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    #1

    Registration Issue

    I purchased DVD Fab DVD to Mobile.

    Although I was able to successfully register I am only able to use it once before it tells me that DVD to Mobile is available in the registered version. I purchased the lifetime option and when I pull up the about information I'm listed as the licensee but it is listed as "No" under "Enabled" I've already uninstalled and reinstalled a few times and all this does is let me use the software once.

    I'm running Windows 7.
    Tags: registration
    #2
    thefitgeek give this a read through it might help you
    Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


    Setting Up ImgBurn and DVDFab to work together

    Tips for Posting DVDFab Logs in the Forum

    Comment

      #3
      Thanks but I ran thru all of that already and have had no luck.

      Comment

        #4
        Additional things to try: disconnect from the internet, then disable your antivirus software, install again, making sure to run the installer As Administrator, this is very important. Re-enable your AV software.

        P.S. You have to have DVD to DVD licensed also for DVD to Mobile to work.
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

        Comment

          #5
          Ok I uninstalled and reinstalled and was able to get another use out of it.
          Closed the program and reopened it and on the main screen it shows my license but is once again not enabled.

          Comment

            #6
            How about the DVD to DVD license thing?
            Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
            Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

            Comment

              #7
              I don't have the DVD to DVD license, if I have to purchase that to make it work I'd rather have a refund. It's not listed anywhere on the DVD to Mobile page that DVD to DVD is required to use it.

              Comment

                #8
                Absolute rubbish.

                Just from the DVD Fab purchase page:-

                Note:
                DVDFab "DVD to Mobile" works with DVDFab "DVD to DVD" together. That is, you MUST have a valid DVDFab "DVD to DVD" license, which is applied to the same e-mail address. Please get the two products together. Otherwise, you can always , to make sure if you already have a valid license.
                Note:
                you must have a valid "DVD to Mobile" or "File to Mobile" license already, or you need order "DVD to DVD / DVD to Mobile" or "File to Mobile" at the same time.



                Originally posted by thefitgeek View Post
                I don't have the DVD to DVD license, if I have to purchase that to make it work I'd rather have a refund. It's not listed anywhere on the DVD to Mobile page that DVD to DVD is required to use it.
                "Beer is living proof that God loves us and wants us to be happy." - Benjamin Franklin 1706-1790

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                  #9
                  DVD to DVD is required, the dvdfab.com website Buy Now has a popup that prevents a purchase of DVD to Mobile only and tells you that DVD to DVD is required.
                  Last edited by Complication; 03-23-2010, 02:22 PM.
                  Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                  Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                  Comment

                    #10
                    Hmmm well I was able to purchase DVD to Mobile completely on it's own.

                    Comment

                      #11
                      I don't see how. You are welcome to try the Contact Us link on the website and select Business Issues.
                      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                      Comment

                        #12
                        It does let you purchase DVD to Mobile but it gives a big red warning message. You would need to contact DVDFab via email to see if failure to read is grounds for a refund.

                        Comment

                          #13
                          Removed thread hijack to:



                          Closing the thread because OP question has been answered.

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