Just what the title says. I downloaded an Amazon Prime series which worked pretty well, except it was the wrong audio. It said "English" in the drop down menu, but I'm pretty sure it was Arabic.
Announcement
Collapse
No announcement yet.
Amazon download has wrong audio
Collapse
X
-
Originally posted by k2u View PostFor what? It would be much more helpful if the developers would simply try out the examples they receive. The frequent asking for logs occasionally seems to me more like a delaying strategy.
Try if the error is reproducible and if not, ask for a log, that should be the right way.Last edited by Electro007; 01-18-2021, 01:54 PM.
Comment
-
What an impressive argument.
I have been working with developers for many years and have also worked in development myself.
The most important thing is always to be able to reproduce an error. You won't achieve that with a log file, but only with your own attempt.
The log is, should that reassure you, error-free.
The downloader does not load audio in certain situations.
Probably when there is only one (which is not English?).
There is an example of this in my post.
The log then calls this: "amazon before remux, audio file count : 0, subtitle file count : 0".
Comment
-
Originally posted by k2u View PostWhat an impressive argument.
I have been working with developers for many years and have also worked in development myself.
The most important thing is always to be able to reproduce an error. You won't achieve that with a log file, but only with your own attempt.
The log is, should that reassure you, error-free.
The downloader does not load audio in certain situations.
Probably when there is only one (which is not English?).
There is an example of this in my post.
The log then calls this: "amazon before remux, audio file count : 0, subtitle file count : 0".
Comment
-
The developers will investigate your problem if you send the log, not otherwise. This should not be a terrible burden. Why are they needed? Because the log tells the developers what happened with the software in the environment of your internet connection and your pc; no way these conditions could be duplicated! Please do as Electro recommended and just attach the log. Further argumentative posts will be deleted.Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....
Comment
Comment