I purchased the entire DVD Downloader software yesterday, which advertises that it has the ability to currently record programs from Netflix, Disney+, and HBO Max. It does not work for me with HBO Max. I can not test whether it works with Netflix or Disney+ as I do not subscribe to those services. I am in the US, not using a VPN for the below attempted recordings and using a HP ultra laptop with an i7 processor and a 4K screen. The browsers I used to try to record HBO Max are Chrome, Edge and Brave. I have 300 mbps internet access speed using a TP-Link WiFi 6 router. DRM Downloader is version 3.0.0.5 (latest version).
I first attempted to record Wonder Woman 1984. It would not even attempt to record the movie. I would receive an error message stating "Can't play title. Make sure your browser is not in the private browser mode." I found this message to be strange, as Downloader does not appear to use a browser. In any event, I tried loading the Chrome, Edge and Brave browsers (all not in private/incognito mode), but still got this error.
I then attempted to record Season 1 Episode 1 of the Big Bang Theory. Regardless of whether I attempted to record the program using the normal speed or the 2X recording speed, the image on the screen (during the recording process) would be choppy, with constant buffering. But it appeared to record the program, or so I thought. The program played back smoothly, but it only recorded approximately 11 minutes of the 20+ minute show.
I then attempted to record episode 1 of The Flight attendant. This program is approximately 46 minutes long. It took approximately 3 hours to record the program, as it would constantly stop and buffer. When I attempted to play the file, I received an error message stating " Can't play. This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." Makes no difference if I use Windows media player of DVDFab Player 6, I get the same message.
I then attempted to record Boogie Nights. it took 6-1/2 hours to record (what appeared to be 1 hour 24 minutes of the 2 hour and 35 minute movie) when it suddenly said it had completed. However, when I attempted to play the file, I get the same error message I got with attempting to play The Flight Attendant.
I don't know what to do. I've tried different browsers. I've tried different players. I updated from 3.0.0.4 to 3.0.0.5 to no avail. I even connected the laptop directly to the router using an ethernet cable with a ethernet adapter to USB port on the laptop. Nothing allows me to make a playable recording from HBO Max.
I've been using a cloud based service to record programs, but its limited to a 720p resolution. I was hoping to use DRM Downloader to record HBO Max in 1080p resolution with 5.1. channel sound. Any suggestions to get this to work would be much appreciated. I note other people have posted that they also could not record Wonder Woman 1984, getting the same error message I got, and that other people also reported the choppiness/buffering of the image while it is being recorded. Thus, I do not think I am doing something wrong and that the problem lies with DRM Downloader, but I am willing to listen to that possibility. I still have 29 days to resolve this matter before requesting a refund of the purchase price. I prefer not having to do that, as I want the software to function for its intended purpose; namely, to record from HBO Max.
I first attempted to record Wonder Woman 1984. It would not even attempt to record the movie. I would receive an error message stating "Can't play title. Make sure your browser is not in the private browser mode." I found this message to be strange, as Downloader does not appear to use a browser. In any event, I tried loading the Chrome, Edge and Brave browsers (all not in private/incognito mode), but still got this error.
I then attempted to record Season 1 Episode 1 of the Big Bang Theory. Regardless of whether I attempted to record the program using the normal speed or the 2X recording speed, the image on the screen (during the recording process) would be choppy, with constant buffering. But it appeared to record the program, or so I thought. The program played back smoothly, but it only recorded approximately 11 minutes of the 20+ minute show.
I then attempted to record episode 1 of The Flight attendant. This program is approximately 46 minutes long. It took approximately 3 hours to record the program, as it would constantly stop and buffer. When I attempted to play the file, I received an error message stating " Can't play. This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." Makes no difference if I use Windows media player of DVDFab Player 6, I get the same message.
I then attempted to record Boogie Nights. it took 6-1/2 hours to record (what appeared to be 1 hour 24 minutes of the 2 hour and 35 minute movie) when it suddenly said it had completed. However, when I attempted to play the file, I get the same error message I got with attempting to play The Flight Attendant.
I don't know what to do. I've tried different browsers. I've tried different players. I updated from 3.0.0.4 to 3.0.0.5 to no avail. I even connected the laptop directly to the router using an ethernet cable with a ethernet adapter to USB port on the laptop. Nothing allows me to make a playable recording from HBO Max.
I've been using a cloud based service to record programs, but its limited to a 720p resolution. I was hoping to use DRM Downloader to record HBO Max in 1080p resolution with 5.1. channel sound. Any suggestions to get this to work would be much appreciated. I note other people have posted that they also could not record Wonder Woman 1984, getting the same error message I got, and that other people also reported the choppiness/buffering of the image while it is being recorded. Thus, I do not think I am doing something wrong and that the problem lies with DRM Downloader, but I am willing to listen to that possibility. I still have 29 days to resolve this matter before requesting a refund of the purchase price. I prefer not having to do that, as I want the software to function for its intended purpose; namely, to record from HBO Max.
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