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v3.0.0.6 actually - download from Amazon has no audio

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    v3.0.0.6 actually - download from Amazon has no audio

    Hi.

    Updated to 3.0.0.6 today. Was excited to see Amazon is now available. Did a test run downloading from Amazon and got good video - very fast! - but no audio. I tried 3 different players, I have done successful downloads from Youtube and Netflix.

    I looked in the temp folder and there is in fact an audio file. I'm not sure if it is corrupt is just not muxing properly. I tried to mux it manually just for kicks and got the same result. No audio.

    Click image for larger version

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    I'm also attaching the log folder. Let me know if I can provide any other information.

    Thanks

    -Vinny

    #2
    Vinny
    Sorry you had trouble with this. My Downloads from amz have worked well. I do not see the log you mentioned. Please attach the drmDownloader log from 3.0.0.6.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      Hi,

      Please try the new version and tell us the result, and please post the new log file if you still get the problem.

      DVDFab Forum - New! DVDFab Downloader 3.0.0.7 is released (January 14, 2021)

      Thanks!

      Wilson
      Please post your logs the default location is:
      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment


        #4
        Hi Wilson

        I grabbed 3.0.0.7 and downloaded the same file and it has audio and seems fine.

        Thanks for the quick response. I know this is brand new and you guys are working really hard on this. It's a great tool.

        Thanks

        --Vinny

        Comment


          #5
          Please try the v3.0.0.8 release and continue providing feedback and logs.
          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

          Comment

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