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[Mona]

I am afraid not, I will push the QA team to check it....

[Mona]

If you agree, we will remote access your Mac to check it for you. Please check PM for more details. Thanks....

[Mona]

Hi, which profile did you use? Please offer us more info regarding the process, file name and the dvdfab_internal log file, thanks....

[Mona]

Thanks jpp72.

@Havie88, the QA team tested this one, but they could not duplicate the problem "the subs all come through in about...

[Mona]

Please use the latest v6125 to try again. If still no change, please feedback with the latest log file, thanks....

[Mona]

I'm sorry, but developers have their own development and support plans for different sites. The site RTL PLAY will require some research/investigation...

[Mona]

It's known, sorry for that.
And it's been working on, new log files are not needed....

[Mona]

The developers will check the log file....

[Mona]

Please provide the link to the show, it is not in the log file, thanks....

[Mona]

Please kindly wait for the upcoming version and then try again, thanks....

[Mona]

I am afraid that there isn't a timeframe on fixing this site at the moment....

[Mona]

Here is a link to the previous v6123: https://dl.dvdfab.cn/download/49_612...b_x64_6123.exe

I have meanwhile passed the...

[Mona]

Could be a temporary network issue. Anyway, glad it works....

[Mona]

That reply was removed by corey75, so you could not check it.
...

[Mona]

OK, thanks for the replies....