Other DVDFab suite crashes every time on startup

[HuskyPeter]

Hi

Since 2.4 i cant run dvdfab anymore. Everytime i start it, it crashes, no error mess, nothing it just crashes. Im sitting on win 10 pro x64

RIGG:
Asus Rampage V Extreme
Core i7 5960X
2x GTX 1080 SLI
SSD

please help.

[october262]

Try checking your Antivirus / Spyware software and your firewall
To make sure that none are blocking dvdfab from starting properly.
Also make sure that you are running dvdfab " as administrator "
And please post the dvdfab internal log files.

[HuskyPeter]

iver tried it all. reinstalling like 5 times, run as admin, close AV+FW, compability mode win7, 8, nothin works. Is there no helpdesk or helpchatt? ive paid 300 bucks for a lifetime license, and i cant even use it. where do u find that log file?

[october262]

Look under c: my documents folder- dvdfab10
does dvdfab show up when you start task manager. try checking for a driver update for your computer's graphics card.
Restart your computer in safe mode and see if dvdfab will Run.

[HuskyPeter]

its the same thing. ive uninstalled it with uninstall tool that cleans all residual files. reinstalling. booting in safe mode. same thing happens, i see the spalsh screen with the version number and the logo, but then windows say unexpected error and it closes.

i have the latest GPU driver, latest codecs and windows up to date.

[october262]

When you start dvdfab, does it show up in task manager ??

[HuskyPeter]

no :/

[HuskyPeter]

ive tried everything twice.. it does not work. what do i do?

[signals]

Well big boy, you need to attach the DVDFab suite of logs, all of them including the install log. Put them in a zip or rar if the forum says they are too large to attach.

[HuskyPeter]

HEY, im not fat, only a bit husky ok ill fix and upload as soon as i have tried one last thing

[HuskyPeter]

i got help from staff. thnx anyways.

[october262]

What turned out to be the issue ??

[HuskyPeter]

some setting in a config file that apparently said to the installer that i dont want the internal video viewern. so startup crashed when no extern viewer was available, im not to sure, i installed a program and then they had full controll over my pc. i sat back and watched the mouse cursor do whatever. But in the end it was a 0 that should have been a 1.