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    Purchase Problem DVDFab All-in-One Upgrade

    When I Went to Upgrade My All-In-One package. It listed DVD Cinavia Removal and Blu-ray Cinavia Removal as needing to be upgraded. But I'm licensed for Cinavia HD removal tool. I'm pretty sure, but I have to ask I don't need to pay for the upgrade for them right?

    #2
    The Cinavia HD Removal license is no longer being sold as it has been replaced by DVD Cinavia Removal and Blu-ray Cinavia Removal licenses. Contact support and ask them to remove the Cinavia HD Removal license and replace it with the DVD & Blu-ray Cinavia Removal licenses. They are the same thing but unfortunately the Cinavia HD Removal license is no longer recognized for upgrades such as this. I had a similar problem a few months ago and that is what DVDFab support did to fix it.

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      #3
      Darkore,
      Use the link to contact the Service Team, they can fix this for you easily. You do not need to pay again for anything you already have. https://www.dvdfab.cn/contact.htm
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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        #4
        I got the same problem. I writ immediately on your link signals.

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