Frustratingly SLOW startup - up to 1 1/2 mins

[signals]

This will vary a little from time to time dependiing on the server load and internet conditions.

[GregiBoy]

well, I don't know what we are bothering posting for as the original poster hasn't been back.

[ゲゲゲの鬼太郎]

I see the point of this thread as in trying to troubleshoot and improve the communication between the program and the server so as to improve start up speed.

Even if this means finding new means of communicating with the server so as to avoid problems and to speed up the validation process.

My start up times are generally 1½ minutes or longer and that includes the new release, v9060

I have an enhanced high speed DSL connection and I use a NetGear DGN1000 ADSL2+ (wireless disabled) and an ASUS RT-AC66U Router.
I also use OpenDNS

My connection is good enough where I can watch a lot of high definition videos online without any buffering or having to switch to a lower resolution.

Here is my tracert log from a few minutes ago

Tracing route to www.dvdfabstore.com [184.107.48.214]
over a maximum of 40 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 192.168.0.1
3 31 ms 30 ms 31 ms 10.14.20.1
4 31 ms 30 ms 29 ms G2-0-5-2107.SPFDMA-LCR-01.verizon-gni.net [130.81.194.168]
5 39 ms 38 ms 38 ms P11-1-0.SPFDMA-LCR-02.verizon-gni.net [130.81.151.255]
6 39 ms 37 ms 38 ms 130.81.22.50
7 39 ms 37 ms 38 ms 0.xe-1-1-1.BR2.NYC4.ALTER.NET [152.63.23.169]
8 49 ms 49 ms 47 ms 204.255.168.110
9 47 ms 48 ms 47 ms be2062.mpd21.jfk02.atlas.cogentco.com [154.54.7.13]
10 56 ms 55 ms 56 ms te0-1-0-2.ccr21.ymq02.atlas.cogentco.com [154.54.31.77]
11 197 ms 234 ms 229 ms te8-4.cl-core06.cogent.mtl.iweb.com [38.104.154.202]
12 116 ms 116 ms 116 ms te8-3.dr7.mtl.iweb.com [184.107.1.30]
13 116 ms 116 ms 116 ms 184.107.48.214

Trace complete.

[rfw2003]

I've been having the same issues as well, but with much longer opening times. My times on 4 different machines one of which is a freshly loaded Intel I5 3.6ghz all take well over 10 mins and most times over 15 mins to open. Each one of my computers including my laptop are at least 3.0ghz Intel quads ranging from the I5, 1 I7 and 2 AMD 8350 Octo's at 4.4ghz all with at least 8GB of ram and the 2 AMD's have 16GB and 32GB ram. Internet is DSL 4mb/1mb Here are my 2 logs.

Tracing route to www.dvdfabstore.com [184.107.48.214]
over a maximum of 40 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1 
  2    12 ms     9 ms    10 ms  69.46.48.129 
  3    11 ms    15 ms    13 ms  69.46.48.1 
  4    14 ms    14 ms    15 ms  65.116.14.225 
  5    22 ms    24 ms    24 ms  xe-9-0-3.edge2.Dallas3.Level3.net [4.59.36.73] 
  6    62 ms    59 ms    63 ms  vlan90.csw4.Dallas1.Level3.net [4.69.145.254] 
  7    63 ms    60 ms    64 ms  ae-91-91.ebr1.Dallas1.Level3.net [4.69.151.162] 
  8    63 ms    61 ms    70 ms  ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117] 
  9    62 ms    63 ms    59 ms  ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193] 
 10    63 ms    59 ms    59 ms  ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177] 
 11     *        *       60 ms  ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 
 12    63 ms    63 ms    59 ms  IWEB-GROUP.car2.Montreal2.Level3.net [4.59.178.58] 
 13     *        *        *     Request timed out.
 14    61 ms    64 ms    65 ms  te8-4.dr7.mtl.iweb.com [184.107.1.38] 
 15    74 ms    73 ms    70 ms  184.107.48.214 

Trace complete.

DVDFab 9.0.6.0 (2013/08/28  21:37:17)

 0m 00.09s: Start preload dll...
 0m 00.13s: Load dll successful.
 0m 00.13s: Start load fabplay dll...
 0m 00.17s: Load fabplay dll successful.
 0m 00.18s: Windows os type is: 13.
 0m 00.18s: Transfer settings successful.
 0m 01.11s: GPUAccelerate: 864317
 0m 01.11s: CUDA cap: 1
 0m 01.11s: Support coreavc decode: 0
 0m 01.11s: Graphics info: Intel(R) HD Graphics 4000 :  : 
 0m 01.12s: Load config successful.
 0m 01.17s: Parse string is: 2:8260762964
 0m 01.17s: Parse string is: 20:8260762964
 0m 01.17s: Parse string is: 11:8260762964
 0m 01.17s: Parse string is: 50:8260762964
 0m 01.17s: Parse string is: 80:8260762964
 0m 01.17s: Parse string is: 22:8260762964
 0m 01.17s: Parse string is: 21:8260762964
 0m 01.17s: Parse string is: 60:8260762964
 0m 01.17s: Parse string is: 70:8260762964
 0m 01.17s: Parse string is: 61:8260762964
 0m 01.17s: Parse string is: 62:8260762964
 0m 01.17s: Parse string is: OV:9060
 0m 01.17s: Parse string is: BV:9058
 0m 01.17s: Parse string is: S:a903b34a7631f85d6ba33a419a023b32
 0m 01.17s: Option check status: Local
 0m 01.17s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
 0m 01.17s: Start get sys number.
 0m 01.17s: Profile Manager :: End Load Profile 
 0m 01.17s: Serial number is: ***blanked out for security*******
 0m 01.17s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
 0m 01.17s: Version is: 9060
 0m 01.17s: Product is: 2
 0m 01.17s: Connect type is: 0
 0m 01.25s: Init GPU settings sucessful.
 0m 01.25s: CommmandLine: 
 0m 01.56s: Begin init preview play engine.
 0m 01.88s: Times of connecting error is: 0
 0m 01.88s: Parse string is: 2:8260762964
 0m 01.88s: Parse string is: 20:8260762964
 0m 01.88s: Parse string is: 11:8260762964
 0m 01.88s: Parse string is: 50:8260762964
 0m 01.88s: Parse string is: 80:8260762964
 0m 01.88s: Parse string is: 22:8260762964
 0m 01.88s: Parse string is: 21:8260762964
 0m 01.88s: Parse string is: 60:8260762964
 0m 01.88s: Parse string is: 70:8260762964
 0m 01.88s: Parse string is: 61:8260762964
 0m 01.88s: Parse string is: 62:8260762964
 0m 01.88s: Parse string is: OV:9060
 0m 01.88s: Parse string is: BV:9058
 0m 01.89s: Parse string is: S:b71ebe7c2a7fa9d6f27ec8dc868691f1
 0m 01.89s: Option check status: NewWork
 0m 01.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
 0m 01.99s: Init internal engine successful.
18m 09.39s: Init burn engine successful.
18m 09.74s: opening drive E
18m 09.75s: opened i/o
18m 09.75s: opening drive F
18m 09.75s: opened i/o

These were just run a few mins ago for posting here. As you can see this time took just over 18 mins to open.

R.F. Warren

[signals]

Our routes are very different. Try pinging it with 512 byte packets with the -t switch and let it run for 2-3 minutes, then ctrl-C to quit and check the packet loss and average turnaround time.

[rfw2003]

As requested,

Here is the overview results from the 3 min ping.

Ping statistics for 184.107.48.214:
    Packets: Sent = 196, Received = 196, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 65ms, Maximum = 284ms, Average = 72ms

if you want the whole file of it let me know and I'll post that as well.

R.F.

[signals]

No need, that is clean.. I had expected high packet loss, which is not evident, but indicates lots of retries. My startup time is about 12 seconds with only slightly faster (43 ms) turnaround.

They are checking on it. They report the startup time should be improved in v9.0.6.0 compared to previous versions.

[rfw2003]

It's got me confused as well, as this has only started to happen with the last 4 to 5 releases I would guesstimate. In the earlier v9 versions I had very quick startup times as well

R.F.

[signals]

I'll let you know when I hear something or one of the Beiing staff may post here.

[glenns]

Try defragging your hard drive then delete Fab then run (cc cleaner a free program on the web) to get rid of any junk files and then clean your registry with it.Then re download fab.This clears up a lot of strange problems and may help you.

[rfw2003]

I'll let you know when I hear something or one of the Beiing staff may post here.

Thanks a bunch.

Try defragging your hard drive then delete Fab then run (cc cleaner a free program on the web) to get rid of any junk files and then clean your registry with it.Then re download fab.This clears up a lot of strange problems and may help you.

I use an SSD drive so Defrag is not really needed, but I did it anyways already as well as your other suggestions before I even posted about this.

Also if you would note this also happens on a new build computer I just did with the Core I5 with all fresh install.

R.F.

[rfw2003]

Signals Did you ever get a response on this issue? None of the newer versions have had any improvement on my end with the start up times. I've gotten to where I just leave a copy running for each of my optical drives running in the background now unless there is a new release, so that I don't have to wait that very annoying and frustratingly long time for the start up of the program.

Once it loads up it works just fine and really quickly, it's just the start up times that are so slow.

R.F. Warren

[signals]

They made some updates to the servers and to the things it does at startup. I am seeing about 8-10 seconds now, which is not worrisome to me. What are you seeing now with v9.0.7.0?

[rfw2003]

They made some updates to the servers and to the things it does at startup. I am seeing about 8-10 seconds now, which is not worrisome to me. What are you seeing now with v9.0.7.0?

Just did a fresh Reboot of my computer and waited for it to go to idle, and launched DVDFab, Will edit this post with the end of the log for the time when it fully loads into the GUI.

I changed the color to yellow where it seems to be hanging up at.

DVDFab 9.0.7.0 (2013/10/12  00:05:47)

 0m 00.47s: Start preload dll...
 0m 00.50s: Load dll successful.
 0m 00.51s: Start load fabplay dll...
 0m 00.56s: Load fabplay dll successful.
 0m 00.56s: Transfer settings successful.
 0m 00.56s: fab_check_gpu is running ...
 0m 01.33s: Profile Manager :: End Load Profile 
 0m 01.54s: fab_check_gpu run successful 
 0m 01.54s: GPUAccelerate: 864317
 0m 01.54s: CUDA cap: 1
 0m 01.54s: Support coreavc decode: 0
 0m 01.54s: Graphics info: Intel(R) HD Graphics 4000 :  : 
 0m 01.54s: Load config successful.
 0m 01.54s: Windows os type is: 13.
 0m 01.67s: Option check status: Failed
 0m 01.67s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 0 bd2mobile 0 bd23d 0 bd2dvd 0 file2dvd 0 file2bluray 0 file2mobile 0
 0m 01.67s: Start get sys number.
 0m 01.67s: Serial number is: 0e-8b-fd-68-ab-74:0e-8b-fd-68-ab-73:0c-8b-fd-68-ab-73:08-00-27-00-6c-43
 0m 01.67s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
 0m 01.67s: Version is: 9070
 0m 01.67s: Product is: 2
 0m 01.67s: Connect type is: 0
 0m 02.37s: Times of connecting error is: 0
 0m 02.37s: Parse string is: 2:8260762964
 0m 02.37s: Parse string is: 20:8260762964
 0m 02.37s: Parse string is: 11:8260762964
 0m 02.37s: Parse string is: 50:8260762964
 0m 02.37s: Parse string is: 80:8260762964
 0m 02.37s: Parse string is: 21:8260762964
 0m 02.38s: Parse string is: 22:8260762964
 0m 02.38s: Parse string is: 60:8260762964
 0m 02.38s: Parse string is: 70:8260762964
 0m 02.38s: Parse string is: 61:8260762964
 0m 02.38s: Parse string is: 62:8260762964
 0m 02.38s: Parse string is: OV:9070
 0m 02.38s: Parse string is: BV:9069
 0m 02.38s: Parse string is: S:c30e19995a659c682c775da26b514f84
 0m 02.68s: Option check status: NewWork
 0m 02.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
 0m 02.68s: End check info.
 0m 02.68s: Init GPU settings sucessful.
 0m 02.68s: CommmandLine: 
 0m 03.04s: Begin init preview play engine.
[B][COLOR="yellow"] 0m 03.47s: Init internal engine successful.
27m 12.92s: Init burn engine successful.[/COLOR][/B]
27m 13.49s: Init driveX with I/O mode: 0
27m 13.49s: Init driveX with I/O mode: 0
27m 13.69s: opening drive E
27m 13.70s: opened i/o
27m 13.71s: opening drive F
27m 13.71s: opened i/o

:-(

R.F.

[rfw2003]

Well whatever was done in either the past week or so, or the new version 9.0.7.2 it seems to have worked. I finally have an opening time of less then 2 mins

R.F.