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    Other Freezing on new release

    noticed in last 3 of my back up copies that freezing/pixel issues are consistant in first part of chapter 2 on all 3 attempts. Is anyone else experiancing this on 9.1.1.5? This started after newest release installed...thanks

    #2
    Originally posted by ditda View Post
    noticed in last 3 of my back up copies that freezing/pixel issues are consistant in first part of chapter 2 on all 3 attempts. Is anyone else experiancing this on 9.1.1.5? This started after newest release installed...thanks
    Disable GPU and have a try. Are you burn to disc and play it on the player device?
    Please post your logs the default location is:
    For DVDFab8_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab\Log
    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
    For Mac: /User/User name/Documents/DVDFab/Log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.
    Last edited by Dora; 12-16-2013, 04:05 AM.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


      #3
      Also, please install v9.1.1.6 beta and try one of them again.
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment


        #4
        PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 19:04:49 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 19:04:49 Info Drive has IDE-ATAPI physical interface
        2013-12-10 19:04:49 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 19:04:49 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 19:04:49 Info Drive has IDE-ATAPI physical interface
        2013-12-10 19:04:49 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 19:04:48 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 19:04:48 Info Drive has IDE-ATAPI physical interface
        2013-12-10 19:04:48 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 19:04:48 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 19:04:48 Info Drive has IDE-ATAPI physical interface
        2013-12-10 19:04:48 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 19:03:43 Info Writable disc DVD-R inserted. Ready to write
        2013-12-10 19:03:29 Info Parsing disc ...
        2013-12-10 19:03:21 Info Disc ejected by user.
        2013-12-10 18:07:43 Info Writable disc DVD-R inserted. Ready to write
        2013-12-10 18:07:40 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 18:07:40 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:40 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 18:07:37 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 18:07:37 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:37 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 18:07:37 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 18:07:37 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:37 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 18:07:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 18:07:36 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:36 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 18:07:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 18:07:36 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:36 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 18:07:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 18:07:36 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:36 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 18:07:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 18:07:36 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:36 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 18:07:36 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 18:07:36 Info Drive has IDE-ATAPI physical interface
        2013-12-10 18:07:36 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 18:05:47 Info Current Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 18:05:47 Info Using Advanced SPTI interface
        2013-12-10 18:05:47 Info System default language : English (United States)
        2013-12-10 18:05:47 Info User default language : English (United States)
        2013-12-10 18:05:47 Info DLL Version : 4.0.21.489
        2013-12-10 18:05:47 Info DLL : C:\Program Files (x86)\DVDFab 9\vso_hwe.dll
        2013-12-10 18:05:47 Info Version : 9, 1, 1, 5
        2013-12-10 18:05:47 Info ExeName : C:\Program Files (x86)\DVDFab 9\DVDFab.exe
        2013-12-10 18:05:47 Info OS : Microsoft Windows 7 Professional (Build 7600)
        2013-12-10 18:05:47 ---- ******************** Log session start 10-Dec 18:05:47.126 PID 3576********************


        2013-12-10 17:45:15 ---- ******************** Log session stop 10-Dec 17:45:15.149 PID 2612********************
        2013-12-10 17:36:40 Info WRITE SUCCESS: Disc written
        2013-12-10 17:36:40 Info Finalization Time 00:00:15 - Total completion time 00:08:08
        2013-12-10 17:36:24 Info Write finished in 00:07:52 - Finalization start here. Avg. burn rate 7.54
        2013-12-10 17:29:23 Info Lead-in burning time (mS) 51837
        2013-12-10 17:28:31 Info Write started 2193680 sectors to write
        2013-12-10 17:28:31 Info Init success: DVD-R SAO
        2013-12-10 17:28:31 Info Writing speed requested x8.0, effective x8.0
        2013-12-10 17:28:31 Info Available write speed: 16x ,12x ,8x ,6x ,4x ,2x
        2013-12-10 17:28:31 Info Media ID: RITEKF1
        2013-12-10 17:28:31 Info Media type: DVD-R
        2013-12-10 17:28:31 Info DMA is not available on this bus type
        2013-12-10 17:28:31 Info Scanned files #9, folder #2 - total size 4491560960 b. (4.18 Gb.)
        2013-12-10 17:28:31 Info Inserted media type : DVD-R
        2013-12-10 17:28:31 Info Write started
        2013-12-10 17:28:29 Info Writable disc DVD-R inserted. Ready to write
        2013-12-10 17:28:17 Info Parsing disc ...
        2013-12-10 17:24:55 Info WRITE SUCCESS: Disc written
        2013-12-10 17:24:55 Info Finalization Time 00:00:15 - Total completion time 00:08:13
        2013-12-10 17:24:39 Info Write finished in 00:07:57 - Finalization start here. Avg. burn rate 7.46
        2013-12-10 17:17:39 Info Lead-in burning time (mS) 56911
        2013-12-10 17:16:42 Info Write started 2193680 sectors to write
        2013-12-10 17:16:42 Info Init success: DVD-R SAO
        2013-12-10 17:16:42 Info Writing speed requested x8.0, effective x8.0
        2013-12-10 17:16:41 Info Available write speed: 16x ,12x ,8x ,6x ,4x ,2x
        2013-12-10 17:16:41 Info Media ID: RITEKF1
        2013-12-10 17:16:41 Info Media type: DVD-R
        2013-12-10 17:16:41 Info DMA is not available on this bus type
        2013-12-10 17:16:41 Info Scanned files #9, folder #2 - total size 4491560960 b. (4.18 Gb.)
        2013-12-10 17:16:41 Info Inserted media type : DVD-R
        2013-12-10 17:16:41 Info Write started
        2013-12-10 17:07:18 Info Writable disc DVD-R inserted. Ready to write
        2013-12-10 17:07:04 Info Parsing disc ...
        2013-12-10 17:06:59 Info No disc in drive.
        2013-12-10 17:06:57 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 17:06:57 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:57 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 17:06:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
        2013-12-10 17:06:50 Info Drive has IDE-ATAPI physical interface
        2013-12-10 17:06:50 Info New Drive selected : 0:1:0 - LITE-ON DVDRW LH-20A1P KL05 [E] (Ide)
        2013-12-10 17:05:19 Info Current Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-10 17:05:19 Info Using Advanced SPTI interface
        2013-12-10 17:05:19 Info System default language : English (United States)
        2013-12-10 17:05:19 Info User default language : English (United States)
        2013-12-10 17:05:19 Info DLL Version : 4.0.21.489
        2013-12-10 17:05:19 Info DLL : C:\Program Files (x86)\DVDFab 9\vso_hwe.dll
        2013-12-10 17:05:19 Info Version : 9, 1, 1, 5
        2013-12-10 17:05:19 Info ExeName : C:\Program Files (x86)\DVDFab 9\DVDFab.exe
        2013-12-10 17:05:19 Info OS : Microsoft Windows 7 Professional (Build 7600)
        2013-12-10 17:05:19 ---- ******************** Log session start 10-Dec 17:05:19.228 PID 2612********************


        2013-12-07 14:40:07 ---- ******************** Log session stop 07-Dec 14:40:07.732 PID 3840********************
        2013-12-07 14:39:58 Info Current Drive selected : 0:0:0 - PLEXTOR DVDR PX-712A 1.05 [D] (Ide)
        2013-12-07 14:39:58 Info Using Advanced SPTI interface
        2013-12-07 14:39:58 Info System default language : English (United States)
        2013-12-07 14:39:58 Info User default language : English (United States)
        2013-12-07 14:39:58 Info DLL Version : 4.0.21.489
        2013-12-07 14:39:58 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
        2013-12-07 14:39:58 Info Version : 8, 2, 2, 7
        2013-12-07 14:39:58 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
        2013-12-07 14:39:58 Info OS : Microsoft Windows 7 Professional (Build 7600)
        2013-12-07 14:39:58 ---- ******************** Log session start 07-Dec 14:39:58.900 PID 3840********************


        i disabled gpu...tried again, still at chapter 2 distortion, and pixelation?? i can fast forward to chapter 3 and balance of dvd plays perfectly? I am not tech savy on computers, one reason why i like dvd fab is that it is plug/paly...would like to learn more about other items, yet must be shown, or taught on how to use other items... since i have downloaded newest version, been disappointed on why all of the sudden have issues at chapter 2...then everything perfect... gone thru multiple blank discs experimenting... so will wait till newer version comes out and try again...

        Comment


          #5
          Hi ditda
          A few things you could try is changing your burn engine from the VSO, to the DVD Fab , or even ImgBurn.
          If you try the ImgBurn burn engine you will need to follow the instructions in the link in my signature on setting it up with Fab.

          The disc's your using are really not that good for video archiving, sorry!!!
          Try picking up some Verbatim with the AZO dye in the label.

          You should also consider installing the latest Windows updates for your computer.
          CBR929
          Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


          Setting Up ImgBurn and DVDFab to work together

          Tips for Posting DVDFab Logs in the Forum

          Comment


            #6
            Ditd: Info Writing speed requested x8.0, effective x8.0a:

            You are burning these cheap blank disks way to fast.Please set burn speed for 4x or even 2x and try again.See screen shot on how to below.
            Last edited by glenns; 07-14-2014, 09:20 AM.

            Comment


              #7
              Originally posted by ditda View Post
              noticed in last 3 of my back up copies that freezing/pixel issues are consistant in first part of chapter 2 on all 3 attempts. Is anyone else experiancing this on 9.1.1.5? This started after newest release installed...thanks
              Hi ditda

              Were you use dvd copy or bd copy? How about copy to hard drive?
              It only happend on this dvd? What is the dvd name? Did you try any other disc?
              Please open Fab click the option top right > click open log folder and copy and past your internal log.
              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

              Comment


                #8
                One thing I noticed is the firmware for your burners are out of date.
                This could possibly have some impact on both reading and writing disks.

                Newest firmware version 1.09
                Your current firmware is 1.05

                Newest firmware version KL0P
                Your current firmware is KL05

                Comment


                  #9
                  Freezing Gone

                  Wanted to thank everyone who commented on my 2nd chapter freeze issue. I went to Verbatim disc...all perfect... Using poor quality disc seemed to be the problem...was given a stack of memorex disc's....now the copy is perfect as it should be.

                  Thanks again for all the feedback, you all are the best....

                  Ditda

                  Comment


                    #10
                    Glad to hear that your back in business burning.
                    Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                    Setting Up ImgBurn and DVDFab to work together

                    Tips for Posting DVDFab Logs in the Forum

                    Comment


                      #11
                      freeze

                      all ok

                      Comment


                        #12
                        thanks

                        Could a moderator delete my submitted burn log....thanks...and have a Merry Christmas....thanks again for everyones help....

                        Comment


                          #13
                          Hi ditda
                          May I ask why you would like it deleted???
                          It shows no information to anyone as to who you are.
                          CBR929
                          Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                          Setting Up ImgBurn and DVDFab to work together

                          Tips for Posting DVDFab Logs in the Forum

                          Comment

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