Performance LoadLibrary Error Help Needed

[Samilicious]

I am using DVD Fab x64 10.0.6.8. I am receiving the following error code prohibiting the program to open: "LoadLibrary failed with error 87: The parameter is incorrect." I upgraded and this error is now occurring. I tried deleting the program and installing the previous build with no success.

Any assistance would be appreciated. I sent a message to the help desk with no response.

[signals]

The help desk is in Beijing and will be open in a few hours. If you upgraded from within DVDFab, please use the programs uninstaller and get a full download from the link here in the forum and run it As Administrator and open the program the same way. What OS and version do you have?

[Samilicious]

Windows 10 DVD Fab x64 10.0.6.8. I tried to contact customer support and the chat feature is not working and they do not respond to the help request.

[signals]

Download the current version here: http://www.dvdfab.cn/mlink/download....FAB10_x64_BETA and try it again. Be sure to run it As Administrator.

[Samilicious]

I have installed the updated version with the same error code. I uninstalled the program, including not keeping my settings. I shutdown my computer for 10 minutes, restated my system, installed the download again with the same error received. I sent a contact form to the technical team five days ago without any response and have tried for four days, including a few minutes ago when the website says there are associates available and the chat feature says there are no agents available.

If anyone can assist, it would be appreciated.

**** Just tried using the chat feature and the agent disconnected me after I said it still did not work. I can not believe it! *****