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    Can't access movie server from DVD Fab

    I can update the movie server and have the latest software. I can't access it from my computer. I have it wired with a fixed IP address. I can ping it. But when I try to put it \\192.168.0.13 it says this page can't be displayed. In DVDFab I get a message when trying to select Movie Server "Failed to connect to Movie Server, check your network status or firewall....". I have tried turning off the firewall. When I go into Windows Explorer Network I can see the DVDFabMedia Server/

    #2
    Hi eddiec,
    Have you updated DVDFab to v10.0.4.9? If not, please try it and report the results here.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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      #3
      Yes, dvdfab up to date and so is movie server. Both have the latest updates.
      DVDFab 10.0.4.9
      DVDFab Movie Server 1.0.3
      SDK Ver 1.0.0.2

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        #4
        hi eddiec this is how I solved the problem it may work for you too
        my problem ended up being the windows 10 firewall stopping dvdfab10 from communicating with the movie server. to fix this problem you need to press "windows" key and "x" key at the same time, choose network connections, I'm having a different problem, allow other computers to connect to this computer, share files or folders, next, then let the troubleshooter run and if it comes back "problem with the wireless adaptor and access point fixed" you should be right to copy the iso to the movie server.

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          #5
          All firewalls turned off. Netowork and file sharing turned on. It sees the Movie Server but cannot talk to it.

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            #6
            The movie server sees the network, it updated itself twice now.

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              #7
              Hi,

              Have you try this:

              Turn on MS -- Wait until it loads to front page

              Then launch latest DVDFAB APP

              For me, if I have DVDFAB on, and then on the MS it won't read it -- It will say Not accessible --- Not sure why that happens!

              Good Luck
              Ish

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                #8
                I tried this no effect. DVDFab 10 shows the media server. But when I select it I get the message "Failed to connect to movie server..."

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                  #9
                  Originally posted by eddiec View Post
                  I tried this no effect. DVDFab 10 shows the media server. But when I select it I get the message "Failed to connect to movie server..."

                  make sure that you have the latest firmware update for the MS - https://forum.dvdfab.cn/forum/dvdfab...t-july-28-2017
                  Last edited by october262; 08-03-2017, 01:14 PM.

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                    #10
                    Hi,

                    Did you turn off the SAMBA share service on MS?

                    Make sure that SAMBA is started in Settings -> Advanced Setings -> SAMBA.

                    And please also post the DVDFab internal log file, thanks!

                    Wilson
                    Please post your logs the default location is:
                    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                    Please use attachment button and attach your most recent, Internal log and post right here.
                    If it's the burning issue, please also attach burn log.

                    Thanks!

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