Hi,
I am trying to login into the User Center without success. No matter I try to login with my e-mail or register or even retrieve the password, the verification code is failing. I am seeing 4 digits and I and sure the num-lock, caps-lock are not activated but I cannot verify. It always shows me this message:
Verification Failed
An error of your verification code occurs, please re-fill.
Back to User Center
Is there any problem with the code verification engine? The message says "Enter what you see"... I always see a 4-digit number and I had even typed them in a notepad before and then pasting into the field as a tentative.
Could you help, please?
Leo
I am trying to login into the User Center without success. No matter I try to login with my e-mail or register or even retrieve the password, the verification code is failing. I am seeing 4 digits and I and sure the num-lock, caps-lock are not activated but I cannot verify. It always shows me this message:
Verification Failed
An error of your verification code occurs, please re-fill.
Back to User Center
Is there any problem with the code verification engine? The message says "Enter what you see"... I always see a 4-digit number and I had even typed them in a notepad before and then pasting into the field as a tentative.
Could you help, please?
Leo
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