DVDFab Forum - DRM Removal not working

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  • #16
    Hi Mona. Thank-you for your reply. The two files are there. To make sure antivirus was disabled I uninstalled it; DRM removal still failed.

    Comment


    • #17
      Here are packed (because my logs are bigger than allowed here).
      And also screen of a one file (last one) which has instead of few minutes over 95 minutes...

      As I see - DVDFab not ending converted track and playing next one, but playing next one randomly
      and saving into still one single file... This is the biggest problem...
      Attached Files
      .:: Best Regards - Artur ::.

      Comment


      • #18
        Originally posted by savage01 View Post
        Hi Mona. Thank-you for your reply. The two files are there. To make sure antivirus was disabled I uninstalled it; DRM removal still failed.
        I have forwarded your feedback to our developers for checking.

        Regards,
        mona
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


        • #19
          Originally posted by Mona View Post

          I have forwarded your feedback to our developers for checking.

          Regards,
          mona
          Thank-you for your time and efforts with this!

          Comment


          • #20
            Originally posted by krupers View Post
            Here are packed (because my logs are bigger than allowed here).
            And also screen of a one file (last one) which has instead of few minutes over 95 minutes...

            As I see - DVDFab not ending converted track and playing next one, but playing next one randomly
            and saving into still one single file... This is the biggest problem...
            Hello krupers,

            We reproduce the problem, we will need some time to check it out. Thank you.

            Regards,
            mona
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

            Comment


            • #21
              Originally posted by Mona View Post

              Hello krupers,

              We reproduce the problem, we will need some time to check it out. Thank you.

              Regards,
              mona
              Of course - thank you so much for everything. I am waiting

              .:: Best Regards - Artur ::.

              Comment


              • #22
                Hello,

                Please upgrade to DVDFab 10.0.7.8 and use DRM Removal to try again.

                Regards,
                mona
                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                For Mac: Finder>Documents>DVDFab11>Log

                DVDFab Player 5:
                For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                For Mac: Finder>Documents>DVDFab Player 5>Log

                Guide for adding attachments in a post
                --Please use attachment button to attach your most recent log files.

                Comment


                • #23
                  Originally posted by Mona View Post
                  Hello,

                  Please upgrade to DVDFab 10.0.7.8 and use DRM Removal to try again.

                  Regards,
                  mona
                  Dear Mona,
                  I don't see x64 version of DVDFab at this moment to download
                  Should I wait for this version or install x86 version in 10.0.7.8?

                  Regards,
                  Artur.
                  .:: Best Regards - Artur ::.

                  Comment


                  • #24
                    Hi krupers, look in here: https://forum.dvdfab.cn/forum/softwa...ish/dvdfab-x64
                    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                    Supplying DMS Logs to Developers.............

                    Comment


                    • #25
                      Originally posted by krupers View Post

                      Dear Mona,
                      I don't see x64 version of DVDFab at this moment to download
                      Should I wait for this version or install x86 version in 10.0.7.8?

                      Regards,
                      Artur.
                      Hello,

                      Please give x86 version of DVDFab 10.0.7.8 version a try first. Please kindly update, thank you.

                      Regards,
                      mona
                      DVDFab log default location:
                      For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                      For Mac: Finder>Documents>DVDFab11>Log

                      DVDFab Player 5:
                      For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                      For Mac: Finder>Documents>DVDFab Player 5>Log

                      Guide for adding attachments in a post
                      --Please use attachment button to attach your most recent log files.

                      Comment


                      • #26
                        Originally posted by signals View Post
                        I already checked and I think I have to wait for 10.0.7.8 x64

                        Originally posted by Mona View Post

                        Hello,

                        Please give x86 version of DVDFab 10.0.7.8 version a try first. Please kindly update, thank you.

                        Regards,
                        mona
                        YASS! Newest x86 version od DRM Removal finally works with newest iTunes perfectly.
                        Thank you, thank you soooooooo much!!!!


                        Question 1: What was the problem it didn't worked earlier? O.o
                        Question 2: When you release x64 version it will also work or only x86 is required?

                        Greetings,
                        Artur.
                        .:: Best Regards - Artur ::.

                        Comment


                        • #27
                          Originally posted by Mona View Post
                          Hello,

                          Please upgrade to DVDFab 10.0.7.8 and use DRM Removal to try again.

                          Regards,
                          mona
                          Hello Mona. I tried this newer version but am still not having any success with the DRM removal loading the file from Windows. Should I also try the x64 version like Krupers did? Thank-you!

                          Comment


                          • #28
                            Originally posted by savage01 View Post

                            Hello Mona. I tried this newer version but am still not having any success with the DRM removal loading the file from Windows. Should I also try the x64 version like Krupers did? Thank-you!
                            Update--the current x64 version did not work either. :-(

                            Comment


                            • #29
                              Originally posted by krupers View Post
                              Question 1: What was the problem it didn't worked earlier? O.o
                              --When a song was stopped before it completed a playback and you loaded it as source for the conversion, which was when this problem happened. It shall not happen again.

                              Originally posted by krupers View Post
                              Question 2: When you release x64 version it will also work or only x86 is required?
                              --The fix will be included in new versions of x64 as well.

                              Regards,
                              mona
                              DVDFab log default location:
                              For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                              For Mac: Finder>Documents>DVDFab11>Log

                              DVDFab Player 5:
                              For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                              For Mac: Finder>Documents>DVDFab Player 5>Log

                              Guide for adding attachments in a post
                              --Please use attachment button to attach your most recent log files.

                              Comment


                              • #30
                                Originally posted by savage01 View Post

                                Update--the current x64 version did not work either. :-(
                                Hello,

                                Please do a complete uninstall of DVDFab, and then download the latest one from http://www.dvdfab.cn/download.htm to try again.

                                If still have problem, please post the latest drm and dvdfab_internal.log file, and post a screenshot about the problem.

                                Regards,
                                mona
                                DVDFab log default location:
                                For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                                For Mac: Finder>Documents>DVDFab11>Log

                                DVDFab Player 5:
                                For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                                For Mac: Finder>Documents>DVDFab Player 5>Log

                                Guide for adding attachments in a post
                                --Please use attachment button to attach your most recent log files.

                                Comment

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