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    Netflix download issues - any series or movie

    Hi,

    I seem to be unable to download anything from netflix.

    I am able to watch / stream using your app, plus roku devices, playstation4 etc.. so access to my account is fine, but when I go to download - it does not download anything, just goes to "parsing data" and then failed. Thats for everything I try to download.

    Hope you can help, thanks

    Carl

    #2
    Please supply your log file for the developers.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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      #3
      I don't use downloader very often. But today I got an unpleasant surprise. The High Speed switch has been removed from the download queue display.

      When I first demoed and then purchased DVDFab Downloader, that feature was there. I expected it to stay there. Why was it removed?

      If this feature is no longer present, then I paid a lot of money for something useless!

      I want to/expect to download in real-time ONLY!
      Last edited by PDWhite; 06-04-2021, 08:58 PM. Reason: To correct the sentence structure and enhance my comments

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        #4
        I tried to download a movie from Netflix "Death of Me" several times today and it failed each time during "parsing". Attached is the log.
        Attached Files

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          #5
          Yup 4.0.0.0 broke Netflix entirely, when 3.2.0.5 was still working fine just today before installing.

          also I used the 32 bit download link specifically so I could keep my working 64 bit copy and it overwrote my 3.2.0.5 x64 version,, this is pure stupid

          luckily I still had a download of 3.2.0.2 which still works with Netflix

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            #6
            ..and now the older version is only randomly succeeding again :/

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              #7
              Originally posted by potenial_user View Post
              ..and now the older version is only randomly succeeding again :/
              This is strange behavior indeed.....I haven't upgraded to 4.0.0.0 yet and still on 3.2.0.5 but until today I wasn't able to get anything from Netflix to download without failing after 4 seconds into trying. Just downloaded 10 movies from Netflix and out of the 10 only 2 randomly errored out and won't download and they all downloaded at 1080 when it wasn't doing any of this this last week. (Tried Edge and Firefox and they both working the same) Not sure if anybody else is seeing this change with Netflix, haven't tried any of the other sites yet...

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                #8
                Figured out the problem!

                Turns out I updated both Chrome and Firefox, I previously tried to set my default browser to Firefox but did no actually change it in the Windows 10 settings panel. That's when it was working.

                I later realized the default hadn't changed properly and set it correctly to Firefox, when trying to troubleshoot.

                Just set the default browser back to Chrome (the latest version) and the previous version is MOSTLY working.

                Some shows like Shadow and Bone are flaky, but MOST things are downloading fine again. with the updated version of Chrome as the default browser and the older downloader, I'm not willing to try the newest downloader again since it overwrote my working version previously and old versions are not archived/available

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                  #9
                  I dont know if I have uploaded the right log file as theres quite a few but the drmdownloader seems to be the one reporting errors, thanks dvdfab
                  Attached Files

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                    #10
                    That is the correct log, thanks for the feedback.
                    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                    Comment


                      #11
                      Originally posted by Carlh View Post
                      I dont know if I have uploaded the right log file as theres quite a few but the drmdownloader seems to be the one reporting errors, thanks dvdfab
                      7328 2021:06:06-10:31:06 Info: **** Get download Processed fail. The error is : 306

                      Please kindly wait for about 1~2 weeks for the update. Thank you.

                      Comment


                        #12
                        Originally posted by Mona View Post

                        7328 2021:06:06-10:31:06 Info: **** Get download Processed fail. The error is : 306

                        Please kindly wait for about 1~2 weeks for the update. Thank you.
                        Thanks, no worries. If this helps - some series and movies, I can download. Its very odd, it does not even have to be new releases either.
                        army of the dead - downloads fine
                        star trek voyager - downloads fine

                        star trek deep space nine - fails
                        colombiana - fails

                        (just as example, maybe it will help)

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                          #13
                          This information might help to find the issue. I have noticed, that the download problems exists especially for videos with the resolution of 960x540. Videos with Full HD camn be downloaded without problems. drmDownloader.log

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                            #14
                            Just tried to step back to Version 3.2.0.2. (which i had saved on my HD), but the problem with Netflix remains the same. No DL possible, process failed. Tried to download several series and Spiderman Homecoming. No success. Waiting for an Update. Hope you can solve this. Greetings.
                            I was cured - all right

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                              #15
                              So it seems that Netflix has changed the DRM algorithm.

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