DVDFab Forum - 11.0.4.7 Problem With DVDFab Remote

Announcement

Collapse
No announcement yet.

11.0.4.7 Problem With DVDFab Remote

Collapse
This topic is closed.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • DVDFab x64 v11 Feedback 11.0.4.7 Problem With DVDFab Remote

    Before 11.0.4.7 on my new computer system I had no problem with Fab Remote every time I used other versions it worked perfectly always picking up my IPv4 address. Now with the latest version it won't. I manually type in the address and it fails. I even used another android phone and it does the same! Are others having this problem?

    JohnnyJT

  • #2
    No android phone, so I can't try to duplicate it. The office will be open in about 24 hours, I will send them a link to your thread.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers.............

    Comment


    • #3
      Problem also exists with latest IOS devices

      Comment


      • #4
        Same thing on version 11.0.4.8

        Comment


        • #5
          Sorry for the trouble, we will check as soon as possible.
          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab11\Log
          For Mac: Finder>Documents>DVDFab11>Log

          DVDFab Player 5:
          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
          For Mac: Finder>Documents>DVDFab Player 5>Log

          Guide for adding attachments in a post
          --Please use attachment button to attach your most recent log files.

          Comment


          • #6
            UPDATE: It's been fixed, please kindly wait for the update and try again, thank you.
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

            Comment


            • #7
              Just downloaded newest beta 11.0.4.9 and still having issue with iOS device saying no tasks running so this is still not fixed
              please advise
              thx

              Comment


              • #8
                Originally posted by Laprince View Post
                Just downloaded newest beta 11.0.4.9 and still having issue with iOS device saying no tasks running so this is still not fixed
                please advise
                thx
                Please completely uninstall DVDFab 11 and then download a fresh one to install and try again. If still have the same problem, please feedback with the latest log file, we need dvdfab_internal.log, server.log and media.log, thank you.
                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                For Mac: Finder>Documents>DVDFab11>Log

                DVDFab Player 5:
                For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                For Mac: Finder>Documents>DVDFab Player 5>Log

                Guide for adding attachments in a post
                --Please use attachment button to attach your most recent log files.

                Comment


                • #9
                  hi there Mona i completely uninstalled dvdfab 11 and then reinstalled the latest dvdfab 11.0.5.0 and still having the same issue it knows there is a file there but when you click on it it says no tasks are currently running so i have sent you the logs you asked for please advise as to what is going on with this issue
                  Attached Files

                  Comment


                  • #10
                    Originally posted by Laprince View Post
                    hi there Mona i completely uninstalled dvdfab 11 and then reinstalled the latest dvdfab 11.0.5.0 and still having the same issue it knows there is a file there but when you click on it it says no tasks are currently running so i have sent you the logs you asked for please advise as to what is going on with this issue
                    on your phone check and see if you have port number set at default value of 33080 - https://www.dvdfab.cn/manual/introduction/DVDFab-Remote

                    Comment


                    • #11
                      Works 11.0.4.9 and new 50

                      Comment


                      • #12
                        It is set correctly on my phone to 33080 and still doesnít work I have a task running but when I click on it it says There are no tasks currently running so not sure whatís wrong I sent the logs in please advise whatís wrong

                        Comment


                        • #13
                          try checking your antivirus & firewall software
                          and check to see if those aren't blocking anything.

                          Comment


                          • #14
                            Hi there I even turned off my antivirus and my spyware and this still did not help so not sure what is happening here canít get it to work please advise

                            Comment


                            • #15
                              have you tried reinstalling the phone app ??

                              Comment

                              Working...
                              X