Netflix Stuck in video parsing and nothing happens

[Robertus]

Hi,

are more than a week, that i'm fighting, with Netflix, because for the entire of the content, i'm always stuck in this step:
And nothing happens.
I must to try more and more times for the same content, and sometimes, I can catch video and audio menu, where I can choose the quality, audio etc.

Why?

How can I fix it?
Someone have also this issue?

I must to send a feedback by StreamFab?

Thanks in advance and for reading my frustrate

[Germania]

Someone have also this issue?

I personally do not




> How can I fix it?

Using VPN ? - If so, try a different vpn server


> Why?

Close SF, rename the StreamFab.log and rename your cache - like here
start SF, relogin at NF, try once and if analyze fails close SF
and attach your new StreamFab.log to your post

[Robertus]

I personally do not




> How can I fix it?

Using VPN ? - If so, try a different vpn server


> Why?

Close SF, rename the StreamFab.log and rename your cache - like here
start SF, relogin at NF, try once and if analyze fails close SF
and attach your new StreamFab.log to your post

I use a vpn, and I tried to change, but same story.

So I tried to:
1 Close SF
2 Rename the StreamFab.log
3 Rename your cache, not possible, windows11 told me that is in use, but streamfab is closed, i check also in task manager.
4 So I start again StreamFab, NF was not logged, strange, so I tried to login, but now recognize more ip, so impossible to login. I must to wait 24h maybe. Happens in the past, damn...

[Germania]

I use a vpn, and I tried to change, but same story.

Then either your VPN provider is unsuitable ..
.. or you have a problem with your NF account
(cannot be answered without a log)


> NF was not logged, strange, so I tried to login, but now recognize more ip, so impossible to login.

Login from your NF account country ?
If so, try a vpn server near your home location - like here

btw: Are you using Proxmos again?

[Robertus]

Then either your VPN provider is unsuitable ..
.. or you have a problem with your NF account
(cannot be answered without a log)


> NF was not logged, strange, so I tried to login, but now recognize more ip, so impossible to login.

Login from your NF account country ?
If so, try a vpn server near your home location - like here

btw: Are you using Proxmos again?

I use Surfshark and I use Italy, because my NF Account is Italian.
With Netflix I have a virtual machine with VMWare Workstation. Some months ago, works without any problems, now is very very slow and fail almost of the time.

I know that I must to provide logs, so I'm trying to catch them, and I'll post it, asap.

Thanks always for the support!

[Germania]

> I use Surfshark

My selection screenshot was created using SurfShark in Sweden.

[Germania]

I use Surfshark and I use Italy, because my NF Account is Italian.

Should be available in Italy without VPN ..
.. works the same for me

[Robertus]

Should be available in Italy without VPN ..
.. works the same for me

For now, are maybe 20mins that is stuck like this:

Can I close Streamfab and post .log file ? Or I must to wait ?
StreamFab.log



LOG: [ATTACH]n465032[/ATTACH]

[Germania]

You have no access to NF API - so SF can't get any infos

[Critical]: GetInitializationFileEx status :400, url: https://www.netflix.com/nq/website/memberapi/ ..
[Critical]: "[Netflix]" meta analyze failed. fetch meta response data empty.

HTTP 400 Bad Request client error response status code indicates
that the server would not process the request due to a problem on the client's side

So I think it has to do with your VM - has it ever worked with NF?


Holy Business = Święty interes

[Robertus]

You have no access to NF API - so SF can't get any infos

[Critical]: GetInitializationFileEx status :400, url: https://www.netflix.com/nq/website/memberapi/ ..
[Critical]: "[Netflix]" meta analyze failed. fetch meta response data empty.

HTTP 400 Bad Request client error response status code indicates
that the server would not process the request due to a problem on the client's side

So I think it has to do with your VM - has it ever worked with NF?


Holy Business = Święty interes

yes worked last week, now sometimes get info, sometimes don't

[Germania]

yes worked last week, now sometimes get info, sometimes don't

What's about rename cache and relogin?

I see no login error - but perhaps the cache is corrupt ..
And please try to start the title before analysis

[Robertus]

What's about rename cache and relogin?

I see no login error - but perhaps the cache is corrupt ..
And please try to start the title before analysis

Sorry about the language:

Anyway event and temp folder, are in Z:/D/TEMP STREAM ROB/_TEMP VM

Here there isn't any StreamFab files.


Here I have these files:




So here there is the cache.
But I have also here the cache:


And this is the cache, but as you can see, I can't rename cache folder, and SF is already closed, as you can see also from task manager.

I don't understand

[Germania]

And this is the cache, but as you can see, I can't rename cache folder, and SF is already closed, as you can see also from task manager.

I don't understand

The language is not the problem ..
.. but I can't see the drive letter in your pics

I've never said that your cache is in "Documenti\DVDFab\StreamFab"
this is only the SF default - but it is not normal that is blocked when SF is closed (some seconds)
- so I think your VM is blocking something and I don't know why there are two different temp\cache

If you can't rename the cache, create a new folder for Temp anywhere else
and change to this directory in SF Settings for Temp - relogin required

[Robertus]

The language is not the problem ..
.. but I can't see the drive letter in your pics

I've never said that your cache is in "Documenti\DVDFab\StreamFab"
this is only the SF default - but it is not normal that is blocked when SF is closed (some seconds)
- so I think your VM is blocking something and I don't know why there are two different temp\cache

If you can't rename the cache, create a new folder for Temp anywhere else
and change to this directory in SF Settings for Temp - relogin required

[ATTACH]n465047[/ATTACH]

Here there is the anew cache folder.
Same story.

Here the folder:

[Germania]

Then I don't know how I could help ..
(I don't use a VM and everything is fine)
.. maybe a temporary NF lock - so retry in 24 hours


btw: If we are the only ones in the thread ..
.. it doesn't make much sense to quote the entire previous post