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  #1  
Old 06-04-2017, 04:15 PM
zabolots zabolots is offline
 
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Default Crashes at startup

The last several versions of DVD Fab DVD Copy all crash on my main computer. I see the splash screen and then it goes away but the app never opens. If I open Task Manager, I can see the DVDFab.exe disappear after the splash screen goes away.

The release notes for one of the recent versions said that there was an issue like this that was supposed to be resolved but I still have this problem. I have completely uninstalled and reinstalled the app but it is the same.

Please help.
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  #2  
Old 06-04-2017, 05:05 PM
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3dman7 3dman7 is online now
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1st check the your security software is not blocking Fab many do.
Make sure your graphics card is updated and you run fab as administrator.Run Fabs latest version.
Post any log files or crash data if above don't solve it.
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  #3  
Old 06-17-2017, 08:03 PM
zabolots zabolots is offline
 
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Even with 10.0.4.2 I still have the same problem. Splash screen comes up, I see the FabUpdate.exe process appear then exit in my Task manager, then DVDFab exits.

I wiped out my Log folder and tried again. Here are the resulting files. Hopefully someone here will be able to help figure out how I can fix this.
Attached Files
File Type: log dvdfab_internal.log (4.2 KB, 14 views)
File Type: log server_log.log.log (552 Bytes, 5 views)
File Type: log fabcheck_internal.log (1.3 KB, 6 views)
File Type: log media_log.log.log (249 Bytes, 4 views)
File Type: log burn_vso.log (1.2 KB, 5 views)
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  #4  
Old 06-18-2017, 02:19 PM
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Please tell us if the DVDFab crash report pops up when this happens.
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  #5  
Old 06-26-2017, 04:17 PM
zabolots zabolots is offline
 
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Quote:
Originally Posted by signals View Post
Please tell us if the DVDFab crash report pops up when this happens.
No, there is no crash report. The executable just disappears from the Task Manager.
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  #6  
Old 06-26-2017, 05:00 PM
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Thanks for the info, are you still using v10.0.4.0 or have you tried the current v10.0.4.4? Any difference? Does the DVDFab process continue to show?
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