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    Paramount+ Paramount+ Not seeing Subtitles tracks

    Tried downloading Hawaii Five-0 and would not download Spanish subtitle tracks. Subtitles play in the browser.

    #2
    Originally posted by retsrok163 View Post
    Tried downloading Hawaii Five-0 and would not download Spanish subtitle tracks. Subtitles play in the browser.
    How to post issues in the StreamFab section

    Please post a log and also the output of MediaInfo for that file in the Text View

    Comment


      #3
      What's your problem? | ¿Cuál es tu problema?

      Subs offered, selected & downloaded

      Click image for larger version

Name:	p+_us_Hawaii_Five-0.jpg
Views:	135
Size:	110.3 KB
ID:	435515

      Comment


        #4
        Is this another case of old vs. new series with Paramount+?
        Retsrok163, please follow what Jack (@jpp72) asked of you. In the meantime, are you talking about the old Hawaii Five-O or the new? Are you getting Paramount+ directly from Paramount or by way of Amazon?

        Comment


          #5
          If not from 2010 - from 1968 (Classic)?

          Then there is no spanish sub in Browser (or manifest):​
          Click image for larger version  Name:	p+_us_Hawaii_Five-0_classic.jpg Views:	0 Size:	61.9 KB ID:	435524

          Comment


            #6
            Sorry the new Hawaii Five-0. It will show as it is downloading the subtitles. Episode 1 It did download the Spanish subtitles. Episode 2 did not. Some are downloading but some are not.

            Comment


              #7
              I can confirm that Hawaii Five-0 s01e02 not offer es subs:
              Click image for larger version

Name:	p+_us_Hawaii_Five-0_s01e02_subs_en.jpg
Views:	128
Size:	58.4 KB
ID:	435538Click image for larger version

Name:	p+_us_Hawaii_Five-0_s01e02_subs_es.jpg
Views:	128
Size:	37.4 KB
ID:	435539





















              although it is in manifest:

              Click image for larger version

Name:	p+_us_Hawaii_Five-0_s01e02.jpg
Views:	85
Size:	297.8 KB
ID:	435540

              Comment


                #8
                Retsrok163, still waiting on your StreamFab.log. Which kind of Spanish subtitles are you looking for? Spanish from Spain? Spanish from Latin America? The manifest is being even more specific on that one, listing as from Mexico. I think I saw Caribbean Spanish listed once somewhere.

                Comment


                  #9
                  ill send a log in a few. Some episodes download the Spanish subtitles some do not. Here is and example/ S01E02 Streamfab doesnt see subtitles for Spanish of Portuguese but in the browser the play.
                  Attached Files

                  Comment


                    #10
                    That's not what I asked you. I want to know if Latin Amer./Mexican Spanish is the type you want. Without a StreamFab.log, I can't tell if you live in Spain or Latin America. If you speak/read the Latin American form of Spanish, that can be corrected by the Developer to appear in StreamFab because it is in the manifest. But, Spanish Spanish, you are out of luck.

                    Comment


                      #11
                      Originally posted by retsrok163 View Post
                      ill send a log in a few. Some episodes download the Spanish subtitles some do not. Here is and example/ S01E02 Streamfab doesnt see subtitles for Spanish of Portuguese but in the browser the play.
                      have you tried doing a clean uninstall of streamfab
                      and reinstall with the latest version ??

                      Comment

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