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    #46
    Hi,

    We are checking on the problem.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

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      #47
      I tried for over an hour to sign in but nothing worked. What I ended up doing was holding the shift key while clicking the Sign In button in SF. This opened a new window where I could sign in. I found what I wanted, copied the URL and back in the main SF window it asked if i wanted to use the URL, I set the settings and it downloaded. It was pretty quick too.
      When i refreshed the Youtube screen in the main SF window, I was logged in so I closed the 2nd window

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        #48
        Originally posted by Wilson.Wang View Post
        Hi,

        We are checking on the problem.

        Wilson
        Thanks so much for acknowledging the issue, if you can resolve it quickly then I will love you forever!

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          #49
          @maquinny​ - thank you, thank you, thank you. I had just about given up on this as a lost cause but the shift key to open a new window worked for me.

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