Netflix Netflix Error M7701-1003

[Peaces]

When trying to download a title I receive the above Error. "Pardon The Interruption please visit chrome settings/content" yada yada

#1 I am using the StreamFab Application on a Windows computer.

I probably do not understand something very simple, but I could use your guidance.
When choosing Netflix, it allows me to log into my account.
I then choose a title and click on the play button.
Then the error shows up.

The Chrome link takes me to telling me how to check the settings in my Chrome browser to "Can play protected content". I go to my Chrome browser and the setting is accurate.

What I am not understanding is the connection between the StreamFab app and a Chrome browser. Is Chrome an internal app within StreamFab or is StreamFab pointing to a Chrome browser behind the scenes?

My question is how to fix the issue so I can get back to using Netflix.

Thanks in adfvance.

[Germania]

For me NF dl with SF 6195 works without problems

Looks like a Widevine problem - here

check %LocalAppData%\CEF\User Data\WidevineCdm



if this missing copy from %ProgramFiles%\DVDFab\StreamFab\CEF\WidevineCdm

Otherwise post your StreamFab.log

[Peaces]

Thanks for the quick reply.
I did have a previous version of SF. I updated to 6195.
Restarted SF and checked... it is 6195.

Tried NF again and got the same results.
I looked at the WidevineCdm and the folder i have is like yours... 4.10.2710.0
What's interesting is going to chrome://components and looking at the Widevine Content Decryption Module it shows to be up-to-date with 4.10.2830.0

In the Chrome Browser I have cleared all cache and saved data.

If I open my Chrome browser and log into NF and play the title, it works fine...

I will now reinstall Chrome. (The last of the Chrome steps)

[Peaces]

If you need more, let me know...

2024:08:22-11:26:08 0x00004308 [Info]: setCommonDLVisible bShow :0 controlType :1
2024:08:22-11:26:08 0x00004308 [Info]: m3u8Buffon setText :M3U8
2024:08:22-11:26:08 0x00004308 [Info]: [Netflix]" OnAddressChange - strUrl : "https://www.netflix.com/search?q=r
2024:08:22-11:26:08 0x00004308 [Info]: [update analyze status]: type = Netflix, status = 0, flag = 0
2024:08:22-11:26:08 0x00004308 [Info]: [Netflix]" checkUrlCanPlay failed, str : "https://www.netflix.com/search?q=r
2024:08:22-11:26:08 0x00004308 [Info]: setCommonDLVisible bShow :0 controlType :1
2024:08:22-11:26:08 0x00004308 [Info]: m3u8Buffon setText :M3U8
2024:08:22-11:26:08 0x00004308 [Info]: [Netflix]" OnAddressChange - strUrl : "https://www.netflix.com/search?q=re
2024:08:22-11:26:08 0x00004308 [Info]: [update analyze status]: type = Netflix, status = 0, flag = 0
2024:08:22-11:26:08 0x00004308 [Info]: [Netflix]" checkUrlCanPlay failed, str : "https://www.netflix.com/search?q=re
2024:08:22-11:26:09 0x00004308 [Info]: setCommonDLVisible bShow :0 controlType :1
2024:08:22-11:26:09 0x00004308 [Info]: m3u8Buffon setText :M3U8
2024:08:22-11:26:09 0x00004308 [Info]: [Netflix]" OnAddressChange - strUrl : "https://www.netflix.com/search?q=red
2024:08:22-11:26:09 0x00004308 [Info]: [update analyze status]: type = Netflix, status = 0, flag = 0
2024:08:22-11:26:09 0x00004308 [Info]: [Netflix]" checkUrlCanPlay failed, str : "https://www.netflix.com/search?q=red
2024:08:22-11:26:10 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:26:10 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:26:11 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:26:12 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:26:12 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:26:13 0x00004308 [Info]: setCommonDLVisible bShow :0 controlType :1
2024:08:22-11:26:13 0x00004308 [Info]: m3u8Buffon setText :M3U8
2024:08:22-11:26:13 0x00004308 [Info]: [Netflix]" OnAddressChange - strUrl : "https://www.netflix.com/watch/70139377?trackId=255824129&tctx=0%2C0%2Cc6d3325c-b807-4540-ab16-b53e88b422b4-581051%2Cc6d3325c-b807-4540-ab16-b53e88b422b4-581051%7C2%2Cunknown%2C%2C%2CtitlesResults%2C70139 377%2CVideo%3A70139377%2CminiDpPlayButton
2024:08:22-11:26:13 0x00004308 [Info]: [update analyze status]: type = Netflix, status = 0, flag = 1
2024:08:22-11:26:13 0x00004308 [Warning]: "[Netflix]" nfid emtpy
2024:08:22-11:26:13 0x000018cc [Info]: graphql strUrl : https://web.prod.cloud.netflix.com/graphql map size: 14
2024:08:22-11:27:50 0x00004308 [Info]: command: start connect server thread
2024:08:22-11:27:50 0x00002364 [Log]: error curl post: Couldn't resolve host name
2024:08:22-11:27:50 0x00002364 [Log]: error curl post: Couldn't resolve host name
2024:08:22-11:27:50 0x00002364 [Log]: error curl post: Couldn't resolve host name
2024:08:22-11:27:50 0x00002364 [Log]: error curl post: Couldn't resolve host name
2024:08:22-11:27:50 0x00002364 [Log]: Error: there is no available url
2024:08:22-11:27:50 0x00002364 [Critical]: command: request server command failed

[Germania]

> I will now reinstall Chrome

It shouldn't actually have anything to do with your regular Chrome browser outsite SF

SF used its own CEF (Chromium Embedded Framework)

Please rename your StreamFab.log (if SF closed) try it once
and if failed close SF and append your new created StreamFab.log

[october262]

Thanks for the quick reply.
I did have a previous version of SF. I updated to 6195.
Restarted SF and checked... it is 6195.

Tried NF again and got the same results.
I looked at the WidevineCdm and the folder i have is like yours... 4.10.2710.0
What's interesting is going to chrome://components and looking at the Widevine Content Decryption Module it shows to be up-to-date with 4.10.2830.0

In the Chrome Browser I have cleared all cache and saved data.

If I open my Chrome browser and log into NF and play the title, it works fine...

I will now reinstall Chrome. (The last of the Chrome steps)

did you update streamfab using the auto updater within streamfab or reinstall
using the offline installer ??

[Peaces]

The auto updater inside the app

[Peaces]

It shouldn't actually have anything to do with your regular Chrome browser outsite SF

SF used its own CEF (Chromium Embedded Framework)

Thank you... that was part of my initial question.
I could not understand why I needed to be checking settings with the regular browser.

[Peaces]

>

Please rename your StreamFab.log (if SF closed) try it once
and if failed close SF and append your new created StreamFab.log

I renamed the .log file and tried. It failed.
I appended the new log info to the original .log file.

What next?

Should I reinstall SF?

[Germania]

> I appended the new log info to the original .log file.

Sorry, small misunderstanding (I am not a native English speaker)
I meant append (attaching) to your post here in the forum
(see #2 "Otherwise post your StreamFab.log")

But since I now know that - contrary to all recommendations in the forum -
the online updater was used, it would be advisable to first
try removing and reinstalling using the offline installer.

[Peaces]

No problem in the interpretation... your english is perfect!

I will external update or totally reinstall clean.
I'll report back.

[Sebastian001]

No problem in the interpretation... your english is perfect!

I will external update or totally reinstall clean.
I'll report back.

https://forum.dvdfab.cn/forum/software-support-english/streamfab/447844-6-1-9-3#post447844

[Peaces]

I am on 6195... (clean Install)
So I need to go back to 6193?

[Germania]

I am on 6195... (clean Install)
So I need to go back to 6193?

Nope

For me NF dl with SF 6195 works without problems

[Sebastian001]

I am on 6195... (clean Install)
So I need to go back to 6193?

This should only be an instruction for a clean installation!