Windows 10 Master Topic Thread

[Panchdara]

Panchdara:

There were two dump files. I assumed them to be 1 dump per attempted run.

Okay Theo.. mine does run, but I get 5 crash dump files each at about 66mb.. this has happened since I started looking under Win 8/8.1 - but the program does work. Hopefully they are related and our wonderful support will figure it out.

Best

[Wilson.Wang]

Hi,

We can also reproduce the problem and checking now.

Thanks!

Wilson

[guyp2k]

+1 same issue here, splash screen and nothing.

[Theojt]

Panchdara:

There were two dump files. I assumed them to be 1 dump per attempted run.

[Theojt]

Signals:
Yes, I neglected to mention that. I just uninstalled 9202 and reinstalled 9243beta with Run As Administrator to be sure. I did see the splash screen this time and I have two error logs now (fabcheck internal.log and dvdfab internal.log)

fabcheck log indicates an error reading the Intel api (if I understand this correctly):
21:28:00:743 info: intel_common::get_best_hardware_apiversion: Intel Media SDK. MFXInit Fail -3
21:28:00:744 info: fab_check::check_intelcodec: modeType = 0 , b_isQuickSyncVideoIntelCpu = 1, Minor = 0, PlatForm = 5
21:28:00:746 info: main: end

dvdfab log indicates and option check failure (I think just cascading the api check failure above):
0m 00.71s: GPU check: GPUAccelerate-0X103F
0m 00.71s: GPU check: GPUAccelerate setting-0X38, 0X38
0m 00.71s: GPU check: CUDA cap-0X1
0m 00.71s: GPU check: Support coreavc decode-0
0m 00.72s: GPU check: Lighting shrink status-0, 0
0m 00.72s: GPU check: Graphics info 1: Intel(R) HD Graphics 4600 : 20.19.15.4380 : 0,5
0m 00.72s: GPU check: Graphics info 2: NVIDIA GeForce GTX 560 : 10.18.13.5891 : 2.1
0m 00.72s: Init process: Load config successful.
0m 00.72s: Init process: Windows os type is 64bit System Windows 8.
0m 00.72s: Init process: command line in is
0m 00.78s: Reg check: Option check status-Failed
0m 00.78s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:0:0 )-
0m 00.78s: App info: language type ENU.
0m 00.78s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.85s: Profile Manager :: End Load Profile

[Panchdara]

DVDFab9242

Was worked under prior version of Windows 10 64 bit but now I just hear the HDD get active for a second and then - nothing. No log file is created. There is a crash dump file created at user\appdata\local\crashdumps

Have also tried DVDFab8243beta with same result and DVDFab9202 with same result.

Just 1 dump file?

[signals]

Are you running the installer using the As Administrator option?

[Theojt]

DVDFab9242

Was worked under prior version of Windows 10 64 bit but now I just hear the HDD get active for a second and then - nothing. No log file is created. There is a crash dump file created at user\appdata\local\crashdumps

Have also tried DVDFab8243beta with same result and DVDFab9202 with same result.