: Init CrashReportSettings: disabled.
2019.06.02-23:34:25: Init DVDInfo_Log: enabled.
2019.06.02-23:34:25: app info: compiled time May 31 2019 13:58:48
2019.06.02-23:34:25: code page is 0
2019.06.02-23:34:25: app args: count 1,arg 0:C:\Program Files\DVDFab 11\DVDFab64.exe,
2019.06.02-23:34:25: Init Qt_Log: disabled.
2019.06.02-23:34:25: Profile Manager :: Begin Load Profile
2019.06.02-23:34:25: Qt Translator file load success
2019.06.02-23:34:25: App info: client type 44.
2019.06.02-23:34:25: MobilePlay load: preload successful.
2019.06.02-23:34:25: MobilePlay load: Load successful.
2019.06.02-23:34:25: Init process: Transfer settings successful.
2019.06.02-23:34:25: info: check logpath= C:/Users/j/Documents/DVDFab11/Log/
2019.06.02-23:34:25: info: _check_gpu is running ...
2019.06.02-23:34:25: info: check_gpu run successful
2019.06.02-23:34:25: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
2019.06.02-23:34:25: GPU check: GPUAccelerate-0X203F
2019.06.02-23:34:25: GPU check: GPUAccelerate setting-0X2038, 0X2038
2019.06.02-23:34:25: GPU check: CUDA cap-0X1
2019.06.02-23:34:25: GPU check: Support coreavc decode-0
2019.06.02-23:34:25: GPU check: Lighting shrink status-1, 1
2019.06.02-23:34:25: GPU check: Graphics info 1: NVIDIA GeForce GT 720 : 24.21.13.9793 : 3.5
2019.06.02-23:34:25: Init process: Load config successful.
2019.06.02-23:34:25: Server check: Set current server 0.
2019.06.02-23:34:25: MobilePlay load: preload successful.
2019.06.02-23:34:25: MobilePlay load: Load successful.
2019.06.02-23:34:25: Init process: Windows os type is 64bit System Windows 10 Build 17134.
2019.06.02-23:34:25: Init process: appUuidForLastRun=77785979-fbfa-494e-a240-0f2d6c50ee0b, appUuidForThisRun=af63afc0-b19d-4679-a0f2-d8efd7c2f4c5
2019.06.02-23:34:25: Init process: command line in is
2019.06.02-23:34:26: ShowStartupDialog: true
2019.06.02-23:34:26: Profile Manager :: End Load Profile
2019.06.02-23:34:26: eea44cea91dae2f2a0c025f329029274-31482e0b389089bcfbeb2323870439c6-09afaacdd26f33a26bec9e974206d3f6-0c7dfbd8ea75a76d5841ff05b00ca8f4-7c388bdabae4bbb6e734e89127dcaf91
2019.06.02-23:34:26: Option check status-L
2019.06.02-23:34:26: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( UHD to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:0:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File to Blu-ray UHD:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-( DVD Cinavia Removal:1:0 )-( Blu-ray Cinavia Removal:1:1 )-( UHD Cinavia Removal:1:0 )-( DRM Removal:1:0 )-( iOS Recorder:1:0 )-( YouTube to MP3:1:0 )-( UHD Drive Tool:0:0 )-( Video Downloader:1:0 )-( Hi-Fi Audio Converter:1:0 )-( UHD Copy:1:0 )-( UHD Ripper:1:0 )-( Youtube Video Download:1:0 )-
2019.06.02-23:34:26: App info: language type ENU.
2019.06.02-23:34:26: App info: Install path C:/Program Files/DVDFab 11/
2019.06.02-23:34:26: Start checking run condition!
2019.06.02-23:34:26: Start check: begin
2019.06.02-23:34:26: Init process: Set account info to DriveX.
2019.06.02-23:34:26: Export Blu-ray source information report: enabled
2019.06.02-23:34:26: Init process: Init GPU settings successful.
2019.06.02-23:34:26: SUCCEED: IServerService WebServer Init succeed.
2019.06.02-23:34:26: SUCCEED: IServerService MediaLibrary Init succeed.
2019.06.02-23:34:27: Get cinavia info,(0,1)
2019.06.02-23:34:27: Serial number is: ac-d1-b8-d8-bd-53
2019.06.02-23:34:27: Connect type is: 0
2019.06.02-23:34:29: Times of connecting server is: 0
2019.06.02-23:34:29: FabAuthorize: CheckOption - success
2019.06.02-23:34:29: Option check status-N
2019.06.02-23:34:29: Server check: update share memory to 0.
2019.06.02-23:34:29: Start check: end
2019.06.02-23:34:29: Plugin Info: 3 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/IOSRecorder.xml
2019.06.02-23:34:29: Plugin Info: 4 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/DRMRemoval.xml
2019.06.02-23:34:29: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:34:29: Plugin Info: 6 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/UHDDriveTool.xml
2019.06.02-23:34:29: Plugin Info: 5 exits flag = false plugin path = C:/Program Files/DVDFab 11/Plugins/YoutubeToMP3.xml
2019.06.02-23:34:29: Burn engine: start init.
2019.06.02-23:34:29: Burn engine: set log folder.
2019.06.02-23:34:29: DVD: init read settings.
2019.06.02-23:34:29: DVD: init write settings.
2019.06.02-23:34:29: Init BurnLog : file(C:/Users/j/Documents/DVDFab11/Log/burn_internal.log)
2019.06.02-23:34:29: BD: init read settings.
2019.06.02-23:34:29: BD: init write settings.
2019.06.02-23:34:29: bd set region A
2019.06.02-23:34:29: Burn engine: config engine type-3 begin.
2019.06.02-23:34:29: Burn engine: config engine type-3 end.
2019.06.02-23:34:29: Burn engine: writer count 2.
2019.06.02-23:34:29: Burn engine: 0-J:\ [HL-DT-ST BD-REBE14NU40].
2019.06.02-23:34:29: Burn engine: 1-D:\ [MATSHITA DVD+-RWSW830].
2019.06.02-23:34:29: Burn engine: end init.
2019.06.02-23:34:30: Init process: Init setting page successful.
2019.06.02-23:34:30: ShowStartupDialog: false
2019.06.02-23:34:30: QtLog Mode = false
2019.06.02-23:34:31: Start show MainUI.
2019.06.02-23:34:31: dpi scale: x scale 1.000000
2019.06.02-23:34:31: dpi scale: y scale 1.000000
2019.06.02-23:34:31: dpi scale: real scale 1.000000
2019.06.02-23:34:31: dpi scale: system real scale 1.000000
2019.06.02-23:34:31: Init process: init main ui successful.
2019.06.02-23:34:31: UI manager: switch to Copy mode.
2019.06.02-23:34:31: View Page showed.
2019.06.02-23:34:31: Init process: show main ui successful.
2019.06.02-23:34:31: Cinavia Version : 1.345.2.102.1.28
2019.06.02-23:34:31: DriveX msg: Init driveX D with I/O mode: 0
2019.06.02-23:34:31: DriveX msg: Init driveX J with I/O mode: 0
2019.06.02-23:34:31: DriveX msg: Init driveX K with I/O mode: 0
2019.06.02-23:34:31: scene data: delete file C:/Users/j/AppData/Roaming/DVDFab11/SceneData/f36efef8-bba2-4a30-8813-2f4d758fd2b8.SceneData.xml result=1
2019.06.02-23:34:31: scene data: delete dir C:/Users/j/AppData/Roaming/DVDFab11/SceneData/f36efef8-bba2-4a30-8813-2f4d758fd2b8 result=0
2019.06.02-23:34:31: before exec()
2019.06.02-23:34:31: AdvertisingInfo: id = 8 get ad info success
2019.06.02-23:34:31: MessageCenter: Update message successfully!
2019.06.02-23:34:32: opened i/o type 2
2019.06.02-23:34:32: opening drive D
2019.06.02-23:34:32: opened i/o
2019.06.02-23:34:32: currentProfile: 0
2019.06.02-23:34:32: Drive Version: D, D.03
2019.06.02-23:34:32: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:34:32: opened i/o type 2
2019.06.02-23:34:32: opening drive J
2019.06.02-23:34:32: opened i/o
2019.06.02-23:34:32: currentProfile: 0
2019.06.02-23:34:32: Drive Version: J, 1.00
2019.06.02-23:34:32: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:34:32: opened i/o type 2
2019.06.02-23:34:32: opening drive K
2019.06.02-23:34:32: opened i/o
2019.06.02-23:34:32: currentProfile: 0
2019.06.02-23:34:32: Drive Version: K, 1.1
2019.06.02-23:34:32: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:34:32: Source manager: open source flag:1,0,1,1,1
2019.06.02-23:34:32: AdvertisingInfo: id = 9 get ad info success
2019.06.02-23:34:38: Exit process: processBeforeClose.
2019.06.02-23:34:38: Exit process: clear temp folder.
2019.06.02-23:34:38: Exit process: stop quality task.
2019.06.02-23:34:38: Exit process: stop thumbnail thread.
2019.06.02-23:34:38: Exit process: save config file.
2019.06.02-23:34:39: Exit process: create jump list.
2019.06.02-23:34:39: Exit process: save meta info to local file.
2019.06.02-23:34:39: Exit process: stop running.
2019.06.02-23:34:40: Exit process: preview pfn_deinit end
2019.06.02-23:34:40: Exit process: preview FreeLibrary end
2019.06.02-23:34:40: Exit process: finish MainUI.
2019.06.02-23:34:40: Exit process: finish FreePref.
2019.06.02-23:34:40: Exit process: finish AVEditWrap Release.
Last edited by puppetj; 06-03-2019, 03:42 AM.Comment
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You don't happen to change the host file, right?2019.06.02-22:59:32: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-22:59:32: error curl post: Couldn't resolve host name, http status code: 0
2019.06.02-22:59:32: Connect test Failed.
Please check and make sure that your firewall or antivirus software doesn't block DVDFab from accessing internet and then try again.Comment
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im on a limited plan using a hotspot from my phone , i only connect to the internet when i need to. and it was working without a internet connection, even with the cloud decryption service enabled, and i turn on the internet when i used blurays with dvdfab. so thats not the issue.Originally posted by Mona View PostComment
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try the 32 bit version of dvdfab and see if you get theOriginally posted by puppetj View Post
same result for the stuck opening discs.Comment
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so ideas?????Comment
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Si i tried dvdfab 1076 and it works again, so there issues with dvdfab 11, ill just stick with dvdfab 10 until its fixedOriginally posted by Mona View PostComment
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