Warning email from Amazon

[Wilson.Wang]

This is interesting. Thanks for the link.

I didn't see any mention of PlayReady in Wilson's message or the 6.2.4.7 update notes.
Is there a belief that StreamFab was using one of the hacked certificates, and that it's not anymore?

We've paid for the content we are viewing. I would hope Streamfab could stick with using the certificates that we are authorized to use (for watching in a web browser). But perhaps that puts a limit on resolution.

Widevine is used for Amazon in StreamFab.

We do not use any public shared certificates and also never used before, they are not secure and cannot provide the stable download services.


Wilson

[David_L312]

https://torrentfreak.com/playready-d...t-suspensions/ so this is the way hot they detect the downloads

This is interesting. Thanks for the link.

I didn't see any mention of PlayReady in Wilson's message or the 6.2.4.7 update notes.
Is there a belief that StreamFab was using one of the hacked certificates, and that it's not anymore?

We've paid for the content we are viewing. I would hope Streamfab could stick with using the certificates that we are authorized to use (for watching in a web browser). But perhaps that puts a limit on resolution.

[simchris]

Did a delete on my temp/cache custom folder; did full uninstall via Windows PRO apps; did new install as admin of the offline installer.
All working; and funnily enough Amazon threw up a "your browser needs to be updated" message which is first time seeing that from Amazon for video. Usually that has appeared for Musicfab in past, but then goes away next day after system shut down, reboot, wait time.

Just anecdotal notes for those following with antici......pation. Keeping eye on my mailbox and message folder on amazon.

Went back to download another movie, and the 'update browser' warning message now gone as expected. Hopefully will continue to be okay.

[0xFeedBeef]

I just install each version in its own folder, that way I can flip between versions if a version is "playing up"

[AllNight]

Just more an assurance that you have 6.2.4.7 installed with no traces of any previous version or any previous Widevine still present. I've done updates before where the CEF folder remained untouched, but when I did a complete re-install, the installed CEF folder had a newer version of Widevine. (Doesn't always happen.)

[Sebastian001]

It looks like the leak was a bunch of certificates published to GitHub:

"A few weeks ago, an account named ‘Widevineleak’ published a list of both SL2000 and SL3000 certificates on GitHub. The SL2000 variant is commonly referred to as software DRM while the higher SL3000 provides more advanced hardware-based security."

I'm guessing the these certificates are also used by Widevine... or perhaps StreamFab is using PlayReady now? The TorrentFreak article states: "Amazon Prime, which uses PlayReady DRM among other protections, takes action against accounts that use these leaked certificates."

In any case, if StreamFab is using any of these leaked certificates, then it might be responsible for the warning letters. If StreamFab can't use a certificate that hasn't been leaked, then that's going to be a problem until it's possible to get a new version of Widevine and/or PlayReady, which I understand can take months (as it did in the first 3-4 months of 2024 when downloading from Amazon Prime as well as other VIP services wasn't possible with StreamFab).

For now, I would suggest COMPLETELY UNINSTALLING StreamFab and doing a re-install of the latest version. Uninstalling through control panel doesn't remove everything. Follow these steps:

(Please note that I only use StreamFab... if you have other DVDFab software installed, carefully check your DVDFab folders and registry keys for other products, as you may only want to remove the StreamFab folders and keys. Personally, I would probably re-install the other DVDFab products as well, unless I had many of them installed and didn't want to spend the time.)

1) Control Panel -> Programs and Features -> Uninstall StreamFab including user settings. (Check and record if needed any custom settings you are using so you can set them back after the re-install.)

2) Check for and delete the following folders after the uninstall (replace "Admin" with your user name if it isn't Admin): C:\Program Files\DVDFab\, C:\Users\Admin\AppData\Roaming\DVDFab, C:\Users\Admin\AppData\Local\CEF, C:\Users\Admin\Documents\DVDFab\StreamFab, and any custom folders if you specified them for Logs, Output, and Temp.

3) Check for and delete the registry keys: HKEY_CURRENT_USER\SOFTWARE\DVDFab, HKEY_LOCAL_MACHINE\SOFTWARE\DVDFab, and HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\DVDFab.

4) Download the offline version and run the installer.

5) Re-enter any custom settings.

I uninstall each version cleanly and reinstall... However, I don't understand what that has to do with the topic!

[AllNight]

We have Widevine and no Playready? As far as I know, but I could be wrong!

It looks like the leak was a bunch of certificates published to GitHub:

"A few weeks ago, an account named ‘Widevineleak’ published a list of both SL2000 and SL3000 certificates on GitHub. The SL2000 variant is commonly referred to as software DRM while the higher SL3000 provides more advanced hardware-based security."

I'm guessing the these certificates are also used by Widevine... or perhaps StreamFab is using PlayReady now? The TorrentFreak article states: "Amazon Prime, which uses PlayReady DRM among other protections, takes action against accounts that use these leaked certificates."

In any case, if StreamFab is using any of these leaked certificates, then it might be responsible for the warning letters. If StreamFab can't use a certificate that hasn't been leaked, then that's going to be a problem until it's possible to get a new version of Widevine and/or PlayReady, which I understand can take months (as it did in the first 3-4 months of 2024 when downloading from Amazon Prime as well as other VIP services wasn't possible with StreamFab).

For now, I would suggest COMPLETELY UNINSTALLING StreamFab and doing a re-install of the latest version. Uninstalling through control panel doesn't remove everything. Follow these steps:

(Please note that I only use StreamFab... if you have other DVDFab software installed, carefully check your DVDFab folders and registry keys for other products, as you may only want to remove the StreamFab folders and keys. Personally, I would probably re-install the other DVDFab products as well, unless I had many of them installed and didn't want to spend the time.)

1) Control Panel -> Programs and Features -> Uninstall StreamFab including user settings. (Check and record if needed any custom settings you are using so you can set them back after the re-install.)

2) Check for and delete the following folders after the uninstall (replace "Admin" with your user name if it isn't Admin): C:\Program Files\DVDFab\, C:\Users\Admin\AppData\Roaming\DVDFab, C:\Users\Admin\AppData\Local\CEF, C:\Users\Admin\Documents\DVDFab\StreamFab, and any custom folders if you specified them for Logs, Output, and Temp.

3) Check for and delete the registry keys: HKEY_CURRENT_USER\SOFTWARE\DVDFab, HKEY_LOCAL_MACHINE\SOFTWARE\DVDFab, and HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\DVDFab.

4) Download the offline version and run the installer.

5) Re-enter any custom settings.

[Nexus-3]

october262 Wilson.Wang -> thanks for the reply.

I'm not in a country with a Walmart.
I guess I could look into the Amazon Gift thing, but it would be rather obvious when the account you have gifted to is suddenly busted. Seems like a one shot deal.



Anyone else notice the huge amount of crap being put on Prime lately? Nothing of real quality recently (IMO). Sure I'd probably miss Prime - particularly having access to newer content. At the end of the day, I think the risk will have to be taken. I have a extensive library of paid content, and I doubt I could watch it all in the time I have left. So...if I lost Prime...I probably wouldn't cry. I took the attitude is was bound to happen one day. Nothing is ever static! Nothing!

[0xFeedBeef]

https://torrentfreak.com/playready-d...t-suspensions/ so this is the way hot they detect the downloads

there's always a knob who spoils it for everyone... I never get those people- you have all the certs you can eat, literally shut up and go wild... but no... "must make fame for self!"

[Sebastian001]

We have Widevine and no Playready? As far as I know, but I could be wrong!

[Ragnarocek]

https://torrentfreak.com/playready-d...t-suspensions/ so this is the way hot they detect the downloads

[David_L312]

Hi all,

We did some improvements in the new version 6247, at least that the process is same as watching the video from Amazon website when analyzing and downloading videos from Amazon in StreamFab.

Wilson

Thanks for keeping us in the loop.
I understand that nothing is a guarantee.
If you learn more please let us know.

[David_L312]

You're asking for guarantees that simply cannot be given, c'mon, of all people you ought to know that

Agreed. The only way to verify a fix is with testing. And even if this is "fixed" today, doesn't mean that it'll be fixed tomorrow. If Amazon really wants to make trouble for us they certainly can (if nothing else just based on usage patterns). (I always go a little nuts at the end of the month when I see the list of what is being taken down - What? Remo Williams is getting pulled from Amazon in 3 days!!!!). All Amazon needs to do is watch our usage patterns.

My guess is I'll break down and create a disposable Amazon account. Maybe even order a few things here and there on it. Easy enough to create another G-Mail account.

I do appreciate Wilson taking a crack at this.

[Cats4U]

Off-topic. Start a new topic.

[simchris]

Still using both SF and Musicfab with Amazon, and zero issues. Using real verified account with all the upgrades for APrime.