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  • Broken with iTunes update

    Now that 12.7.3 is out, DRM removal is broken.... how long does it usually take to update DVDFab? (on 10.0.7.7)

  • #2
    It can vary depending on the developer workload and available time. What is the symptom? to speed thing sup, attach a DVDFab internal log session from when you tried to use DRM removal after the Apple update, instructions are linked in my sig, below. I have quit letting all my Apple products update automatically, just as a precaution.
    Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................NEW Guide: Using Images in Posts

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    • #3
      I have fab version 10079 and I tunes 1273 and have had no problems with either.

      Comment


      • #4
        I just purchased the OS X Version. It explicitly rejects processing on 12.7.3.
        Click image for larger version

Name:	error.jpg
Views:	1
Size:	19.1 KB
ID:	348500

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        • #5
          So, go to old version of Itunes and reinstall 12.7.2.58, when it is working, you can reinstall the new version of Itunes. Just call me the problem solver.
          Intel i7 5960X Extreme
          Asus X99 Sabertooth
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          Samsung 1TB 850 Pro, Samsung F3 1TB
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          Windows 10 64 bit Pro
          Corsair AX 1200iW PSU
          Asus Bluray Drive + 2 BenQ opticals
          Corsair Obsidian 800D Case


          IF YOU DO NOT UNDERSTAND WHAT YOU READ, PLEASE GO BACK AND READ WHAT YOU UNDERSTAND

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          • #6
            Originally posted by elfpltfn View Post
            I just purchased the OS X Version. It explicitly rejects processing on 12.7.3.
            Click image for larger version

Name:	error.jpg
Views:	1
Size:	19.1 KB
ID:	348500
            We will support higher macOS version in the future, it will take a while. Thank you for your patience in advance.

            Regards,
            mona
            Guide for adding attachments in a post

            User Manual for DVDFab v10 (pdf)

            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab10\Log
            For Mac: Finder> Documents> DVDFab10> Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

            Comment


            • #7
              No- you misunderstood-
              I know it won't run on OS 10.13 (high sierra- the latest OS version)
              The above screenshot is taken from a machine running 10.12 (Sierra- the supported version of OS X)

              The problem is that iTunes was updated from 12.7.2.58 to 12.7.3.46. Apparently the OS X version (but not the windows one) checks the iTunes version and refuses to run if it is not 12.7.2.58 or 12.7.1.14.

              So again if the OS X version will break every time iTunes updates, what is the usual turnaround time for a new version (as of today the lastest mac version is 10.0.7.7 whole windows is 10.0.7.9 per dreamin47

              Comment


              • #8
                Originally posted by elfpltfn View Post
                No- you misunderstood-
                I know it won't run on OS 10.13 (high sierra- the latest OS version)
                The above screenshot is taken from a machine running 10.12 (Sierra- the supported version of OS X)

                The problem is that iTunes was updated from 12.7.2.58 to 12.7.3.46. Apparently the OS X version (but not the windows one) checks the iTunes version and refuses to run if it is not 12.7.2.58 or 12.7.1.14.

                So again if the OS X version will break every time iTunes updates, what is the usual turnaround time for a new version (as of today the lastest mac version is 10.0.7.7 whole windows is 10.0.7.9 per dreamin47
                Oops, sorry.

                Please use old version of iTunes for now. We will need some time to support new version of iTunes.

                Regards,
                mona
                Guide for adding attachments in a post

                User Manual for DVDFab v10 (pdf)

                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                For Mac: Finder> Documents> DVDFab10> Log

                DVDFab Player 5:
                For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

                Comment


                • #9
                  So anyone got a download location for 12.7.2.58? Just downgraded only to discover Apple has replaced all 12.7.2 links to point to 12.7.60- which is again, not supported.

                  Comment


                  • #10
                    Originally posted by elfpltfn View Post
                    So anyone got a download location for 12.7.2.58? Just downgraded only to discover Apple has replaced all 12.7.2 links to point to 12.7.60- which is again, not supported.
                    https://support.apple.com/kb/DL1934?...S&locale=en_US
                    Intel i7 5960X Extreme
                    Asus X99 Sabertooth
                    32 gbs of Corsair Dual Channel Memory@2133mhz
                    Samsung 1TB 850 Pro, Samsung F3 1TB
                    Swiftech H20-320 Edge Kit Cooler
                    Windows 10 64 bit Pro
                    Corsair AX 1200iW PSU
                    Asus Bluray Drive + 2 BenQ opticals
                    Corsair Obsidian 800D Case


                    IF YOU DO NOT UNDERSTAND WHAT YOU READ, PLEASE GO BACK AND READ WHAT YOU UNDERSTAND

                    Comment


                    • #11
                      Thanks Chameleon- but the link is for 12.6.2.20- also rejected by dvdfab.

                      Comment


                      • #12
                        Thanks folks- I ended up just running the movies through windows using the 1 attempt per install (pretty annoying after paying for the program).

                        Comment


                        • #13
                          fixed with 10.0.8.2- Thanks!
                          For anyone counting it was about 4 weeks to update.
                          lesson learned, don't update iTunes until dvd fab pushes out an update.

                          Comment


                          • #14
                            Originally posted by elfpltfn View Post
                            fixed with 10.0.8.2- Thanks!
                            For anyone counting it was about 4 weeks to update.
                            lesson learned, don't update iTunes until dvd fab pushes out an update.
                            I'm glad it works for you (Apple users), but Windows version is still broken. I think we are on the 4 months now... and counting!

                            Comment


                            • #15
                              I think everyone should assume the Apple will aggressively respond to DRM removal (as it appears they have so far) so as I suggested in post # 2 of this thread, turn off automatic updates, no matter what the changelog says.
                              Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................NEW Guide: Using Images in Posts

                              Comment

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