SF 6.1.4.1 (Win) - Pluto - Some Movies Not Capturing, multiple SRT files instead

[BradYonder]

I was pleased to see that a fix was made for Pluto in SF 6.1.4.0. I downloaded 9 titles to test that the "titles are downloading as MP4 despite MKV selected" issue had been resolved, and it was resolved on 4 of the 9 titles I captured. The other 5 were still downloading as MP4.

Before I had a chance to report this, SF 6.1.4.1 was released. But now those 5 titles aren't downloading at all. And, interestingly, 4 out of the 5 titles downloaded were instead downloaded as multiple SRT files. Example (using "MovieTitle" as the name of the movie):

MovieTitle0_eng.srt
MovieTitle1_eng.srt
MovieTItle2_eng.srt
MovieTitle3_eng.srt
MovieTitle4_eng.srt
MovieTitle5_eng.srt
MovieTitle6_eng.srt

Logfiles attached

[Mona]

Did you try to clean the download queue and then reload them to the queue to try it again?

[TomdeOldMan]

I would not be surprised if this was tied to the complete failure of the system to remux during processing, reported by me in the https://forum.dvdfab.cn/forum/softwa...latest-release discussion. There are times when I stop a download early and a srt file is left behind.

[BradYonder]

Did you try to clean the download queue and then reload them to the queue to try it again?

Not only did I do that, I also deleted the logfile so that it would contain only this particular problem (to help the developers).

And, an update to this: Using SF 6.1.4.3, the problem not only still exists, but it also occurred on two TV show episodes:

Green Acres S03E16
Green Acres S05E17

(I did not try to grab the entire series: one of the episodes was not on Roku, and the other one "is" on Roku but when SF attempts to grab it, I get an error message. Will report this in a separate thread)

[BradYonder]

I would not be surprised if this was tied to the complete failure of the system to remux during processing, reported by me in the https://forum.dvdfab.cn/forum/softwa...latest-release discussion. There are times when I stop a download early and a srt file is left behind.

Thank you!

[ronmaz]

The same thing happened to me when trying to download Hawaii Five-0 S05E16. I tried twice, deleting the log and temp files between the two attempts. All the segments download, it then says Processing for a short time, then says Muxing for a short time, then says Failed. 4 subtitle files appear in the download folder but that's all.

[Mona]

The report has been received, we will check.

[TomdeOldMan]

The report has been received, we will check.

I cannot download any Pluto shows! See the https://forum.dvdfab.cn/forum/softwa...latest-release report.