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6.1.1.3 Crackle fails during analyzing

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    6.1.1.3 Crackle fails during analyzing

    Downloading file Hardcastle and MCcormick s01e00 fails with screen message Failure accessing video information, please check your network connection or contact us for help
    Attached Files

    #2
    Sorry for that, it's known.

    Comment


      #3
      Originally posted by Mona View Post
      Sorry for that, it's known.
      Mona,

      1. Will Crackle be fixed?
      2. Why is it still for sell at website as a module to new users/existing users since it's been six months that it hasn't been working?

      It's been having issues since September of last year per thread below
      https://forum.dvdfab.cn/forum/softwa...le-not-working

      Mike

      US - CST, No VPN, Win10/64 Pro, Win11/64 Pro
      StreamFab Lifetime, DVDFab Lifetime,

      Comment


        #4
        Originally posted by Mona View Post
        Sorry for that, it's known.
        Yes!..... For the last seven months..... "it's known".....

        So let me ask directly.....

        Is Crackle currently being worked on?.....

        Let me ask that again to insure there is no misunderstanding..... Is Crackle currently being worked on?.....

        In other words..... Does StreamFab ever plan on fixing the Crackle download module?.....

        Let me also ask that again to insure there is no misunderstanding..... Does StreamFab ever plan on fixing the Crackle download module?.....​

        These are simple questions and as a paying subscriber to this service..... and taking into account that it has been seven months with no response except "We need more time"..... I feel justified in requiring an answer.

        ​"Just because you can..... doesn't mean you should!"

        "The only thing worse than the devil that you know..... is the devil that you don't!"

        Comment


          #5
          I would also like to have an answer to this. Any help would be appreciated.
          Programmer in Python, Java, JavaScript, Swift, PHP, SQL, C#, C++, Go, R

          Comment


            #6
            Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem.

            Comment


              #7
              Known issue on Crackle module not working at all since at least last September still not working in 6.1.1.7

              *****

              Mona replies:

              09-26-2022, 10:49 PM
              The developer will check your report.​

              10-08-2022, 04:39 AM
              The developer is trying to figure it out. Please allow some time, thanks.

              ​10-21-2022, 04:32 AM
              Originally posted by weavermovies
              Here's the log file..... For some reason it wouldn't attach to the above post.....
              I will have the developer check.

              4-2-2023 11:19 PM (in this thread)
              Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem.

              *****​

              Still being sold on DVDFab.cn/StreamFab.com and marketed.

              What's the status/timeframe on getting it working in your plan you mentioned on 4/2/23 in this thread?

              Thanks

              Mike

              US, CST
              Last edited by Mike_M; 04-13-2023, 03:49 PM.

              Comment


                #8
                4-2-2023 11:19 PM (in this thread)
                Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem. - Mona

                *******

                Update????

                What is the plan for Crackle and the timeframe to get it working.

                It's not worked since last September 2022.

                Mike

                US - CST, No VPN, Win10/11 64 Pro

                Comment


                  #9
                  Whats up with fixing Crackle? It's been a very long time. If you still sell the module it should be able to work.
                  Programmer in Python, Java, JavaScript, Swift, PHP, SQL, C#, C++, Go, R

                  Comment


                    #10
                    StreamFab 6.1.1.9 still failing on Crackle...

                    Status on "plan" Mona mentioned on 4/2/23?

                    Crackle not working since last Sept. 2022.

                    Mike

                    Comment


                      #11
                      Originally posted by Mike_M View Post
                      StreamFab 6.1.1.9 still failing on Crackle...

                      Status on "plan" Mona mentioned on 4/2/23?

                      Crackle not working since last Sept. 2022.

                      Mike
                      It still needs a bit longer to handle the Crackle issue.

                      Comment


                        #12
                        Originally posted by Mona View Post

                        It still needs a bit longer to handle the Crackle issue.
                        Thanks for the update.

                        Comment

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