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    Disney+ Error code 10099

    I keep getting error code 10099 for every disney plus video I try to download. Any ideas of why and how to rectify this?

    #2
    I tried again and got error code 19999.

    Comment


      #3
      Error 10099 only seen once => here
      because Win10 was too old

      Originally posted by beeasy4sho View Post
      Any ideas of why and how to rectify this?
      Without title and setting I can't say anything ..
      .. if you want to know the reason attach your StreamFab.log​

      Comment


        #4
        It's any title I try. I tried to attach my streamfab.log but its too large of a file. I've been searching for a work around.


        Originally posted by Germania View Post
        Error 10099 only seen once => here
        because Win10 was too old



        Without title and setting I can't say anything ..
        .. if you want to know the reason attach your StreamFab.log​

        Comment


          #5
          Originally posted by Germania View Post
          Error 10099 only seen once => here
          because Win10 was too old



          Without title and setting I can't say anything ..
          .. if you want to know the reason attach your StreamFab.log​
          Also it only happens with Disney plus and Apple. Netflix, Hulu, Peacock, paramount all work fine.

          Comment


            #6
            Originally posted by beeasy4sho View Post
            I tried to attach my streamfab.log but its too large of a file
            Please close SF, rename StreamFab.log and try an affected title
            then try to attach the new StreamFab.log

            Don't know what size it is if you compress to zip, rar, 7z or whatever ..
            .. if the file is still too large, use a free filehoster to upload it​

            Comment


              #7
              Here is the log portion from the last vid I tried to download. 9-1-1 lonestar season 1 episode 1.
              Attached Files

              Comment


                #8
                Originally posted by beeasy4sho View Post
                Here is the log portion from the last vid I tried to download. 9-1-1 lonestar season 1 episode 1.
                This is only the end of the log - see above

                I see only:
                Code:
                [Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
                So your account have a problem or your connection to D+ (especially with VPN)

                Before you try again: Close SF and rename your cache - like here
                After this new login is required

                Comment


                  #9
                  Originally posted by Germania View Post

                  Please close SF, rename StreamFab.log and try an affected title
                  then try to attach the new StreamFab.log

                  Don't know what size it is if you compress to zip, rar, 7z or whatever ..
                  .. if the file is still too large, use a free filehoster to upload it​
                  here is the streamfab.log after doing the requested steps above
                  Attached Files

                  Comment


                    #10
                    Originally posted by Germania View Post

                    This is only the end of the log - see above

                    I see only:
                    Code:
                    [Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
                    So your account have a problem or your connection to D+ (especially with VPN)

                    Before you try again: Close SF and rename your cache - like here
                    After this new login is required
                    I did this to try and correct AppleTV logging me out when trying to download. This problem did not go away Click image for larger version

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                    Comment


                      #11
                      Code:
                      [Info]: "[WVDisney]" session_id empty, use uuid
                      [Critical]: "[WVDisney]" dataurl empty.
                      [Info]: [DownloadDisney]" "**** Get download data fail. The error is :107, retry
                      [Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
                      [Info]: manager replayFinished : "Connection closed"
                      Your connection was closed by D+, so SF can't download

                      Using VPN ? - If not try to change DNS Server

                      btw: "GetDiskFreeSpace result : 29" is very low​

                      Comment


                        #12
                        Current SF works fine for me (no VPN/proxy)





                        Comment


                          #13
                          Originally posted by Germania View Post
                          Code:
                          [Info]: "[WVDisney]" session_id empty, use uuid
                          [Critical]: "[WVDisney]" dataurl empty.
                          [Info]: [DownloadDisney]" "**** Get download data fail. The error is :107, retry
                          [Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
                          [Info]: manager replayFinished : "Connection closed"
                          Your connection was closed by D+, so SF can't download

                          Using VPN ? - If not try to change DNS Server

                          btw: "GetDiskFreeSpace result : 29" is very low​
                          I am not using a vpn. not sure how to change dns server.

                          Comment


                            #14
                            Originally posted by beeasy4sho View Post
                            not sure how to change dns server.
                            How to change DNS server settings using the Windows 11 Settings app

                            And/or try a VPN Server in other US region

                            Comment


                              #15
                              Originally posted by Germania View Post
                              I did the vpn region change and that worked for disney. thanks. I'm going to try apple in a bit.

                              Comment

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