11.0.4.7 Problem With DVDFab Remote

[JohnnyJT]

Before 11.0.4.7 on my new computer system I had no problem with Fab Remote every time I used other versions it worked perfectly always picking up my IPv4 address. Now with the latest version it won't. I manually type in the address and it fails. I even used another android phone and it does the same! Are others having this problem?

JohnnyJT

[signals]

No android phone, so I can't try to duplicate it. The office will be open in about 24 hours, I will send them a link to your thread.

[oldManInFL]

Problem also exists with latest IOS devices

[JohnnyJT]

Same thing on version 11.0.4.8

[Mona]

Sorry for the trouble, we will check as soon as possible.

[Mona]

UPDATE: It's been fixed, please kindly wait for the update and try again, thank you.

[Laprince]

Just downloaded newest beta 11.0.4.9 and still having issue with iOS device saying no tasks running so this is still not fixed
please advise
thx

[Mona]

Just downloaded newest beta 11.0.4.9 and still having issue with iOS device saying no tasks running so this is still not fixed
please advise
thx

Please completely uninstall DVDFab 11 and then download a fresh one to install and try again. If still have the same problem, please feedback with the latest log file, we need dvdfab_internal.log, server.log and media.log, thank you.

[Laprince]

hi there Mona i completely uninstalled dvdfab 11 and then reinstalled the latest dvdfab 11.0.5.0 and still having the same issue it knows there is a file there but when you click on it it says no tasks are currently running so i have sent you the logs you asked for please advise as to what is going on with this issue

[october262]

hi there Mona i completely uninstalled dvdfab 11 and then reinstalled the latest dvdfab 11.0.5.0 and still having the same issue it knows there is a file there but when you click on it it says no tasks are currently running so i have sent you the logs you asked for please advise as to what is going on with this issue

on your phone check and see if you have port number set at default value of 33080 - https://www.dvdfab.cn/manual/introduction/DVDFab-Remote

[JohnnyJT]

Works 11.0.4.9 and new 50

[Laprince]

It is set correctly on my phone to 33080 and still doesn’t work I have a task running but when I click on it it says There are no tasks currently running so not sure what’s wrong I sent the logs in please advise what’s wrong

[october262]

try checking your antivirus & firewall software
and check to see if those aren't blocking anything.

[Laprince]

Hi there I even turned off my antivirus and my spyware and this still did not help so not sure what is happening here can’t get it to work please advise

[october262]

have you tried reinstalling the phone app ??