getting error message.

[rayians]

Hi everyone,

I just purchased an LG 16WHNS60, a "recommended" and "official" UHD drive. However when I attempt to open DVDFab, I immediately get an error that says "DVDFab does not support your UHD drive, please check the supported drives here". I have no idea what the issue could be, I purposefully purchased this drive to avoid any issues. Does anyone have an idea what the problem could be?

[rayians]

Just to eliminate any confusion, I currently have version 10.1.0.0 64 bit. Thank you.

[signals]

Please check and post the firmware currently on your drive.

[rayians]

Scsi\cdrom&ven_hl-dt-st&prod_bd-re__wh16ns60\5&c583a5e&0&000000

[signals]

That doesn't look right. To find your drive's firmware, try any of the methods illustrated below.

Using Windows:

Right click on the drive in Windows (My) (This) Computer, and select Properties:

Using Software

[rayians]

My apologies, this should be correct:

SCSI\CdRomHL-DT-STBD-RE__WH16NS60_1.01

[FQs19]

I thought DVDFab could only use UHD "friendly" drives and not an official UHD drive like the LG 16WHNS60.

[october262]

My apologies, this should be correct:

SCSI\CdRomHL-DT-STBD-RE__WH16NS60_1.01

i think your drive needs firmware 1.00
see here - https://www.dvdfab.cn/4k-uhd-drives....ID=productpage

[rayians]

I would agree that firmware appears to be the problem. Unfortunately the drive came with 1.01 already on it. Any ideas on how to downgrade to 1.00?

[FQs19]

I would agree that firmware appears to be the problem. Unfortunately the drive came with 1.01 already on it. Any ideas on how to downgrade to 1.00?

Google search "downflash lG WH16NS60"
first hit after the ad.
ask in that forum.