Another Unable to Use DVDFab HD Decryptor

[beartooth91]

Hi All,

I've been using DVDFab HD Decryptor for some time. I went to back up a movie this morning and got the "you need to buy or renew DVDFab DVD to DVD ..." error. I've been going through the forums and have seen several others with the same problem. I have yet to find a solution, in the forums, with the possible exception of purchasing DVD Fab.
In the event of a future, possible solution, here's the detailed info of what's going on:

1. I insert the DVD and start DVD Fab.
2. I get the popup titled "Welcome to DVDFab" with the various options listed and whether or not they're expired.
3. I select the bottom option "HD Decryptor" (its listed as enabled and never expire).
4. On the same screen, I click on "OK".
5. It initially reads the DVD, then giving the popup asking to specify the DVD's region code. I select the proper one and click on "OK".
6. It tries to open the DVD source for a few seconds, then displays the following pop-up error message: "To open the DVD disc, you need to buy or renew DVDFab "DVD to DVD", or you can wait for new version of DVDFab HD Decryptor." The only option given is to click on "OK" at which point it stops trying to open the source DVD.
Running it from the blue question mark, at the top, from "About" gives exactly the same results.
I'm using version 6.1.2.5 and Vista Home Premium x64.

So, is there a way to get HD Decryptor to rip the DVD to the hard drive ?

Thanks

[GregiBoy]

Honestly, i don't think you will get much help here as nearly all of us are registered paid users and we never see these prompts.

You will just have to wait for someone similar to you with short arms and long pockets to come along to assist you!!!

[Guest]

I would like to help you, but I do not understand how that works.

I have the paid for never to expire version.

[AGJ]

You are trying to do a movie that the free version has not been updated to handle copy protection on. With that said you need to read what is in the link below

[magnum62]

Honestly, i don't think you will get much help here as nearly all of us are registered paid users and we never see these prompts.

You will just have to wait for someone similar to you with short arms and long pockets to come along to assist you!!!

Like a T Rex in cargo pants.

[Sea Monster]

Like a T Rex in cargo pants.

No....Should try Sea Weed Juice + Lemon + Milk....Whew!!!

Buy DVDFAB and "all" you ripping worries will go away. If not you can post here in the forum and kind folks will definitely help you.

[beartooth91]

You are trying to do a movie that the free version has not been updated to handle copy protection on. With that said you need to read what is in the link below

I read all of that and that is not the problem. Because I tried running DVDFab with "Run as Administrator" and it worked, plus the 1st popup window, "Welcome to DVDFab" had all the options listed as if I'd never used the program before. That was the 1st time it had been run from the Admin account or with Admin privledges.
Bottom line here is, the trial version expiration is taking HD Decryptor with it. Someone......preferably with not so short arms and not so deep pockets...please prove me wrong.

[AGJ]

I read all of that and that is not the problem. Because I tried running DVDFab with "Run as Administrator" and it worked, plus the 1st popup window, "Welcome to DVDFab" had all the options listed as if I'd never used the program before. That was the 1st time it had been run from the Admin account or with Admin privledges.
Bottom line here is, the trial version expiration is taking HD Decryptor with it. Someone......preferably with not so short arms and not so deep pockets...please prove me wrong.

you did not say what movie it was new or old so it is the problem and as soon as the trial is over on my other computer I will prove everyone wrong that seem to think something is wrong with it

[tli]

... as soon as the trial is over on my other computer I will prove everyone wrong that seem to think something is wrong with it

AGJ, you've got a lot of patience. You might try to manually advance the date on the PC beyond the 30-day period, and that should cause the expiration process to kick in. Once expired, you could probably reset the date setting back to the actual date. I've never done this before so I'm just speculating now...

[AGJ]

AGJ, you've got a lot of patience. You might try to manually advance the date on the PC beyond the 30-day period, and that should cause the expiration process to kick in. Once expired, you could probably reset the date setting back to the actual date. I've never done this before so I'm just speculating now...

No I not have patience and in no rush to test the free version as I have the paid version on my main computer and it works great no problems for me

[signals]

The HD Decrypter features should continue to be available when the trial expires. Will be interested to see what the very patient AGJ finds.

[magnum62]

I read all of that and that is not the problem. Because I tried running DVDFab with "Run as Administrator" and it worked, plus the 1st popup window, "Welcome to DVDFab" had all the options listed as if I'd never used the program before. That was the 1st time it had been run from the Admin account or with Admin privledges.
Bottom line here is, the trial version expiration is taking HD Decryptor with it. Someone......preferably with not so short arms and not so deep pockets...please prove me wrong.

That's not the attitude to have if you need help.
The free version works, but not with the latest protection found on some new releases.
You will have to get the paid version for it to work with those titles.
If not you can wait with the others, who don't have the paid version.
For lets see about 60/90 days.

[ceadbanka]

He has already proven that the free version works.
By running it as another user.
So the protection is not the problem here, is it ?
Hence the trial version expiration is taking HD Decryptor with it just as he says.

[remote]

This is a serious problem.

I am having the exact same issue, and so are many others. I registered to specifically make this post to confirm that many of us out there are getting this issue.

So, let's go into some more detail about the problem:

-It does not matter what movie you try. Very old movies don't work either.
-If you uninstall the software completely AND clean the registry, you get exactly 1 rip of any movie after reinstalling. After that, you get the message again until you uninstall and reinstall.
-Trying to change to the trial again does not have any effect whatsoever
-This is a *new* issue with the policy change, it has never happened before

I do not have any problem with the new policy about waiting 30-60 days for free users. It makes perfect sense that paid users get the updates first. However, this is a separate issue. The "free" feature (the only one we get, ripping a DVD to the hard drive) no longer works correctly.

I hope this information helps the developers to address the problem. It appears to be an implementation problem (a bug) with the new version. Thanks for the software and I look forward to being able to use it again, and will purchase it if/when I need the additional features.

[magnum62]

I would say that there is safety precautions included in the software to prevent people from trying to use more than one trial period.
I like the software and therefore purchased it and am very happy with it.
I have zero problems backing up any dvd.
I would rather have the paid version and have no problems. Than to have to wait for 60-90 days for updates.
Because there will be backup problems during the waiting period for those using the free version.