Have not seen anyone else report anything like this, so if anyone else is having this issue or knows what's going on, please let me know if there is a solution to this. Thanks.
Issue: Started 12/10/23
Windows OS, all patches applied.
Win64 Version 6.1.5.3 of Stream fab.
Was on 6.1.4.9, but upgraded to 6.1.5.3 on 12/7/23 13:50, no issues 12/7, 12/8, 12/9.
Cleared all caches and logs and temp files reinstalled 6.1.5.3 at 7:30am 12/11/23. Did not fix issue.
ISSUE: Streamfab ABnormally exits (closes the app, same behavior as clicking the x in the upper right corner of the app) at various times during its use. No other applications/programs on my PC have this issue.
Tested with Amazon:
When just browsing around on Amazon on the home page to various 'my stuff' items.
For Midsomer Murders:
During getting the series' seasons and episode data after clicking on the series.
During choosing the season and episode(s) after they are presented.
This last one is the one I ran and captured logs for:
But mostly happens during the Setting up Download Configuration pop up box in the Download page.
If it gets past this first pop up box, then it goes on to successfully analyze the episode and download it.
If not, it always shows the [Fatal] error (see below) in the log, before exiting.
Was using:
Will & Grace Season 2 (the original one, not the Will & Grace('17) one) for testing.
Does not happen on every episode:
runs successfully for 4 episodes, then exits.
runs successfully for 1 episode, then exits.
runs successfully for 12 episodes, then exits.
runs successfully for 1 episode, then exits.
runs successfully for 2 episode, then exits.
etc., etc.
Get these errors when it exits while on the Downloading page (extracted from attached logs, in case some users can't open the logs):
2023:12:11-04:48:07 0x000024e4 [Fatal]: Cannot mix incompatible Qt library (version 0x50c0c) with this library (version 0x50c04)
2023:12:11-04:54:54 0x00006c3c [Fatal]: Cannot mix incompatible Qt library (version 0x50c0c) with this library (version 0x50c04)
2023:12:11-05:03:40 0x000046a4 [Fatal]: Cannot mix incompatible Qt library (version 0x50c0c) with this library (version 0x50c04)
After 7:30am 12/11/23 re-install:
2023:12:11-07:46:41 0x00003d00 [Fatal]: Cannot mix incompatible Qt library (version 0x50c0c) with this library (version 0x50c04)
Logs containing the corresponding messages above are attached.
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