UHD disc - "Secret Life of Pets" stuck at 12%

[thxtexed]

I have this drive and I've successfully downgraded the FW to BU10. Just testing it out now on a UHD disc - "Secret Life of Pets". Seems to taking a while. Been running for 3 hours 30 minutes and seems to be stuck at 12%. Will let it run and see what's what.

[thxtexed]

Got bored waiting for the rip, so used another bit of software to make a .mkv, and it seems to have worked. Will leave DVDFab to run with the disc overnight and see what's there when I get up in the morning.

I do like to have the film on my media player, but I really like a 1:1 copy so I can have the menus and additional features.

I'll report back once things settle down as this is a first for me!

[Mona]

Hi thxtexed , the problem you posted is different from the old topic, so I move it to a new one.

Just testing it out now on a UHD disc - "Secret Life of Pets". Seems to taking a while. Been running for 3 hours 30 minutes and seems to be stuck at 12%.

Log files that reflect the process are needed to help check the problem.
Please post dvdfab_internal.log file and fabcheck_internal.log file. You can refer to the image attached for info about locating DVDFab log folder.

[thxtexed]

Hi there,

Thanks for coming back to me. I had posted in the section that dealt with the Buffalo drive, just to say that I had managed to complete the downgrade of the firmware, something that several people were posting that they wanted to do that, so technically, in the right place, although, yes, I am having issues with the 1:1 copy taking forever so providing feedback on the drive.

As for the logs, which file is required?

[thxtexed]

Ah, tried to upload the correct log, but it's coming up with an error.

[thxtexed]

Trying the upload from URL.

[thxtexed]

Error on that too.

[thxtexed]

[thxtexed]

FYI. Ripping the film to MKV is fine.

[Mona]

Please confirm whether you have the same stuck problem with other movies or not.
If only for "Secret Life of Pets", please provide a buy url.

[thxtexed]

This is the only UHD BluRay I have at the moment. There is another one arriving tomorrow so I shall test it then.

What do you mean about "a buy URL"?

[thxtexed]

Here's a quick screen grab when it slows right down.

[thxtexed]

And a cleaned up log before I cancelled the job.

Again the drive is running at full speed, but the read mb/s has dropped right off.

[thxtexed]

My second UHD movie is not supported at this time so unable to test further.

[thxtexed]

Figured out what was going on with the slowness, you would have thought that when you're doing a 1:1 copy the software would select a disc size greater than the source. Now I know why it was going so slow.

I am getting things to work, but I'm getting sector errors. The disc is clean. The drive is brand new. Is there a way of slowing down the drive speed?