6.1.1.3 Crackle fails during analyzing

[oldManInFL]

Downloading file Hardcastle and MCcormick s01e00 fails with screen message Failure accessing video information, please check your network connection or contact us for help

[Mona]

Sorry for that, it's known.

[Mike_M]

Sorry for that, it's known.

Mona,

1. Will Crackle be fixed?
2. Why is it still for sell at website as a module to new users/existing users since it's been six months that it hasn't been working?

It's been having issues since September of last year per thread below
https://forum.dvdfab.cn/forum/softwa...le-not-working

Mike

US - CST, No VPN, Win10/64 Pro, Win11/64 Pro
StreamFab Lifetime, DVDFab Lifetime,

[weavermovies]

Sorry for that, it's known.

Yes!..... For the last seven months..... "it's known".....

So let me ask directly.....

Is Crackle currently being worked on?.....

Let me ask that again to insure there is no misunderstanding..... Is Crackle currently being worked on?.....

In other words..... Does StreamFab ever plan on fixing the Crackle download module?.....

Let me also ask that again to insure there is no misunderstanding..... Does StreamFab ever plan on fixing the Crackle download module?.....

These are simple questions and as a paying subscriber to this service..... and taking into account that it has been seven months with no response except "We need more time"..... I feel justified in requiring an answer.

[Chameleon]

I would also like to have an answer to this. Any help would be appreciated.

[Mona]

Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem.

[Mike_M]

Known issue on Crackle module not working at all since at least last September still not working in 6.1.1.7

*****

Mona replies:

09-26-2022, 10:49 PM
The developer will check your report.

10-08-2022, 04:39 AM
The developer is trying to figure it out. Please allow some time, thanks.

10-21-2022, 04:32 AM
Originally posted by weavermovies
Here's the log file..... For some reason it wouldn't attach to the above post.....
I will have the developer check.

4-2-2023 11:19 PM (in this thread)
Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem.

*****

Still being sold on DVDFab.cn/StreamFab.com and marketed.

What's the status/timeframe on getting it working in your plan you mentioned on 4/2/23 in this thread?

Thanks

Mike

US, CST

[Mike_M]

4-2-2023 11:19 PM (in this thread)
Hi all, we are sorry for the issue with the Crackle. We can assure you that we have the plan to fix the Crackle downloading problem. - Mona

*******

Update????

What is the plan for Crackle and the timeframe to get it working.

It's not worked since last September 2022.

Mike

US - CST, No VPN, Win10/11 64 Pro

[Chameleon]

Whats up with fixing Crackle? It's been a very long time. If you still sell the module it should be able to work.

[Mike_M]

StreamFab 6.1.1.9 still failing on Crackle...

Status on "plan" Mona mentioned on 4/2/23?

Crackle not working since last Sept. 2022.

Mike

[Mona]

StreamFab 6.1.1.9 still failing on Crackle...

Status on "plan" Mona mentioned on 4/2/23?

Crackle not working since last Sept. 2022.

Mike

It still needs a bit longer to handle the Crackle issue.

[TomdeOldMan]

It still needs a bit longer to handle the Crackle issue.

Thanks for the update.